CORPORATE RESPONSIBILITY REPORT 2015 COMMUNICATING ON OUR PROGRESS Cover: Visualisation of the Helsinki Central Library, which will be a modern addition to Töölönlahti Bay’s cultural hub and provide city residents with a cultural living space. Ramboll is responsible for project and construction management, structural engineering, cost estimation and quantity survey, as well as energy calculations. Visualisation: ALA Architects CONTENT Ramboll in brief 3 Our commitment to sustainability 4 UN Sustainable Development Goals 5 Our approach 6 People 8 Environment 16 Business integrity 26 KPI reporting overview 34 Global reporting initiative table 36 About this report 38 Read the report online here: www.ramboll.com/CRreport2015 CORPORATE RESPONSIBILITY REPORT 2015 3 KEY ACHIEVEMENTS IN 2015 CONDUCTING GLOBAL GENDER DIVERSITY ANALYSIS ADVOCATING TECHNICAL SOLUTIONS TO COMBAT CLIMATE CHANGE AT COP21 91% OF EMPLOYEES COMPLETED CODE OF CONDUCT TRAINING 91% RAMBOLL IN BRIEF Ramboll is a leading REVENUE IN EUR M engineering, design and Revenue 2015 consultancy company 1,419.5 founded in Denmark in 1945. EBITA IN EUR M The company employs 13,000 EBITA 2015 globally and has especially 63.6 strong representation in the EMPLOYEES Nordics, UK, North America, 13,000 employees on Continental Europe, Middle a global scale East and Asia Pacific. www.ramboll.com GLOBAL PRESENCE 300 oces across 35 countries CUSTOMER SATISFACTION 4.27 On a scale from 1-5 4 INTRODUCTION OUR COMMITMENT TO SUSTAINABILITY Ramboll’s vision is to create inspirational, global challenges, which includes targets long-standing solutions that allow people and indicators. Ramboll is well-positioned to and nature to flourish. The vision fuels our support both the public and private sectors as ambition to be a leading sustainable society they work towards achieving these goals. The consultant in line with the UN Global Compact SDGs will be an opportunity and priority for Principles. We continuously operationalise Ramboll going forward, as they emphasise the our holistic approach to creating value for our need for our technical and integrated solutions clients, employees, society and shareholders to global challenges. by considering social, environmental and economic risks and opportunities in our We continue our focus on conducting business business processes and strategies. in a responsible way. This is not only to ensure that our employees are aware of our The global challenge is to continue targets and progress, but also to ensure that developing society and create growth with a responsible behaviour becomes embedded limited adverse impact on the environment throughout the organisation, leading to and society. Engaging with — and even uniform high performance. During 2015, we encroaching upon — nature is inevitable when have continued our work to achieve exactly meeting the growing needs for infrastructure, that. Highlights include: housing, energy production, transportation, goods and services. We are consultants whose • Conducting global gender diversity analysis holistic, technical and scientific capabilities are • Advocating technical solutions to combat needed to advise our clients on decisions and climate change at COP21 in Paris add solutions that empower our clients and • Delivering Code of Conduct e-learning society to develop in a more sustainable and training to 91% of our employees. balanced way. Our stakeholders increasingly look to us The UN’s 2030 Agenda for Sustainable for both continuous improvement and Development, which identifies a set of transparency in our own sustainability 17 universal Sustainable Development Goals performance. In 2016 we will develop a new (SDGs), is an action plan to combat these 2020 business strategy that further integrates sustainability thinking and action into our business goals and processes. We will intensify our focus on risk management, target-setting and holistic reporting based on international reporting standards. I am proud to introduce Ramboll’s Corporate Responsibility Report, which accounts for our holistic performance in 2015 and demonstrates how we help create value for our clients, employees, society and shareholders. Jens-Peter Saul Group CEO, Ramboll CORPORATE RESPONSIBILITY REPORT 2015 5 UN SUSTAINABLE DEVELOPMENT GOALS As a sustainable society consultant, Ramboll takes an active role in developing the global community we are part of through the solutions we provide. In 2016, Ramboll will prepare a new strategy for 2017-2020. In this process, the UN Sustainable Development Goals (SDGs) will be included as a framework for developing specific targets and actions for Ramboll’s corporate responsibility e¡ort, to ensure that these become integrated into our business. The figure below highlights the SDGs considered most relevant to Ramboll. UN GLOBAL UN SUSTAINABLE COMPACT DEVELOPMENT GOALS PRINCIPLES Throughout the report, these icons will be used to indicate which of the ten UN Global Compact Principles and 17 UN Sustainable Development Goals are reflected in the various sections. 6 INTRODUCTION OUR APPROACH Since our founding, responsibility towards CR is anchored with Ramboll’s Group clients, employees and society has been Executive Board, while the responsibility of embedded in Ramboll’s business behaviour. developing, embedding, communicating, We remain committed to acting responsibly ensuring compliance and reporting on CR towards people, the environment and is headed by the Compliance function of the economy, and we seek to promote Corporate Legal. Each principal business unit and provide services and solutions that has a local CR coordinator and compliance contribute to sustainable development. manager. Status and progress on CR is reported to the Group Board of Directors, who We operationalise Ramboll’s holistic approach convey the information annually to the Ramboll to creating value for clients, employees, Foundation, the majority owner of Ramboll. society and shareholders by integrating social, environmental and economic impacts and opportunities into strategies, policies and processes as expressed in the figure to the right. Our definition of corporate responsibility (CR) is based on the European Commission’s definition of corporate responsibility as ’the responsibility of enterprises for their impact on society’. Our approach is rooted in our values, mission, vision and ambition to become the leading sustainable society consultant globally. Our broad services and talented employees position us to achieve that ambition, and are supported by our value- driven culture, which is embedded throughout the organisation by policies, processes and continuous e¡orts to communicate, train and develop our employees. Since 2007, Ramboll has been a UN Global Compact (UNGC) participant, which provides a guiding framework for our continuous e¡orts to improve CR performance. Ramboll is also a member of the UNGC Nordic Network, where we share both challenges and best practices for implementing CR. Our Global Commitment, which serves as our policy, is an expression of our commitment to sustainability, based on our values, international principles of the UNGC and UN Guiding Principles on Business and Human Rights, and also FIDIC’s Integrity Management Guidelines (International Federation of Consulting Engineers). CORPORATE RESPONSIBILITY REPORT 2015 7 ENVIRONMENT Ramboll’s technical skills and knowledge within sustainable solutions have high potential for positively influencing the environment and contributing to overcoming the global challenges society faces today. We make an eort to deliver optimal and sustainable solutions to our clients. ACH RO PP A R U O PEOPLE BUSINESS INTEGRITY Ramboll is entirely dependent Ramboll places continuous on our employees’ creativity, focus on conducting insight and integrity in the responsible business, and eort towards becoming a complying with applicable laws leading sustainable society and international standards. consultant. Therefore, Our Code of Conduct is a supporting our employees’ guiding tool for our employees inherent capabilities and on how to behave responsibly, promoting quality of working and we strive to keep life are top priorities. improving and embedding our global policies and guidelines. 8 PEOPLE CORPORATE RESPONSIBILITY REPORT 2015 9 Ramboll directly and indirectly impacts people’s lives across the globe. We strive to ensure that we provide our employees safe and equal working conditions, conduct business in a responsible way and engage with the communities where we work. PEOPLE The inspirational solutions we provide In 2015, the ESES response rate was to our clients spring entirely from an impressive 93% − the highest UN GLOBAL COMPACT PRINCIPLES our employees’ creativity, insight ever recorded in the company. The and integrity. Ramboll fundamentally overall result in 2015 shows an index These principles are covered in this section believes in supporting people’s of 4.0 on a 5-point scale, which is 1, 2: Human Rights inherent abilities and works to ensure similar to 2014. 85% of the responding 3, 4, 5, 6: Labour Rights equal opportunities and safe working employees are satisfied or very conditions. satisfied with their job as a whole, and UN SUSTAINABLE DEVELOPMENT GOALS 83% would recommend Ramboll as a SUPPORTING EMPLOYEE great place to work. These goals are covered in DEVELOPMENT As in previous years, the survey this section areas that received the highest scores 5: Gender equality 8: Decent work and We aspire to be the preferred are engagement; having suªcient economic