Metropolitan Fire Service ‘Making South Australia Safer’ ANNUAL REPORT 2008 - 09 SOUTH AUSTRALIAN METROPOLITAN FIRE SERVICE Annual Report 2008/09 Page 1 of 104 Front Cover photo: Proper Bay Fire SOUTH AUSTRALIAN METROPOLITAN FIRE SERVICE Annual Report 2008/09 Page 2 of 104 Contents LETTER TO THE COMMISSION ................................................................................................... 5 LETTER TO THE MINISTER......................................................................................................... 6 FROM THE CHIEF OFFICER ................................................................................................. 7 MFS AND THE SOUTH AUSTRALIAN COMMUNITY ......................................................................... 8 OUR CORPORATE VALUES........................................................................................................ 9 OUR STRATEGIC DIRECTION ....................................................................................................10 OUR KEY RESULT AREAS AND GOALS ......................................................................................11 MFS STRUCTURE ....................................................................................................................12 MFS STATION LOCATIONS .......................................................................................................12 MFS STATION LOCATIONS AS OF 30 JUNE 2009 ..........................................................................13 METROPOLITAN FIRE SERVICE HIGHLIGHTS 2008 - 09 .................................................................14 Leadership Highlights ............................................................................................................................................ 15 Planning Highlights................................................................................................................................................ 15 Prevention Highlights............................................................................................................................................. 15 Preparedness Highlights ....................................................................................................................................... 15 Response Highlights.............................................................................................................................................. 16 Recovery Highlights............................................................................................................................................... 17 Governance Highlights .......................................................................................................................................... 17 LEADERSHIP ..........................................................................................................................17 Employ innovative and sector-leading initiatives ................................................................................................... 18 Develop the leadership and management skills of our personnel.......................................................................... 18 Undertake research and provide strategic policy advice and research.................................................................. 19 Employ sustainable and environmentally-friendly best practices........................................................................... 21 PLANNING ACTIVITIES .............................................................................................................22 Establish organisational priorities and strategies................................................................................................... 22 Develop required plans.......................................................................................................................................... 23 Consolidate our services ....................................................................................................................................... 23 Identify and acquire sustainable resources ........................................................................................................... 23 PREVENTION ACTIVITIES .........................................................................................................24 Community Safety Department Highlights............................................................................................................. 26 Identify fire related risks to the community through investigation and inspection processes. ................................ 28 Ensure South Australian buildings are safe places to live and work...................................................................... 31 Foster behaviours that increase community preparedness ................................................................................... 33 PREPAREDNESS ACTIVITIES ....................................................................................................36 MFS LEARNING AND DEVELOPMENT .........................................................................................36 Establish and maintain effective career development and management systems................................................. 37 Define incident management, emergency operations and required skill sets ........................................................ 40 MFS INFRASTRUCTURE AND LOGISTICS ....................................................................................41 Logistics Services.................................................................................................................................................. 41 Ensure the procurement and maintenance of required fleet capability.................................................................. 41 Ensure that MFS buildings are effectively maintained........................................................................................... 42 RESPONSE ACTIVITIES ............................................................................................................43 Ensure the appropriate response is committed to all incidents.............................................................................. 43 Significant fires ...................................................................................................................................................... 44 Prevention and Preparedness activities............................................................................................................ 45 Ensure response is provided within appropriate timeframes ................................................................................. 45 SOUTH AUSTRALIAN METROPOLITAN FIRE SERVICE Annual Report 2008/09 Page 3 of 104 Contribute to the development of enhanced State emergency management systems.......................................... 45 URBAN SEARCH AND RESCUE (USAR) ........................................................................................................... 47 RECOVERY ACTIVITIES ............................................................................................................48 Provide a recovery function that reduces the commercial, economic and social impacts of emergencies ............ 48 Provide effective recovery support and development to emergency service personnel ........................................ 49 Provide Australian Professional Firefighter Charity Foundation (APFF)................................................................ 49 MFS REGIONAL OPERATIONS...................................................................................................50 Regional Operations Achievements 2007-08 ........................................................................................................ 50 GOVERNANCE ACTIVITIES .......................................................................................................54 Develop and implement clear and consistent strategic policy ............................................................................... 54 Ensure effective management of human resources .............................................................................................. 55 Ensure effective management of financial resources ............................................................................................ 55 Ensure effective management of assets................................................................................................................ 56 Ensure effective management of risk .................................................................................................................... 57 Ensure effective management of business support services................................................................................. 58 Provide clear reporting .......................................................................................................................................... 58 Promote our services............................................................................................................................................. 59 APPENDIX 1: HUMAN RESOURCES INFORMATION .......................................................................60 APPENDIX 2: OCCUPATIONAL HEALTH, WELFARE AND SAFETY STATISTICS .................................63 APPENDIX 3: SUSTAINABLE OPERATIONS .................................................................................65 APPENDIX 4: