Anything that can be automated, digitized or virtualized will shape the New Code Of Work. Companies of the future will rely on this code for adaptability, agility & customization. But must never forget that we are dealing with people - and thus culture and leadership will remain paramount. Anand Kripalu MD & CEO, Member Diageo Global Executive Committee The future may be powered by AI but it has to be tethered in human values, it’s why a human-centred approach is needed for the future of work. While technological disruptions will continue to accelerate the pace of change, initiatives like the New Code of Work Awards & Compendium offer a chance to reflect and chart out a map for the future. Deep Kalra, Founder & Group CEO, MakeMyTrip Youth is to be kept in the center while we talk about the future of work. For them the workplace is not about following rules. It is about providing meaning to their work. Youth can be connected and engaged with their work only if they see a purpose. Providing a highly learning , growing and meaningful engagement for building a socially responsible and environmentally conscious company can alone attract and keep talent in the future. Radha Ahluwalia Jury Chair, New Code Of Work Awards The world of work has seen many resolutions from the date of industrial revolution till today lead by Technology and Automation. AI and machine learnings are likely to trigger in new revolution leading to greater productivity, increased efficiency and more convenience . However, organisations need to learn, adapt and re orient their mindset to benefit from the emerging technologies. The New Code of Work Awards & Compendium is a unique initiative that offers a platform for mutual learning and dialogues in the space of work. Dr. Santrupt Misra Director, Global H.R. & CEO, Carbon Black Business at Aditya Birla Group AWA RD S 01 Foreword Pg-01 02 Acknowledgement Pg-02 03 What is the New Code of Work? Pg-03 04 Why this Compendium? Pg-03 New Code Of Work award Pg-04 05 categories & parameters Pg-05 a. Productivity Pg-05 b. Future Readiness Pg-06 c. Leadership Pg-06 d. Bringing Meaning at Work 06 Methodology Pg-07 07 Jury Members Pg-09 08 Case Studies Pg-12 1. Aditya Birla Capital Pg-13 2. Ashok Leyland Pg-19 3. Aurbindo Realty Pg-23 4. Bennette Coleman Pg-27 5. BioStadt Pg-31 6. Clix Capital Pg-35 7. Cybage Pg-39 8. Dine Out Pg-43 9. Dr. Reddy's Lab Pg-47 10. DY Works Pg-51 11. Future Supply Chain Solutions Pg-55 TABLE OF 12. Genpact Pg-59 Case Studies 13. Hexagon Pg-63 14. Indegene Pg-67 15. Ixigo Pg-71 16. Kaya Clinic Pg-75 17. Larsen & Toubro Pg-79 18. Marico Pg-83 19. Mondelez Pg-87 20. Mphasis Pg-91 21. Nearby Technologies Pg-95 22. Nestle Pg-99 23. Prestige Group Pg-103 24. Roche Diagnostics Pg-107 25. Siemens Healthineers Pg-111 26. Sheroes Pg-115 27. Shubham Housing Finance Pg-119 28. Sony Pictures Network Pg-123 29. Srijan Pg-127 30. TapChief Pg-131 31. Yara Fertilizers Pg-135 CONTENTS 09 Thank You Partners Pg-139 10 About Us Pg-140 Foreword A new world is upon us. A world where cycles of change see around corners will be a core need; as will the ability to will be multiple and simultaneous, where opportunities for thrive, joyously, in this reality of constant change. The the well prepared are in quantum measure, but so also is ballparks of efficiency and effectiveness, of productivity risk for those less nimble, less adaptable. Over the course of and performance, will continue to rise. the past eight weeks, the Jury of the New Code of Work Awards reviewed close to 200 nominations across The Awards are a wonderful recognition of excellence; this categories to identify the other side of this new world. A compendium of leading case studies reflects the sincerity of brave side, a prepared side, a side excited by the fact of endeavour palpable across Indian industry as it comes truly change and determined to win through paradigms of of age to seize opportunity within India and across the agility, of supple organisational design and inspired world. I commend PeopleStrong and Wheebox for starting leadership. this journey and on behalf of my co-jurors, congratulate both the participants in this first edition and our winners. The 21st century belongs to technology and innovation; Ultimately, at the level of nations, collective excellence is even more, it belongs to humans, to the humane. From the what defines our place in the international league. Whilst entries to the Awards, it is apparent that India’s industry is ‘firsts among equals’ must be identified and fêted as responding to both. Even as sectoral nuances remain exemplars, it is this big swell of excellence that will drive our significant, business across industries is using technology as country forward, learning as we go, and moving at all times, a core accelerator. What is remarkable, however, is how onwards, taking communities and teams with us. organisations are now learning truly, to ‘listen’, to consumers and customers but even more, to their own teams and external communities. Leaders strike gold when they are able to use the energy, egalitarianism and thinking of the millennial generation and yet, respect the wisdom of experience. Organisations win when they take communities with them – social responsibility is not a regulatory demand; for India’s winning companies, it is quite simply, a fact of core culture. We stand at an amazing inflection point. How organisations now create systems and cultures that are fluid, accepting and yet, robust with leaders standing among teams and not ahead of them, will define how Radha Ahluwalia much further we will rise. Little will be easy – geo-political Jury Chair, New Code Of Work Awards and political shifts are significant, regulatory changes constant, and economic volatility relentless. Being able to 01 Acknowledgement The future of work and what it would look like has been a the first year of the initiative and highlighting the stories topic of debate for years now. It has been a vision, which which are truly inspiring. We would also like to thank our many of us created basis our imagination and because of process partners EY and Wheebox’s team of expert which the Future of Work continued to be just that -a psychometricians who worked with the jury in the concept. However, if we were to look around in the last process.We also thank all the participating teams, who few years, the new way of working had already creeped spent hours introspecting on their best practices and into our work and life styles. The quest to bring these submitting the forms on time. changes to the forefront and paint the real picture of work New Code of Work is not merely an award. It is a movement of the future gave birth to -The New Code of Work. It is our about how the world of work is changing. While we cover 31 version of this transformation the industry as a whole was organizations this year, we hope that in the coming years, going through. When we started talking about the New the New Code of Work Compendium will become a symbol Code of Work, we were only exploring what it means, what of futuristic work and talent practices across Asia and all of would the future of work look like, and more importantly, us will contribute towards making it a true reference point. how would the organizations change to be future ready. With immense pride we present to you the first edition of the But as we delved deeper into the subject we realized that compendium, and also promise that in the coming years we the interpretation of this code varied and so did its will make this initiative bigger, and better. manifestations in any industry or organisation. Interestingly, there were trail blazers across industries who were already Happy Reading! setting benchmarks in this area. These truly unique efforts, while playing a central role in making organizations successful, unfortunately are not the norm. A lot of organizations continue to struggle with managing their businesses in this state of flux. There was an urgent need for a compendium of best practices that would act as a guiding light towards creating Future Ready Enterprises which crystallise the New Code of Work to life. The New Code of Work compendium is our first attempt in this direction and collates knowledge from the best of the bests. Teams across the country have shared their insights and it is indeed a rare piece of work that offers a view into how the future of work will look like. Pankaj Bansal Nirmal Singh The endeavor has been led with a lot of love & sweat and Co-founder & CEO, Co-founder & CEO, we would like to thank our fiercely Independent jury led by PeopleStrong Wheebox Radha Ahluwalia, (Chair, New Code of Work Awards) who helped by going through 200+ nominations we received in 02 What is the New Code Of Work? We are at a crossroad, where saying “The world is changing” would be an understatement. The world has changed, every plane of life is shifting because of it. Some dramatically visible, others, morphing into a trend, evidently becoming a force of quantum change. Great leaps in technology, followed by daunting climatic catastrophes are making people, government and corporations rethink their priorities and strategies. While external factors continue to shape and transform the landscape, organizations are undergoing an internal metamorphosis, driven by a digitally native millennial workforce.