West Yorkshire Fire & Rescue Service Moortown Station Action Plan 2008/11 nd 2 edition 2009 Table of Contents 1. Introduction by Chief Fire Officer/Chief Executive Simon Pilling MA, MSc, DMS, GIFireE ................................................. 3 2. Introduction by Leeds District Manager Mick Smith.......................... 4 3. Introduction by Station Manager Richard Gomersall ........................ 4 4. Overview of Performance ..................................................................... 5 4.1 Demographics................................................................................................ 5 4.2 Station Performance and Review of Action Plan 2007/8 ............................ 6 5. Station Resources ................................................................................. 7 5.1 Station Personnel .......................................................................................... 7 5.2 Station Equipment......................................................................................... 7 5.3 Action Plan Responsibilities of each role ................................................... 7 6. Audit, inspection and review process ................................................. 9 6.1 Service Delivery............................................................................................. 9 6.2 Performance Management.......................................................................... 11 7. Current action plan.............................................................................. 12 8. Glossary ............................................................................................... 21 9. Appendices .......................................................................................... 22 Moortown Fire Station Action Plan 1. Introduction by Chief Fire Officer/Chief Executive Simon Pilling MA, MSc, DMS, GIFireE It gives me great pleasure to introduce this Station Action Plan for 2008/11. Station personnel have an important role in delivering the strategic priorities of the Authority and this Action Plan details how the station will contribute towards these. Every member of the station has a role to play in meeting these priorities and this plan outlines the station objectives which contribute towards the overall performance and improvement of the service in carrying out its duties within the community. The Authority’s strategic priorities, functional and team objectives are clearly shown in the appendices along with the ‘golden thread’ of how each individual objective relates to the priority/objective above and ultimately to the overall Ambition and Aim of the Authority, along with how that aim contributes to the wider priorities set for the Leeds District in the Local Area Agreement. • Ambition: Making West Yorkshire Safer • Aim: Provide an excellent Fire and Rescue Service working in partnership to reduce death, injury, economic loss and contribute to community well being The Station Action Plan provides station personnel with the basis for their work during 2008/11 and allows them to assess their performance against each priority/objective. The Authority’s Performance Management Framework and the Performance Information Management System (PIMS), which is available on the Intranet, allows each individual station to track their own performance and also the performance of all stations within West Yorkshire, thereby facilitating the sharing of good practice throughout the Authority. Performance against the Action Plan is regularly monitored by each functional group to ensure that we progress towards our Ambition of ‘Making West Yorkshire Safer’. Page 3 of 26 Moortown Station Action Plan 2. Introduction by Leeds District Manager Mick Smith The safety of the Leeds community from the potentially devastating impact of fire, whether as a result of an accident or deliberate attack, is the priority and key focus of all the fire service personnel within the district. I am both proud and pleased to head a team which views service delivery with such importance. The Service is now a key player alongside all the other partners working across Leeds to improve the quality of life and safety of the district’s residents. Our contribution to the Leeds Strategic Plan, the Crime & Disorder Reduction Partnership and the Leeds Local Area Agreement is comprehensive. Our key objective is to reduce the high level of deliberate fires which occur across the district and reduce the number of accidental dwelling fires. To achieve this reduction we are working closely with the three Police Divisions and their respective Neighbourhood Policing Teams, local councillors, housing officers and other agencies to make Leeds a safer place to live. However, despite all this proactive work there will be times when our personnel will need to intervene when a fire has occurred. Being prepared and ready to deal with these incidents whatever the type, is our dual priority alongside our prevention work. All the firefighters within the Leeds District and across West Yorkshire regularly train and prepare for such incidents, through local operational intelligence gathering they work to understand the key risks from fire they may be called on to deal with across the district. To ensure we meet the continued high standards expected of the service we have developed a performance management system, which sets both local responsibility and accountability through a series of action plans. I am pleased to present the Leeds District action plan which will act as our direction and guide to ensuring an effective Fire and Rescue service across the district, one that achieves our local ambition of a “Safer Leeds“. 3. Introduction by Station Manager Richard Gomersall Here at Moortown we are committed to improving the service we provide to the local community and the people of West Yorkshire. It is my belief that we can enhance that service with continued training, improved communications and better interagency co-ordination. We need to encourage co-operation between the key partners who work with us to make West Yorkshire safer. We have introduced training sessions with our partners in other agencies and we meet on a regular basis with the Neighbourhood Policing Teams. These partners assist us by identifying people at risk and providing referrals, they also help by providing assistance to vulnerable members of society in our area. We will continue to engage in community activity and attend neighbourhood forums, anticrime partnership meetings and local projects. Page 4 of 26 Moortown Station Action Plan 4. Overview of Performance 4.1 Demographics The station area covers the north eastern part of Leeds, which includes the mainly residential locations of Chapeltown, Harewood, Roundhay, Meanwood, Chapel Allerton, Moortown and Alwoodley. The station area is approximately 25.08 sq miles and has a population of 88,427 (from the 2001 Census). The types of dwellings in the Moortown Station area are categorised as follows: 37,257 is the total number of dwellings, of which; 25,704 are classed as home ownership 4,975 are rented from Local Authority 3,606 are private rented and 2,972 other dwellings The station has many commercial, industrial and agricultural risks within its boundary. The following table breaks down the premises into types based on the Fire Service Emergency Cover Coding (FSEC) system and lists the numbers of those premises in the station area. FSEC Type of Premise Number of Code Premises A Hospital 7 B Care Homes 58 F Hotel 19 J Further Education 12 K Public Building 40 L Licensed premises 118 M School 151 N Shop 537 P Other premise open to the public 128 R Factory/Warehouse 32 S Office 346 T Other Workplace 111 D High Rise 484 E,G & H HMOs and Flats 107 Total 2150 Page 5 of 26 Moortown Station Action Plan 4.2 Station Performance and Review of Action Plan 2007/8 The table shown in Appendix A details the station’s performance in relation to incidents and home fire safety checks carried out. As can be seen, the general trend is downward. This station plan will attempt to address areas of under performance whilst maintaining this downward trend. Particular areas of concern are: - • False alarms due to automated apparatus (Domestic) • Special service calls • Primary fires in sheltered housing These will be tackled by existing and future educational initiatives outlined in the station priorities. Page 6 of 26 Moortown Station Action Plan 5. Station Resources 5.1 Station Personnel 1 Station Manager (covering Moortown and Wetherby stations) – Flexible Duty System 4 Watch Managers – Wholetime Duty System 8 Crew Managers – Wholetime Duty System 40 Firefighters – Wholetime Duty System 1 Station Clerk – Flexible working hours scheme 5.2 Station Equipment 2 pumping appliances – 1 heavy rescue pump and 1 rescue pump 5.3 Action Plan Responsibilities of each role Every member of the station has a key role to play in ensuring that this station plan is successful in achieving its goals. Each member of the station has particular responsibilities, which are outlined below. 5.3.1 Station Manager Recognise impact of station performance on service delivery Ensure strategic priorities, objectives and station plans are communicated to watch personnel Take lead role in implementing and monitoring local station action plan Meet set targets and monitor Watch / Crew managers’ performance Monitor and review how strategy is progressing with functional Group Manager 5.3.2 Watch and Crew Managers Understand the impact of performance management