safe in sound The BSO’s reopening plan for Tanglewood was developed through HAND WASHING & SANITIZING months of work by more than 100 individuals including BSO staff, Wash your hands often with soap and water for at least 20 seconds, Board, and musicians with expert guidance from 9 Foundations, Inc. especially after using the restroom, before eating and after blowing led by Dr. Joseph G. Allen. Under the core planning principle that your nose, coughing, or sneezing. Hand sanitizer will be widely health and safety are paramount, the roadmap for returning to live available on the Tanglewood grounds. programs at Tanglewood is grounded in a layered approach designed to reduce the risk of COVID-19 transmission and is based on the best available science and a philosophy of holistic risk reduction. TOUCHLESS TICKETING There will be secure contactless mobile ticketing for 2021, which will The health and safety framework includes the following essential reduce physical touchpoints on the grounds. More traditional ticket elements to establish a safe environment for concertgoers, visitors, delivery options will also be available. We recommend buying tickets musicians, volunteers, and staff: personal protection, physical ahead of time if possible to further reduce contact. distancing, fresh air, and reduction of high-risk activities. In order to ensure the health and safety of everyone at Tanglewood, CROWD SAFETY we need your help. Please review the new policies and procedures The BSO will create and enforce policies to limit crowd density that will be part of your experience so that we can warmly welcome through physical distancing and reducing or eliminating gatherings everyone back to the grounds this summer. in small spaces. STAY AT HOME GUIDELINES Box offices and entry gates will be reconfigured to reduce congestion. Foot traffic patterns will also be modified to limit queuing or crowding Stay at home if: at the box offices, gates, food service areas, and restrooms. • You are sick or have COVID-19 symptoms (such as fever, a sore All public events will take place within the immediate vicinity of the throat, chills, cough, shortness of breath, congestion, nausea Koussevitzky Music Shed. Buildings outside of this zone, including or vomiting). Ozawa Hall and the Linde Center for Music and Learning, will be • You’ve been in close contact with an individual diagnosed with accessible only to staff and musicians. However, all outdoor areas will COVID-19 or exhibiting COVID-19 symptoms within the past 14 days. be accessible so visitors can enjoy Tanglewood’s natural beauty. • You’ve been directed to self-isolate or quarantine by a health care Tanglewood staff and security will monitor for noncompliance of provider or public health official. Please follow the CDC guidelines patron policies, and those not following these policies will be asked to and any relevant state travel guidelines. comply or leave the premises. • You are awaiting the results of a COVID-19 test. MASK WEARING All concertgoers, employees, musicians, and grounds visitors will be required to wear masks to cover both the nose and mouth at all times (except when eating or drinking) in order to protect themselves and others regardless of an individual’s vaccination status. Concertgoers and visitors are required to bring their own masks, which we recommend follow CDC guidelines. These policies are in place as of 3/19/21 and may be revised at a later date. Check tanglewood.org/safety for the latest policies. 2 2021 SEASON TANGLEWOOD.ORG 3 safe in sound The BSO’s reopening plan for Tanglewood was developed through HAND WASHING & SANITIZING months of work by more than 100 individuals including BSO staff, Wash your hands often with soap and water for at least 20 seconds, Board, and musicians with expert guidance from 9 Foundations, Inc. especially after using the restroom, before eating and after blowing led by Dr. Joseph G. Allen. Under the core planning principle that your nose, coughing, or sneezing. Hand sanitizer will be widely health and safety are paramount, the roadmap for returning to live available on the Tanglewood grounds. programs at Tanglewood is grounded in a layered approach designed to reduce the risk of COVID-19 transmission and is based on the best available science and a philosophy of holistic risk reduction. TOUCHLESS TICKETING There will be secure contactless mobile ticketing for 2021, which will The health and safety framework includes the following essential reduce physical touchpoints on the grounds. More traditional ticket elements to establish a safe environment for concertgoers, visitors, delivery options will also be available. We recommend buying tickets musicians, volunteers, and staff: personal protection, physical ahead of time if possible to further reduce contact. distancing, fresh air, and reduction of high-risk activities. In order to ensure the health and safety of everyone at Tanglewood, CROWD SAFETY we need your help. Please review the new policies and procedures The BSO will create and enforce policies to limit crowd density that will be part of your experience so that we can warmly welcome through physical distancing and reducing or eliminating gatherings everyone back to the grounds this summer. in small spaces. STAY AT HOME GUIDELINES Box offices and entry gates will be reconfigured to reduce congestion. Foot traffic patterns will also be modified to limit queuing or crowding Stay at home if: at the box offices, gates, food service areas, and restrooms. • You are sick or have COVID-19 symptoms (such as fever, a sore All public events will take place within the immediate vicinity of the throat, chills, cough, shortness of breath, congestion, nausea Koussevitzky Music Shed. Buildings outside of this zone, including or vomiting). Ozawa Hall and the Linde Center for Music and Learning, will be • You’ve been in close contact with an individual diagnosed with accessible only to staff and musicians. However, all outdoor areas will COVID-19 or exhibiting COVID-19 symptoms within the past 14 days. be accessible so visitors can enjoy Tanglewood’s natural beauty. • You’ve been directed to self-isolate or quarantine by a health care Tanglewood staff and security will monitor for noncompliance of provider or public health official. Please follow the CDC guidelines patron policies, and those not following these policies will be asked to and any relevant state travel guidelines. comply or leave the premises. • You are awaiting the results of a COVID-19 test. MASK WEARING All concertgoers, employees, musicians, and grounds visitors will be required to wear masks to cover both the nose and mouth at all times (except when eating or drinking) in order to protect themselves and others regardless of an individual’s vaccination status. Concertgoers and visitors are required to bring their own masks, which we recommend follow CDC guidelines. These policies are in place as of 3/19/21 and may be revised at a later date. Check tanglewood.org/safety for the latest policies. 2 2021 SEASON TANGLEWOOD.ORG 3 2021 TANGLEWOOD GROUNDS Orange areas indicate closed buildings; blue area remains open. All programs take place in the Shed. h a w t h o r n e s t r e e t N apple lot bachrach lot gordon family studio studio e Linde Center volpe t Entrance birch a family safe in sound lot n studio g l hickory lot Linde Center e (reserved) for Music SEATING & PERFORMANCE PROTOCOLS w and Learning o We are reducing the seating capacity of the Koussevitzky Music Shed o Ozawa d Hall as well as its lawn seating area. Seating in the Shed will be physically d r Gate h distanced by maintaining empty seats between parties. Ticket-holders i GROUNDS v carriage a e on the lawn will receive ground coverings at entry to ensure appropriate house OPEN w 2021 t h distances between guests. o Bernstein copland BUILDINGS r Gate library n Concert programs will not exceed 80 minutes and will be presented CLOSED e lower beech lot r without intermission. All public performances will take place in the TO PUBLIC o maple a maple lot studio d open-air Koussevitzky Music Shed and utilize expansive outdoor (reserved) spaces surrounding the Shed. Upgrades to indoor air ventilation and Maple Highwood Manor House filtration provide improved conditions for all indoor spaces. To reduce Gate barns potential aerosol transmission, certain programmatic elements, such as vocal music, will not take place. upper Highwood beech lot DONOR PARKING Gate (reserved) Please note: Ticket delivery will be delayed until June in order to P tent Weber club Tanglewood accommodate possible changes in physical distancing policies. Gate Café CLOSED oak lot 2021 (reserved) RESTROOM POLICIES All Tanglewood restrooms will be monitored to maintain COVID-19 Koussevitzky standards for airflow, pressurization, and exhaust. Restroom NOTE Music Shed Buildings in Shed attendants, specifically trained in COVID safety protocols, will Vicinity Closed to Lions monitor and control the flow of people in and out of the facilities. Public in 2021: ALL 2021 Gate Chamber Music Hall, PERFORMANCES lions gate The BSO will also use enhanced cleaning protocols in accordance harding shed Tappan/Visitors Center, snack lot lot bar AT SHED with all standard COVID-19 recommendations. Hawthorne Tent, Theatre Round House Gate BEACH chair Tappan rental east lot Manor House FOOD SERVICE & RETAIL OPERATIONS accessible tappan & Visitor lot snack bar Center Tanglewood will introduce a new mobile ordering system for food East Main Entrance welcome and beverage that will feature contactless delivery or pick-up dining center and chamber friends window Main music options at select locations. Two dining locations will provide covered, Gate hall main box office whispering bench outdoor, and physically distanced table seating. The same new mobile koussevitzky Formal ordering system for food and beverage will be used for retail purchases, sculpture Tanglewood Gardens bus lot Grille as the Glass Houses will be closed to avoid indoor congregation.