Roald Amundsen Gomes Filho CONTACT 1530 N Detroit St Apt 220 E-mail: [email protected] Los Angeles CA 90046 Website: http://www.linkedin.com/pub/roald- amundsen-gomes-filho/8/501/84/ Phone: 954 882 4405 QUALIFICATIONS Software Analyst with broad-based experience and hands-on skills in the successful implementation of highly effective Lotus Notes applications. Proven ability to successfully analyze organization's business requirements, identify deficiencies and potential opportunities, as well as developing innovative solutions resulting on increased reliability and productivity. I am working with Lotus technologies for over 18 years, mostly with Messaging and Document Management systems, with a broad understanding of computer hardware and software, including: installation; configuration; management; troubleshooting and support. TECHNICAL IBM Notes & Domino SKILLS LotusScript & Xpages Notes Traveler IBM Sametime IBM WebSphere Portal Sharepoint Crystal Reports DB2 & SQL Server UNIX Linux Windows Server Machine Learning WORK HSBC Software Development Aug 2008 — Present EXPERIENCE Technical Specialist As an IBM Certified Advanced Application Developer - Lotus Notes and Domino 8.5, I am working at HSBC Group providing support to Email CoE (Center of Excellence) by: evaluating IBM and Third Party products related to email and instant messaging technologies; helping to define Group standards; managing the CoE infrastructure and administering the CoE Lab environment. Headquartered in London, HSBC operates through long-established businesses and an international network of some 6,900 offices in more than 80 countries and territories. The scope of this project involves the following responsibilities: Develop and execute the multi-language mail template customizations for the Notes Client and iNotes, in use by more than 300,000 users all over the world. Generate the documentation (Word, PowerPoint and PDF) for mail template customizations. Roald Amundsen Gomes Filho 1 Provide support via Web conferencing to regional teams (more than 100 Domino administrators in 14 countries). Create Notes applications to support the CoE requirements and customize Notes databases. Perform health checks on the CoE infrastructure and administer the CoE LAB environment. Evaluate new versions of IBM products (Notes Client, Domino Server and Sametime) documenting results and findings, generate Domino security reports and control End of Life dates. Evaluate Third Party products (related to email and instant messaging) documenting results and findings. Manage and provide support for the Permessa (formerly GBS) Portal infrastructure in order to generate email statistics and KPIs (Key Performance Indicators). This infrastructure integrates Lotus Domino environments together with SQL Server databases and XML Portals. Achievements: HSBC Email Labeling Solution: helping HSBC to save more than USD1.2M (2011) I developed this solution to meet the e-mail labeling (Information Classification) requirements and eliminate the need for 3rd party software. RISE – Recognition of Individual's Superior Efforts (October 2011) Over the years, all Performance Management resulted in STRONG evaluation (consistently delivered results at or above the level expected). In 2011 I had an OUTSTANDING evaluation (consistently delivered results considerably above what was expected for level and role). HSBC Mail Template Documentation Tool: controls the mail template customization This is an in-house code developed to keep the mail template customizations under control (design elements changes; versioning; technical papers; how to documentation). HSBC Quota Tool Application: implement and control mail file quotas I developed an application to enforce and control quotas in order to define maximum mailbox and message sizes. NETSIX SOLUÇÕES 1990 — Jun 2008 INTELIGENTES Entrepeneur Working as an analyst and project coordinator, using the IBM Lotus Notes & Domino software development platform (experience since 1994), I provided services for SMEs (Small and medium-sized enterprises): IBM Lotus Notes & Domino Development & Administration services since 1994 (version 3), for huge environments (HSBC; Itaipu; Whirlpool; Denso; Grundfos). Deployment of Mobile Solutions: Sametime; Notes Traveler; Blackberry. Deployment of e-mail messaging systems, Intranet and Workflow applications, using IBM Lotus Domino/Notes/DB2/LotusScript/Crystal Reports. Roald Amundsen Gomes Filho 2 Deployment of DM (Document Management) Systems (ISO 9000/14000). Deployment of Database Marketing and CRM applications for national and international companies. Training in Lotus Notes development and Domino administration. Deployment of Linux Servers (Firewall, Proxy, VPN, Mail, Database). Worked for Itaipu binational providing support for the Web Application Development project. Worked for HSBC deploying the integration module between Lotus Domino infrastructure and Etrust Admin platform (Computer Associates). Achievements: As a consultant for HSBC I was tasked to restart a stalled integration module project and was able to successfully complete it on time and with-in budget constraints. At Itaipu, I worked as a consultant to restart a stalled project that had issues with the Web Application development project. As the result, my company was hired full time to manage the execution of this project. For many clients I managed the messaging infrastructure, providing them with a streamlined messaging system that was reliable and secure. As a result, clients were able to more effectively manage their communications. EDUCATION INFORMATION TECHNOLOGY Jul 2008 — Dec 2010 MANAGEMENT Universidade Federal de Santa Catarina - UNISUL - Brazil ELECTRONICS ENGINEERING Jul 1986 — Dec 1991 Centro Federal de Educação Tecnológica do Paraná - CEFET - Brazil Candidate in BS Electrical Engineering ELECTRONICS TECHNICIAN Jan 1978 — Dec 1981 Centro Federal de Educação Tecnológica do Paraná – CEFET - Brazil LANGUAGES English - Professional Working Proficiency Portuguese - Native speaker Spanish - Limited Working Proficiency CERTIFICATIONS Certificate of Proficiency in English - Cultural Center Brazil-USA (Aug 2012) HSBC Certificate of Proficiency in Domino Servers - Expert level (May 2012) The University of Michigan - Examination for the Certificate of Competency in English (May 2011) IBM Certified Advanced Application Developer - Lotus Notes and Domino 8.5 (Dec 2010) IBM Certified System Administrator - Lotus Notes and Domino 8 (Feb 2008) IBM Certified SOA Fundamentals (Nov 2007) COURSES & Project Management (HSBC) - Machine Learning Course (ml-class.org) - October Roald Amundsen Gomes Filho 3 TRAINING Dec 2012 through December, 2011 Sharepoint Administration ITIL (HSBC) – 2009 (HSBC) - May 2010 Lotusphere (IBM) - 2008 Lotus Top Gun (IBM) – 2007 ISO 9000 - Version 2000 EMPRETEC (UNCTAD) AIX Administration (IBM) INTERESTS Preventing cruelty towards animals Singing Music Sci-fi Information Technology Robotics REFERENCES References available upon request. Roald Amundsen Gomes Filho 4.