Human Resources Guidebook Steven M. Bragg Table of Contents Chapter 1 – Introduction to Human Resources .................................................................................... 1 Learning Objectives ............................................................................................................................. 1 Introduction.......................................................................................................................................... 1 Topic Overview .................................................................................................................................... 1 Human Resources Job Description ...................................................................................................... 2 The Feedback Role ............................................................................................................................. 3 The External Role of Human Resources .............................................................................................. 4 Human Resources Organizational Positioning ...................................................................................... 4 Human Resources Shared Services..................................................................................................... 5 Employee Leasing ............................................................................................................................... 5 Summary ............................................................................................................................................. 5 Review Questions ................................................................................................................................ 6 Review Answers .................................................................................................................................. 7 Chapter 2 – Human Resources Strategy .............................................................................................. 8 Learning Objectives ............................................................................................................................. 8 Introduction.......................................................................................................................................... 8 Match to Corporate Strategy ................................................................................................................ 8 Match to Corporate Culture .................................................................................................................. 9 Job Rotation Strategy .......................................................................................................................... 9 Contract Workers ................................................................................................................................. 9 Incentives Linkage to Strategy ........................................................................................................... 10 Top Talent Management .................................................................................................................... 10 Organizational Structure .................................................................................................................... 11 Hierarchical Organizational Structure ............................................................................................. 11 Decentralized Organizational Structure .......................................................................................... 12 Divisional Organizational Structure ................................................................................................. 13 Organization Branding ....................................................................................................................... 15 Summary ........................................................................................................................................... 15 Review Questions .............................................................................................................................. 16 Review Answers ................................................................................................................................ 17 Chapter 3 – Job Analysis .................................................................................................................... 18 Learning Objectives ........................................................................................................................... 18 Introduction........................................................................................................................................ 18 The Need for Job Descriptions ........................................................................................................... 18 Job Analysis ...................................................................................................................................... 18 Job Titles ........................................................................................................................................... 20 Success Attributes ............................................................................................................................. 21 Job Sculpting ..................................................................................................................................... 21 The Employer-Employee Alliance ...................................................................................................... 21 Job Analysis Frequency ..................................................................................................................... 22 Summary ........................................................................................................................................... 23 Review Questions .............................................................................................................................. 24 Review Answers ................................................................................................................................ 25 Chapter 4 – Workforce Planning ......................................................................................................... 26 Learning Objectives ........................................................................................................................... 26 Introduction........................................................................................................................................ 26 Overview of Workforce Planning ........................................................................................................ 26 Attrition Planning ............................................................................................................................... 27 Skill Matching .................................................................................................................................... 28 The Overtime Conundrum.................................................................................................................. 28 Recruiting Time ................................................................................................................................. 29 Table of Contents The Ramp-up Interval ........................................................................................................................ 29 The Relocation Option ....................................................................................................................... 30 Outsourcing ....................................................................................................................................... 30 Technology Innovations ..................................................................................................................... 31 Projects versus Full-Time Employment .............................................................................................. 31 Organizational Structure .................................................................................................................... 32 Training Considerations ..................................................................................................................... 32 Downturn Considerations ................................................................................................................... 32 Acquisition Considerations ................................................................................................................. 32 Divestiture Considerations ................................................................................................................. 33 Workforce Planning Effectiveness ...................................................................................................... 33 Summary ........................................................................................................................................... 33 Review Questions .............................................................................................................................. 34 Review Answers ................................................................................................................................ 35 Chapter 5 – Recruitment ....................................................................................................................