STEPHAN PAUL ARIF SAHARI WIBOWO 2914 McPhadden Way SW http://www.arifsaha.com/ Edmonton AB T6W 1L3 http://www.linkedin.com/in/arifsaha S UMMARY Expert solution integrator and system analyst; and experienced servers system administrator. Rapid learning, current and potential issue analysis, architecture design, product selection, and development management. Strong academic background in computation theory and computer science. Proven teaching and teamwork ability. Extensive experience with various applications and software tools and standards. * T ECHNICAL E XPERIENCE Linux, Mac OS X, UNIXes, KVM, Xen, Perl, shell scripting, Object Pascal, JavaScript / AJAX, HTML, CSS, For complete list of skills in computer SQL, gcc, RPM, Apache, Samba, NFS, qmail, Postfix, OpenSSH, OpenLDAP, ezmlm, rsync, DNS, IMAP, system, applications, and tools see iptables, VNC, XML, SOAP, HTTP, CGI, SMTP, DHCP, etc. page 2. Web App Server System Administrator* Athabasca University in Edmonton, AB Oct 2009 - present ●Directly and by developing assisting tools, installed, setup, organized, maintained, Red Hat Linux (RHEL), MS Windows, KVM optimize, administer, and assisted in evaluating procurement requirement of several and Xen Hypervisor and Virtual Machines, dozens Linux servers, their security (hardening), and their services of web application, Apache, Tomcat, Postfix, OpenSSH, mail, file, databases, network services, and related tools, which serve hundred of OpenLDAP, Samba, iptables, VNC, RPM, Kickstart, PostgreSQL, MySQL, Perl, Bash courses, thousands of faculty and staff, tens of thousands students. shell, JavaScript / ECMAScript / AJAX, ●Supported few dozens web editors, content developers, and application developers Python, Java / Sun JDK, PHP, Zimbra across the province in setting up development environment and tools, accessing web Collaboration Suite, Alfresco, Pentaho BI, servers, and consultation on the web servers best solutions. Red5 Flash Server, Mozilla SeaMonkey, ●Maintained a watch on industry developments. Mozilla Firefox, RCS, Subversion, GNU ●Performed operational tasks for the continuance of a stable environment including emacs, Bugzilla, HEAT ticketing system, assisted Help-desk and submit inputs for the strategic planning and budget processes. WebDAV, XML, HTTP, CGI, LDAP, Citrix, Remote Desktop, etc. Network Operation Centre Analyst* Tucows, Inc. in Toronto, ON Jul 2009 - Sep 2009 ●Monitored productions service environment. Red Hat Linux (RHEL), Xen ●Acted as communication center for Operations, Engineering, and Technical Support; provided groups Hypervisor and Virtual outside of operation accurate information about possible issues. Machines, Dovecot IMAP server, Apache, Perl, Bash ●Troubleshooted and helped solve technical issues escalated from technical support, including 1st level shell, JavaScript, Mozilla troubleshooting on UNIX/Linux servers. Firefox, GNU emacs, web ●Maintained documentation of production environment such as troubleshooting guide, operations guide. ticketing system, HTTP, CGI, ●Assisted operations with roll-outs of upgrades and new products. LDAP, etc. Senior Consultant / Technical Analyst* Keane, Inc. (in Morgan Stanley environment) in Markham, ON Jun 2006 - Dec 2008 ●Maintained the availability and performance of several Morgan Stanley Prime Red Hat Linux (RHEL) derivatives, Sun Solaris, Brokerage's web and SOAP applications handling millions of dollars transactions daily. Microsoft Windows XP, Apache, Tomcat, ●Mastered the inter-working of those Linux / Unix applications. ServletExec, Sybase, Perl, Bash shell, Korn shell (ksh), JavaScript / ECMAScript (ECMA-262) / ●Analyzed and investigated raised issues, offered solution and/or escalated problems AJAX, Ruby, Visual Basic for Application, to the owner of the application for permanent fix. PowerShell, IBM WebSphere MQ, Mozilla Firefox, ●Assisted and supported the owner of the application in finding and deploying Microsoft Outlook, RCS, Embarcadero DB Artisan, permanent fixes for issues. GNU emacs, Cygwin, Natural ADABAS Mainframe, ●Designed and developed tools to improve the support quality and the reliability of the Falcon ticket system, Jira ticket system, XML, applications, mostly using free open source tools. SOAP, HTTP, CGI, LDAP, Remote Desktop, etc. Technical Consultant and System Group Aquitaine Limited, a property management company in Thornhill, Jun 2006 - Mar 2009 Administrator ON (part time) ●Analyzed, planned, and implemented IT system upgrades of the company's hotel to Microsoft Windows Server 2003 and Windows make the system more robust and reliable. Server 2000, Mozilla Firefox, Mozilla ●Investigated issues and developed solutions for the company's system and infrastructure. Thunderbird, Microsoft Internet Explorer, OpenOffice.org, PC Anywhere, Brilliant hotel ●Administered users' access to Internet resources. management software, March Networks DVR ●Educated and assisted users in networked system and Internet applications. Configuration Tool and Viewer, etc. Investor Risk Management Incorporated, an investment advisory firm in Senior Information Technologist* Jun 1998 - Mar 2006 Champaign, IL ●Redesigned and led the rebuilding of the firm network from peer-to-peer to client-server Red Hat Linux, Microsoft Windows NT, network to support the firm operation much more effectively. Server, and 9x; Perl, Apache, Kylix (Delphi ●Planned and led the migration from MS servers to more effective, secure, and dependable for Linux), C++, Java, C shell, Bash shell, Oracle, PL/SQL, DBI/DBD modules, Postfix, Linux server and free open source software; deployed various Internet and Intranet Qmail, OpenSSH, iptables, VNC, RPM, services in-house. makerpm.pl, JavaScript, ImageMagick, X- *See Addendum [http://resumeo.arifsaha.com/resume.arifsaha.com_add.html]: details for technical experience Page 1 of 2 THE RESUME OF S P ARIF SAHARI WIBOWO http://resume.arifsaha.com/ ●Managed administration of the system resources; assisted and educated the users to use Window, OpenOffice.org SDK, SPSS, Adobe the system more efficiently and securely. Acrobat, Adobe Pagemill, Adobe Photoshop, ●Monitored and maintained the availability, capacity, performance, and security of the Macromedia Freehand, Macromedia Dreamweaver, Mozilla, Netscape, Microsoft system. Internet Explorer, Microsoft Outlook ●Headed the technical aspect - system analysis, architecture design, implementation, Express, Panasonic DBS PBX, NFS, XML, delivery, and support - of providing IT solutions for customers, including web applications CGI, HTTP, HTML, etc. and databases development, contributing directly to the firm revenue. Parokinet, a Catholic based network of Indonesian throughout the world, Mar 1995 – Jan 2008 Technician and System Administrator* centered in Lubbock, TX (part time) ●Remotely managed the setup and administration of Parokinet Linux Internet servers and web-site Slackware and Red Hat using free open source tools, servicing 600+ people around the world. Linux, Qmail, Majordomo, ●Remotely monitored the system for usability, stability, or security issues; provided solutions - ranging Ezmlm, Postfix, Apache, Perl, C, C++, Bash shell, from planning, products selection, and implementation - often collaborating with other system OpenSSH, iptables, CGI, administrator remotely. HTTP, HTML, etc. See Addendum [http://resumeo.arifsaha.com/resume.arifsaha.com_add.html] for more information on experiences E D U C AT I O N B ACKGROUND ●Linux Professional Institute LPIC-1 Certified in 2010 ●Master in Computer Science, from University of Illinois at Urbana-Champaign, ●CompTIA Linux+ Certified in 2010 January 1999. ●EXIN Information Technology Infrastructure Library ●Sarjana Sains (Ssi) (Bachelor of Science) in Mathematics with emphasis in Theory (ITIL) Foundation Certified in 2008 of Computation, from Institut Teknologi Bandung (ITB / Bandung Institute of ●CompTIA A+ Certified in 2003. Technology), Bandung, Indonesia, October 1993. S KILLS IN C OMPUTER S YSTEMS , A PPLICATIONS , AND T OOLS Platform and Development Tools and System, Network / Internet Access Application Graphic and Operating System Languages Internet, and Security SeaMonkey, Firefox, Mozilla, Publishing Red Hat Linux (RHEL) GNU emacs, gcc, GNU make, byson, Tools and Protocols Google Chrome, Netscape Application and Slackware Linux. lex, RCS, Subversion (svn), CVS, Apache, WebDAV, Communicator, Safari, iCab, GIMP, Inkscape, Mac OS (classic), Mac RPM (rpmbuild), Eclipse, Borland Samba, NFS, Qmail, Opera, Alpine / Pine, Thunderbird, Macromedia OS X (Mach and BSD / Kylix (Delphi for Linux), Borland / Postfix, OpenSSH, Eudora, Internet Explorer, Outlook Freehand, Adobe Nextstep based). Turbo Pascal, Borland C++, Code rsync, iptables, iproute2, Express, Pidgin / Gaim, AdiumX, Photoshop, Android. Microsoft Warrior, OpenOffice.org SDK, NAT, VNC, Remote Jabber, Skype, Google Talk, Macromedia Windows - NT and Oracle, PL/SQL, Sybase, Transact- Desktop, Remote Microsoft Office Communicator, Dreamweaver, Server - Microsoft DOS. SQL / T-SQL, PostgreSQL, File- Access Server (RAS), etc. Adobe Acrobat, UNIX Workstations: Sun Maker, FoxPro, dBase III, Tomcat, XML, SOAP, Adobe GoLive!, Sparc - Solaris, HP-UX, Embarcadero DB Artisan, LAMP, HTTP, CGI, IMAP, Business Application Adobe Page Maker, IBM AIX. etc. SMTP, DHCP, LDAP, LibreOffice, OpenOffice.org, Adobe Page Mill, KVM and Xen Perl, Object Pascal, JavaScript / Kickstart, etc. Microsoft Office (Word, Excel, GraphicConverter, Hyper-visor and Virtual ECMAScript / AJAX, Ruby, HTML, Zimbra Collaboration