Joint UKCeB/MOD Support Chain Seminar Integrated Support Planning: The importance of maintenance as the key cost driver 16 October 2014 BAWA Bristol Joint UKCeB/MOD Support Chain Seminar 2014 Welcome back to BAWA Bristol and the Support Chain Seminar 2014. Maintenance – scheduled and unscheduled – drives the great majority of support requirements and is thus the key determinant in support costs, which are in turn the single largest component of Defence costs. If we can master the maintenance drivers then we will be mastering the key cost driver in Defence. The discipline begins with designing equipment that is reliable from the outset, as well as supportable through life, minimizing and easing the maintenance that is necessary to operate the equipment. Thereafter, optimizing the maintenance and planning effectively to achieve it will ensure the minimization of costs across the support spectrum: fleet size, manpower requirements, facilities, publications, ongoing technical support, and materiel. Excessive inventory – a contemporary Defence imperative – is a symptom of failing to master effective maintenance planning to drive the rest of the support solution. Successful maintenance engineering ensures predictable inventory demand, through sound understanding and assessment and planning and forecasting. Recent efforts to reduce inventory through positive action to restrict procurement has had significant success. However, for sustainable improvement, a truly integrated approach to logistic support is required. Key to this is maintenance planning. The Seminar is aimed at leaders and senior managers and influencers responsible for delivering successful support through the strategic and operational planning phases of equipment and support programmes and projects in the Front Line, DE&S and Industry. Nevertheless, and to ensure both a rich discussion and mutual benefit, support professionals at all levels are most welcome to contribute to debate as well as to learn from experience. In the seminar we will be exploring how maintenance regimes can be designed and implemented successfully, using modelling to provide service levels that meet or exceed customers’ expectation, while minimizing the cost of providing the service by procuring only that which is needed and consuming what is bought. We will hear about the progress that is being made on the journey to achieving the vision of providing more effective, agile and affordable support to the UK front line forces. An Industry perspective will be provided by BAE Systems Land and Lockheed Martin UK. We will hear about the issues facing maintainers in Front Line Commands and the work being done to improve coherence within on the Defence Support Network. SCS14 Schedule Timing Presentation Title Speaker 08.30-09.00 Registration and Refreshments 09.00-09.05 Welcome and Introduction Steve Shepherd, Executive Director UKCeB 09.05-09.25 MOD Keynote - TBC Andrew Cannon Brookes, Dir Inventory Management Ministry of Defence 09.25-09.45 Industry Keynote - TBC Mark Kronenberg, Vice President Business Development Boeing Defence UK 09.45-10.15 Defence Support Chain Management Gp Capt Malcolm French, Head of Support Chain Engagement - The Campaign Plan Ministry of Defence 10.15-10.45 Costing for Availability Dr Linda Newnes, Head of Costing Research University of Bath 10.45-11.15 Refreshments 11.15-11.45 Innovative approaches to improving Dr John Erkoyuncu Maintenance Cranfield University 11.45- 12.15 Maintaining the Fleet on Operations Col Martin Court, Chief Engineer Land Equipment Ministry of Defence 12.15-12.45 ASD S4000P International Specification for Stefan Schiele, Engineer Aerospace Technologies developing and continuously improving Airbus Defence and Space preventive maintenance 12.45-13.05 Q & A Panel Steve Shepherd, Executive Director UKCeB 13.05-14.10 Lunch 14.10-14.15 Welcome Back 14.15-14.45 Integrated Support Planning: – The Keith Alderton, Head of Support Engineering at Combat importance of maintenance as the key cost Vehicles UK (BAES) driver – Maintenance Engineering - How BAE Systems Hard Can It Be? 14.45-15.15 LMUK Modelling support solutions Mike Wilmott, Lockheed Martin UK Integrated Systems 15.15-15.35 ‘Starving the supply chain' -how to address Air Cdre Keith Bethell, FAST Air Support support solution costs through engineering Ministry of Defence design and maintenance action in Availability Contracting Session Outline: Fast Air Support Team strategies 15.35-15.50 Q & A Panel Brig Mark Dunn, Head of Support Chain Engagement Ministry of Defence Post event feedback questionnaire This year we have chosen to use an online survey to hear your views and opinions on this seminar. The link is below, it will take just a few minutes, thank you. The link will also be emailed when the permitted presentations are uploaded to the UKCeB web site. https://www.surveymonkey.com/s/RXDF6SZ Speaker Profiles Andrew Cannon Brookes Director Inventory Management, Ministry of Defence Before joining DE&S, Andrew Cannon-Brookes was a leader in IBM’s BPO and consulting businesses with a particular focus on supply chain management. He has experience serving a wide range of clients in industries as diverse as manufacturing, telecommunications, financial services, natural resources, retail and distribution. Andrew has over 15 years of experience in managing manufacturing, logistics and purchasing organizations in Europe, the US and Asia Pacific, and is a former member of the editorial board of Purchasing Magazine. After managing a number of high technology manufacturing businesses in the UK and Mainland China, Andrew joined IBM Singapore in Strategic Sourcing, and then spent two years as the General Manager of IBM’s China Procurement Center in Shenzhen. He subsequently became the Global OEM ThinkPad™ Systems Procurement Manager in Raleigh, North Carolina where he managed total cost of ownership of the brand’s outsourced supply chain and warranty support operations. On returning to Asia Pacific, Andrew became a Partner with IBM Business Consulting Services where he was involved in the sale of IBM’s PC business to Lenovo, and became the leader of the regional Supply Chain Services business supporting manufacturers from Europe and the US as they expanded into Asia. Prior to his current role, Andrew was the head of IBM’s global supply chain services business, leading a team of over 2000 professionals delivering value in Product and Software Development, Logistics, Planning, Inventory Control and Procurement functions for clients. Andrew graduated with a Bachelor of Engineering Science degree and holds a Masters in Manufacturing Engineering from Cambridge University in the United Kingdom, where he currently lives with his wife and three teenage children. He enjoys a number of outdoor pursuits including fell-walking, sailing and skiing Mark Kronenberg Vice President, Business Development, United Kingdom Mark Kronenberg is vice president, Business Development for Boeing Defense, Space & Security (BDS) United Kingdom. Kronenberg is responsible for leading defence marketing, sales and strategy development initiatives in the UK. Kronenberg reports to Chris Raymond, BDS vice president of Business Development and David Pitchforth, managing director for Boeing Defence United Kingdom. Prior to this assignment, Kronenberg led the international business development organization which was responsible for BDS' international marketing and sales efforts. Under Kronenberg's leadership, the share of BDS revenues generated from international sales grew from 7 percent to nearly 25 percent within six years. Before leading the international business development team, Kronenberg was responsible for the marketing and sales efforts in the Asia-Pacific region, the fastest growing international market for BDS products and systems. Kronenberg began his career at McDonnell Douglas in April 1988 and worked in the Legislative Liaison office until 1993. His areas of responsibility included foreign military sales and international trade. From that assignment, he moved to McDonnell Douglas International Operations and was responsible for government relations activities with a focus on Asia. In 1998, he was named deputy to the vice president for International Operations and managed government relations activities in support of commercial and military programs in the Washington, D.C. office. Prior to joining McDonnell Douglas, Kronenberg served as legislative director to U.S. Rep. Beverly Byron (D-Md.) from 1983 to 1988, and as a legislative assistant to U.S. Rep. Earl Hutto (D-Fla.) from 1980 to 1983. Kronenberg is a member of the Board of Trustees of the Foreign Policy Research Institute, a nonprofit organization that focuses on bringing scholarship to bear on policy development in support of U.S. national interests. He is also on the Advisory Board of the Washington, D.C., chapter of New Leaders for New Schools, a national organization that focuses on ensuring high academic achievement for every student by attracting and preparing outstanding leaders and supporting the performance of the urban schools they lead. Kronenberg graduated from Temple University in Philadelphia in 1978 with a bachelor's degree and earned a master's in public administra- tion from American University in Washington, D.C., in 1980. Brigadier Mark Dunn will be chairing the discussion panel and Ruth Warner of LSA and Leyton Lark from UKCeB will be your MC’s. Speaker Profiles Gp Capt Malcolm French Head of Support Chain Engagement, Ministry of Defence Group Captain