Americans with Disabilities Act Self-Evaluation Plan Report Prepared by: Sally Swanson Architects, Inc. 500 Sansome Street, Suite 410 San Francisco, CA 94111 Shao Chen, Project Manager Michael Paravagna, Program Access Specialist Sacramento County 2020 ADA Self-Evaluation Plan ACKNOWLEDGEMENT Sally Swanson Architects, Inc. (SSA) would like to thank Sacramento County staff that were very generous with their time and knowledge, without which, this project would not have been possible. 2020 1 Sacramento County 2020 ADA Self-Evaluation Plan TABLE OF CONTENTS Acknowledgement ................................................................................................ 1 TABLE OF CONTENTS .................................................................................................. 2 SECTION I: PROJECT OVERVIEW ............................................................................... 5 Introduction ........................................................................................................... 5 Sacramento County .............................................................................................. 5 Disability Compliance Office ................................................................................. 5 Department of Transportation ............................................................................... 6 Department of General Services .......................................................................... 6 Purpose of the ADA .............................................................................................. 6 ADA Self-Evaluation Requirements ...................................................................... 6 Overview of Disability Civil Rights Laws Impacting County .................................. 7 Who Is a Qualified Person with A Disability? ........................................................ 7 Scope of the Self-Evaluation ................................................................................ 7 Self-Evaluation Method of Review ........................................................................ 8 ADA Transition Plan Requirements .................................................................... 10 SECTION IIA: SELF-EVALUATION RESULTS ............................................................. 12 FINDINGS AND RECOMMENDATIONS FOR COUNTY-WIDE PROGRAMS, SERVICES, AND ACTIVITIES ........................................................................... 12 ADA Coordinator ................................................................................................ 12 Construction ....................................................................................................... 13 Effective Communication .................................................................................... 13 Emergency Management ................................................................................... 15 Grievance/Complaint Procedure ......................................................................... 15 Human Resources .............................................................................................. 16 Law Enforcement ................................................................................................ 16 2020 2 Sacramento County 2020 ADA Self-Evaluation Plan Maintenance of Accessible Features .................................................................. 17 Meeting and Event Planning ............................................................................... 18 Posting of ADA Notice of Compliance ................................................................ 18 Program Accessibility - Accessible/Adaptive Equipment .................................... 19 Purchasing and Contracts .................................................................................. 19 Statement of Nondiscrimination .......................................................................... 20 Web Access........................................................................................................ 20 SECTION IIB: SELF-EVALUATION QUESTIONNAIRE RESPONSES ........................ 22 SECTION IIC: SELF-EVALUATION QUESTIONNAIRE TEMPLATES ......................... 23 ADA Coordinator Questionnaire ......................................................................... 23 Communication Questionnaire ........................................................................... 28 Department Intake Questionnaire ....................................................................... 30 Electronic Communication Questionnaire ........................................................... 36 Emergency Management Questionnaire ............................................................ 38 Employment Questionnaire ................................................................................ 43 Facilities and Spaces Leased to Third Parties Questionnaire ............................ 47 Fleet Services Questionnaire.............................................................................. 48 Law Enforcement (Patrol Only) Questionnaire ................................................... 49 Meetings and Event Planners Questionnaire ..................................................... 51 Parks and Recreation Questionnaire .................................................................. 53 Purchasing and Service Contracts Questionnaire .............................................. 55 Voter Registration and Elections ........................................................................ 58 SECTION III: GENERAL POLICY REVIEW .................................................................. 60 Public Vetting...................................................................................................... 65 Work Plan ........................................................................................................... 65 SECTION IV: APPENDIX ............................................................................................ 163 Appendix A: 28 CFR 35.105 Self-Evaluation .................................................... 164 Appendix B: California Government Codes ...................................................... 165 Section 11135 ................................................................................................... 165 Section 12926 (2010) ....................................................................................... 165 2020 3 Sacramento County 2020 ADA Self-Evaluation Plan Appendix C: List of People Involved in the Creation of this Report................... 173 Appendix D: Notice of Compliance under ADA & California State Law ............ 178 Appendix E: Model ADA Grievance Procedure ................................................ 180 Appendix F: ADA Coordinator Name and Contact Information ......................... 182 Appendix G: Meeting and Event Checklist ....................................................... 183 Appendix H: Service/Comfort Animal Incident Report ...................................... 186 Appendix I: Glossary of Terms ......................................................................... 188 Appendix J: Relevant Codes ............................................................................ 194 2020 4 Sacramento County 2020 ADA Self-Evaluation Plan SECTION I: PROJECT OVERVIEW INTRODUCTION The County is committed to providing seamless access to all its programs, services and activities for qualified people with disabilities. To ensure appropriate access exists, as well as compliance with State and Federal disability rights laws, the County has contracted with Sally Swanson Architects, Inc. (SSA) to assist with meeting the Americans with Disabilities Act (ADA) Title II mandates. ADA Title II mandates that covered entities conduct a Self-Evaluation, create a Transition Plan, appoint an ADA Coordinator, and develop a Grievance Procedure and an ADA Notice of Compliance. This document presents only the ADA Self-Evaluation that provides a comprehensive report outlining the review of County programs. Results of the analysis to identify programmatic and administrative barriers to programs are contained herein along with the Grievance Procedure and ADA Notice of Compliance. The ADA Transition Plan that addresses architectural barriers will be contained in a separate document. SACRAMENTO COUNTY Sacramento County encompasses approximately 994-square miles in the middle of the 400-mile long Central Valley, which is California's prime agricultural region. The County is bordered by Contra Costa and San Joaquin Counties on the south, Amador and El Dorado Counties on the east, Placer and Sutter Counties on the north, and Yolo and Solano Counties on the west. Sacramento County extends from the low delta lands between the Sacramento and San Joaquin rivers north to about ten miles beyond the State Capitol and east to the foothills of the Sierra Nevada Mountains. The southernmost portion of Sacramento County has direct access to the San Francisco Bay. DISABILITY COMPLIANCE OFFICE The Disability Compliance Office (DCO) coordinated contact and data collection from various County departments in the Self-Evaluation phase. DCO is a division of the Department of Personnel Services managed by the ADA Coordinator, that is responsible for upholding and implementing the Rehabilitation Act of 1973, Americans with Disabilities Act (ADA), California Fair Employment and Housing Act (FEHA), and other federal and state civil rights laws that protect people with disabilities from discrimination.