Motivating your Mind Inspiring your Spirit Motivating your Mind Inspiring your Spirit 2019 e-book Wishing you an inspiring 2019 from Kevin Cottam Dear Reader This e-book has been created from the generosity of 90 Australian, New Zealand, German, Irish, Canadian, American, Asian, South African and United Arab Emirates based authors and industry experts we have known in the MICE* industry starting in the 1980's. Our 2019 e-book writers have over 2,600 years of business experience and 3,850 years in helping others. As colleagues and industry friends, they are innovative, responsible, intelligent and exceptionally talented in their areas of expertise. E-book Purpose Since 2009, our e-books have been created for clients, customers and global readers to enjoy. I trust the stories; insights and case studies can help your business or enhance your personal and professional education. Contributing writers are invited based on their immeasurable value as topic experts and character attributes they have displayed over many years. I deeply appreciate their knowledge and spirit of collegiality in giving to this year's e-book. As a complimentary gift and value added resource from this alliance of contributors, this e-book is FREE. Share it with colleagues, business contacts, friends and those you feel will enjoy the IQ and EQ stories to enhance their knowledge. You can send the e-book via e-mail, a link, through your social media posts, blogs or your mobile device. Download it to your e-reader or lap top to read stories while travelling on a plane, metro train, bus or on your next vacation. Special Thanks To Monika Newman, Principal of Absolutely Virtual based in Sydney, Australia. Thank You for saying 'YES' as project coordinator by reviewing, editing and formatting 171 pages of content to compile this 2019 e-book. Our meetings to clarify contributor content and verify bio details have been appreciated by everyone yet none more so then myself. I'm grateful for your creativity in Q3 and focus in Q4 2018 with your inspiring article on page 115. A huge thank you to gifted photographers Nardia and Brian Guillaumier** based on the Australian eastern coastline in Shellharbour. Nardia's stunning photographs have been our front covers for the 2015, 2016, 2017, 2018 and 2019 e-books with Brian providing his drone photography of Wollongong Harbour for 2019. Photos of the Sydney Harbour, Kiama and Wollongong Light Houses plus Seacliff Bridge can be viewed on the back cover. Nardia's article is on page 61 and a wonderful reflection of her passion with Brian's article on page 60. I can assure anyone who hires Nardia or Brian for business projects or personal photography shots you will be thrilled with lasting results and incredible images. To our 2019 writers … THANK YOU Without you, this e-book would lack the richness of your global experiences. I've known some of you since my California University years while others as colleagues and mentors in my career success. I have worked with many of you abroad in cities where we have spoken at business events or at international conferences in a variety of countries and cultures. I understand the ethics and character virtues you bring to your writing style and content. Thank you for your generosity to our readers and global audiences through your article(s) and our unique friendships. In particular, major thanks to Tom Hopkins CPAE for his guidance in my success during my twenties in data centre / technology sales and Ron Marks CSP for his guidance in developing my USA sales management and team skills and onwards into senior leadership / directorship roles in Australia and SE Asia. Wishing all of you and our global readers an abundant 2019. Rob Salisbury B. Com., CSP SRI Australia | Singapore | USA * MICE: Meetings, Incentives, Conferences, Events 2019 e-book: Motivating your Mind … Inspiring your Spirit i Disclaimer This e-book has been written by individual contributors to assist others in personal development and business. The examples, stories, case studies and content are provided as a general guide. All views expressed in this document are the views of the authors. They are not meant to be a substitute for professional advice or services, nor can it be guaranteed with regard to accuracy or reliability with recourse to the contributors. All links are for informational purposes only. The articles have not been warranted for exact content, accuracy or any other implied or explicit purpose. Contributors do not accept liability for misuse of content in this e-book. If further information is required, readers are encouraged to seek professional advice or contact the author for more information about their services through the details in their bios. Copyright All content included in this e-book is copyright and the intellectual property of the writer. Apart from fair dealing you cannot claim the author's content as your own or reproduce the articles in any form without express permission from the author. As the reader, you may quote from this e-book and refer to the content remembering to acknowledge the author when doing so. This e-book can be printed out for the use of any or all stories for educational purposes. The contents must acknowledge the contributing author with their contact details as listed. Further Contact Each writer has their own particular area of expertise in business and life. If you want further information, feel free to contact them individually using their details as listed on their page or bio. ACRONYM meanings CPAE: Council of Peers Award of Excellence is awarded through the National Speakers Association. Less than 150 speakers worldwide have been awarded this distinction. CSP: Certified Speaking Professional is awarded by the National Speakers Association in the USA or Australia. There are approximately 800 speakers worldwide that have earned this accreditation after meeting rigorous criteria and an independent audit of their commercial work with clients and customers. CSP Global: An accreditation awarded through the Global Speakers Federation. PM: Professional Member is awarded from Speaker Associations for standards met over a two year period. Educational Institutions, Associations, Non Profit or GoVernment Body Appointments or Awards: PhD, MBA, M. Com, MBE, B. Sci., B. Com, CEO, MD, FAHRI, FAIM, JP, MAICD, GAICD, FAICD, VA, M. App. Sci., B. Ed. (Hons)., BA, Dip Bus, Dip Ed., NLP. ** e-book front cover photographs and back cover photographs are with permission from Nardia Guillaumier. Her article and biography can be found on page 61. Drone photography of Wollongong Harbour is used with permission from Brian Guillaumier whose article can be found on page 60. 2019 e-book: Motivating your Mind … Inspiring your Spirit ii Table of Contents Lindsay Adams ........................................................................ Maximising your Relationship Marketing Power ......... 1 Ann Andrews ..................................................................................... There's always, always a tomorrow ......... 3 Jennifer Angel ........................................................................... Step into your Soul and Live your Purpose ......... 5 Xen Angelides ..................................................................................Are you ready to transform your Life? ......... 7 Sue Arden .............................................................. Purple, the Colour of Inspiration, Wisdom and Ambition ......... 9 Al Argo ...................................................................................................... The Morning Pages Challenge ....... 11 Greg Barnes ................................................................................... Opening Doors – The Chinese Princess ....... 12 Rohit ROI Bassi ............................................................................................ Conversations with the Devil ....... 14 Rohit ROI Bassi ......................................................................... Grateful to you -Thank You, Mum and Dad ....... 16 Michelle Bowden ...................................................... Why follow a presentation formula? Because it works! ....... 18 Niels Brabandt ................................................. Sustainable Leadership – How to Raise Employee Motivation ....... 20 Jordan Braye ........................................................................................................ A Simple Intervention ....... 22 Jeremy Britton ............................................................... World's greatest NYE Resolutions (that may stick!) ....... 24 Jodi Brunner ........................................................................................ Set a Date for your Future in 2019 ....... 26 Julian Campbell ............................................................................ Are you in Danger of losing your Team? ....... 29 Julian Campbell ..................................................................................... Let's get back to Business Basics! ....... 30 Jenny Cartwright ......................................................................................... Easy ways to leave a Legacy ....... 31 Gilly Chater ................................................................................................................ Living in the Now ....... 32 Ruo-Mei Chua ................................... Three Things You Can Start Doing that Your 2019 self will Thank You for ....... 34 Dean Collier.....................................................................................