The Magazine of the British Malaysian Chamber of Commerce May-June 2012 Issue 83 PP 11826/06/2012 (030061) Boosting Trade Ties At Top Level The Changing Face of CharityChit RugbyRbDi Dinner Retail Returns For 8th Time Technology, Trends, Training, Brands: The Power To Transform The Retail Landscape PremierP i LunchL h SpeakerS k Draws Record Crowd PLUS • Inside View: Private Island Retreat • Dirty Little Secrets At May-JuneBreakfast 2012 • Diary Dates KLEC ADVERTISEMENT STRIP IN NEW ARTWORK - FROM SERVER May-June 2012 First Lines BMCC Board of Directors: Patrons: YBhg Tun Musa Hitam HE Simon Featherstone, British High Commissioner s everyone will surely be aware, Chairman: Malaysia was honoured recently Dato’ Larry Gan, Catcha Media Bhd with a visit by British Prime Deputy Chairman: A Minister David Cameron. Here Andrew Sill, The Royal Bank of Scotland Bhd to promote Great Britain and UK Directors: trade, it was the fi rst time in nearly 20 years Soo Kim Wai, Amcorp Properties Bhd that a UK Premier has visited the country. Bob Olivier, Aspac Executive Search Sdn Bhd The trip was a whirlwind of high level meetings Mark Burgess, BAE Systems plc Datuk Peter Wentworth, OBE, CEO Solutions Sdn Bhd for the Prime Minister and his accompanying David Ng, DHL Express Malaysia & Brunei delegation of business leaders, meetings Dato’ Justin Leong, Genting Bhd which resulted in a number of important Datuk Seri Michael Yam, Impetus Partnership Sdn Bhd contracts being signed. Amanda Powell, KL Kudos Design Sdn Bhd Bill Addington, TechSol Sdn Bhd One of the most striking outcomes was the Michael McIver, Plus Three Consultants Sdn Bhd agreement between our two Prime Ministers to Osman Morad, Standard Chartered Bank Malaysia Bhd double bilateral trade in the next four years. BMCC will of course be doing whatever Andrew Diamond, Yakimbi Sdn Bhd we can in helping to achieve that ambitious goal, working alongside the team at UK Ex OÀ cio: Trade & Investment and across the business community. Gavin Anderson, British Council This issue focuses on the Retail Sector and how technology is having a dramatic Tony Collingridge, OBE, UK Trade & Investment impact on the way retailers reach their target market and equally how as customers Dr Zainal Abidin Majid, Advisor To The Board we buy. Turn to Page 13 to fi nd out more. Molly Jagpal: Executive Director Our Premier Business Lunch with Tan Sri Dr Zeti Akhtar Aziz was a resounding Winnie Ng: Business Services Manager success and set yet another benchmark in our events portfolio with over 200 senior Nabisa Kassim: Manager - Commercial Activities business leaders in attendance. Rafy Anuar: Marketing & Events Assistant Henry Tay: Partnerships Assistant The next business event will be the Annual General Meeting in late June and I encourage all members to attend for this important occasion when your principal BMCC Magazine: representatives will have the chance to exercise their right to vote on the resolutions being proposed. This includes the election of Directors to the Board, for which notices Editor: Amanda Powell are being circulated. The offi cial proceedings will be followed by a keynote speech Editorial Committee: from our High Commissioner Simon Featherstone and Dinner. • George Aveling • Marcus Osborne • Molly Jagpal • Matt Smith • Bill Addington • Winnie Ng Ahead of that however is the much-anticipated Annual Charity Rugby Dinner. Back Production: KL Kudos Design Sdn Bhd for the eighth time, this year’s event features another great line-up of rugby legends Printing: Tinggi Press Sdn Bhd, Lot 6, Jalan Kuang Bulan, Taman and an outstanding menu. If you haven’t already booked, turn to Page 6 for details. Kepong, 52100 Kuala Lumpur. I look forward to seeing you all in the coming weeks. Berita BMCC is published bi-monthly for distribution to BMCC members and other organisations in the British and Malaysian business community. The views expressed or implied herein are those of the authors or contributors and do not necessarily reÁ ect those of the Chamber. BMCC 2012 Annual Sponsors & Partners BMCC PlaƟ num Sponsors: Executive OfÛ ce: 4th Floor, East Block, Wisma Selangor Dredging, 142B Jalan Ampang, 50450 Kuala Lumpur. Gold Sponsors: Tel: +60 3 2163 1784/2163 1786 Fax: +60 3 2163 1781 Email: [email protected] Web: www.bmcc.org.my Follow us on: Twitter: BMCCMALAYSIA Preferred Travel Partner: Preferred Airline Partner: Preferred IT Rental Partner: Preferred Partner: May-June 2012 In This Issue Contents Changing Face Of Retail: The way retailers get their products and services into the market and May-June 2012 the way we shop is changing beyond all recognition thanks to the digital age. Plus new stores continue to launch. Read more in our Feature Section on Page 13. Cover Story Diary Dates ■ First Lines............................................................................... 3 May ■ Hot Happenings ........................................ 6 Mon 21st 6th Assessment Tomorrow Conference www.assessmenttomorrow.com ■ TradeTalk ................................................... 7 Sat 26th St Andrew’s Society of Selangor 2012 Concert featuring Whisky Kiss > Boosting British Trade - UK Trade Forum Hilton Kuala Lumpur > Premier Buiness Luncheon: Focus On See Page 34 Strong UK-Malaysia AfÀ nity > Breakfast BrieÀ ng: “Dirty Little Secrets” June Sat 2nd- Queen’s Diamond Jubilee Celebrations Tues 5th Mon 4th- World Gas Conference 2012 Fri 8th Kuala Lumpur Convention Centre Weds 6th 8th KL Charity Rugby Dinner Star Speaker Line-Up: Martin Corry/Peter FitzSimons/Paul Wallace 7.15pm onwards - Shangri-La Hotel KL See Page 6 for details Tues 26th BMCC Annual General Meeting & Dinner Kuala Lumpur Convention Centre ■ Cover Story ................................................................13 See Page 6 for details The Changing Face Of Retail Tues 26th- ASEAN M & E Show Thurs 28th Kuala Lumpur Convention Centre ■ Meet Our New Members .................................. 23 Green Energy Asia Kuala Lumpur Convention Centre ■ Special Report ......................................... 26 July Tapping Into Talent Fri 27th London 2012 Olympics Opening Ceremony ■ News from Our Members ................................ 27 September ■ Inside View ............................................... 32 Tues 18th- MOGSEC Private Island Retreat, Rebak Island Resort Thurs 20th Malaysia Oil & Gas Services Exhibition Kuala Lumpur Convention Centre October Weds 10th- IGEM 2012 Sat 13th Showcase for Renewable Energy, Energy EfÀ ciency, Green Transportation Kuala Lumpur Convention Centre Sat 13th Diamond Jubilee Ball - Shangri-La Hotel Time to don the tiara and bow tie and dance the night away at the Annual British Ball themed to celebrate the Diamond ■ On The Social Scene ................................ 34 Jubilee. See Page 6 for details 4 May-June 2012 May-June 2012 5 Hot Happenings BMCC 8th KL CHARITY RUGBY DINNER Wednesday 6th June 2012 Shangri-La Kuala Lumpur 7.15pm onwards Star Speaker Line-Up! Back for the 8th year running! Don’t miss out on this great evening of top entertainment, À rst-class hospitality and fund-raising for local charities! RM375 per person RM3,750 per table of 10 Deluxe 4-course dinner menu, free Á ow wine & beer, guest speakers, charity auction and grand prize rafÁ e. Tables Allocated on First Come First Served Basis Martin Corry Paul Wallace Peter FitzSimons T: +603 2074 3900 England Ireland Australia E: [email protected] Title Sponsors: Gold Sponsors: Book Now! The world’s local bank Supporting Partners: Silver Sponsors: BMCC 2012 Annual General Diamond Meeting & Dinner Jubilee Tuesday 26th June 2012 Ball Venue & Event Sponsor: Kuala Lumpur Convention Centre 5pm onwards Saturday 13th October 2012 Keynote Speaker: Shangri-La Hotel Kuala Lumpur HE Simon Featherstone, CMG British High Commissioner & BMCC Patron 7.30pm Don’t miss out on this grand event set to Sign up for this key annual event in the be one of the highlights of the Diamond BMCC calendar for a review of the year and Jubilee year! First-class cuisine, top to hear more on the Chamber’s plans for entertainment and much more await... the future. Book now! Tickets RM350 per person Call the BMCC now to register your attendance: Tel: +603 2163 1784 [email protected] E: [email protected] 6 May-June 2012 Trade Talk Boosting British Trade he visit by UK Prime Minister David Cameron to Malaysia in April was the À rst by a UK Prime Minister in Talmost two decades. The primary purpose of the visit was to promote British business and boost trade links as part of a wider visit to South East Asia. Following meetings with his counterpart Datuk Seri Najib Tun Razak, the two agreed to double bilateral trade by 2016 to £8 billion. Joined by the Minister for Trade & Investment Lord Green (pictured far left), Mr Cameron led a delegation of over 30 business leaders ranging from the construction to À nancial services sector as well as a number of innovative SMEs on the visit. During the Malaysia leg alone, deals worth over £220 million were announced, among them contracts worth £50.4 million for UK companies AECOM and Weston Williamson in connection with the £10.5 billion Klang Valley Mass Rapid Transit (KVMRT) system; the appointment of Benoy to work on the retail component of the KL Metropolis; the award of a licence to Travelex by Bank Negara Malaysia to conduct money services businesses in Malaysia; and the signing of an MOU for a major contract, estimated to be worth £60 million, between UK company LIFESAVER Systems and Malaysian À rm H20 to deliver a water treatment product that will supply fresh drinking water to the most remote villages in Malaysia by 2015. Lord Green was also one of the keynote speakersspe at a major Trade Forum, organised by UK Trade & Investment as part of thethe visit, along with Dato Sri Mustapa binbin Mohamed, Malaysia’s Minister for InternationalInt Trade & Industry (pictured above).ab The Forum was attended by over 40040 senior business executives, including manym BMCC members. Left:L The BMCC Executive OfÀ ce team werew honoured to meet the PM! HE Simon Featherstone, British High Commissioner to Malaysia escorts UK Prime Minister David Cameron to one of the meetings.