WEAVING GREAT TECHNOLOGY INTO OPERATIONS ON A TIGHT BUDGET OUTLINE Tuesday, August 24, 2010, 9:00 AM - 10:15 AM Jim Cooke & Renato Sogueco It's All About Choices Microsoft is not evil! Just another choice. Remove emotion: For or Against Microsoft Make Pragmatic Assessments of Software Needs Open Source is a Solid Choice Yes, it's mostly FREE Support is solid And then there is the Cloud! Bottom line? Change Your Perspective Willing to play with new choices. Stop Performing Break/Fix Start introducing Savings, New Ideas, Better Tools Solutions for... • Desktops • Hardware Resource Management • Server Software o Virtualization o Webserver • Broadband • Cloud • Web Tools • Other Desktop Solutions Linux Desktop Replaces Windows/Macintosh Free, easy to install Runs fast, even on old hardware (more on this later) No viruses, malware Lots of free applications Ubuntu: http://www.ubuntu.com/getubuntu/download Windows Terminal Server & Knoppix: http://www.knoppix.net Windows Workstations to Windows Terminal Server w/ Dumb Terminals 1 less tech person ($40,000 savings) Manage 2 Terminal Servers Stop managing 30 workstations Built-in remote access (travel, vacation, sick, inclement weather) Knoppix vs Windows Cyberguys: Used IBM 366 Mhz 1MB RAM Base CD ROM player... http://www.knoppix.net/ Dell Optiplex 380MT: Intel Core Duo 2GB DDR3 160GB SATA 16x DVD RW Integrated Video Intel GMA 4500 Used IBM New Dell Cost / Machine $80 $600 # of Machines 30 30 Total Cost $2,400 $18,000 Recycling can save you tens of thousands of dollars. Windows EeePC (Netbooks) as Workstation and Laptop • $80 Knoppix workstations not good enough? • Need sound and video? • Users require more flexibility? Try $300 Netbooks & Eliminate your Laptop pool Make machines uniform/generic (not user specific) Let users know you will swap out their machines Use System Restore (Go to Control Panel; Performance and Maintenance) Cheap Flexible - light, wifi - connect to regular keyboard, mouse & monitor. No computer at their feet! More Desktop Solutions OpenOffice Free, easy to install Consolidates incompatible MS Office versions Runs on all platforms - Windows, Mac and Linux http://www.openoffice.org/ Spybot/Microsoft Defender http://www.safer-networking.org Filezilla - FTP solution (Mac, Linux & PC) http://filezilla-project.org/ VLC Player (Mac, Linux & PC) http://www.videolan.org/vlc/ Savings with Desktop Software Alternatives (10 Users) Ubuntu/Knoppix OS Windows 7 Pro OEM 10 User Licenses $0 $1399.90 (139.99x10) OpenOffice MS Office 2007 $0 $3299.50 (329.95x10) AVG Free Antivirus Norton/McAfee $0 $490 a year x 10 years = $4900 VLC DVD Player Easy DVD Player $0 $29.99 Idea Saves $4600+ of Money, consolidates all versions of desktop and office productive software across all platforms. Hardware Resource Management Refurbish Hardware Blow out dust, max out system memory, replace hard drive and power supply Update Bios, install Linux! Buy new, but consider Whitebox Why brand isn't so important - components are the same! Absolute choice in hardware components Certified for most software installs Saves about 20-30 percent http://www.serversdirect.com http://www.supermicro.com Whitebox vs Brand Whitebox: http://www.serversdirect.com/config.asp?config_id=SDR-S2319-T03 HP GL360 G6: http://h10010.www1.hp.com/wwpc/us/en/sm/WF06b/ 15351-15351-3328412-241644-241475-3884319-3912441-3912442.html SuperMicro Whitebox HP GL360 G6 (2) Intel® Xeon® E5540 8 Gigabyte RAM Dual Gigabit LAN Dual Power Supply No Hard Drives No Operating System $3439.61 $4219.00 Refurbished Server HP GL360 G6 New Power Supplies $380 N/A 8 Gigabytes RAM $250 N/A $630 $4219.00 Refurbishing can potentially save you tens of thousands of dollars. Server Software Solutions Why Linux Server? Free, reliable, runs FASTER even on older hardware Less vulnerable from viruses or spyware Less reboots Debian: http://www.debian.org/ CentOS: http://centos.org/ Ubuntu Server: http://www.ubuntu.com Mail Server on Linux Postfix: http://www.postfix.org Dovecot: http://www.dovecot.org Spam Assassin: http://spamassassin.apache.org/ ClamAV: http://www.clamav.net Server Software Solutions Firewall: IPCop http://www.ipcop.org/ Digital content resource server: http://www.resourcespace.org/ NAS - OpenFiler: http://www.openfiler.com/ ASSP SMTP Proxy filter: http://assp.sourceforge.net/ Web Content Filter: http://www.urlfilter.net/ Webmin: http://www.webmin.com/ Nagios: http://www.nagios.org/ Apache Web Server: http://www.apache.org (more later) Foswiki: http://www.foswiki.org How-tos for most of these software installs: http://www.joealdeguer.com Check the HANDOUT for exact URLs for each installation Web Server Solutions Linux, Apache, MySQL, PHP (LAMP) Linux Apache Web server: http://apache.org/ MySQL: http://www.mysql.com/ PHP: http://php.net/ Open Source Content Management Systems - Joomla/Drupal Free, Feature rich, expandable with add ons Templates reduce design costs Large and active support communities Joomla: http://www.joomla.org/ Drupal: http://drupal.org/ Open Source/Microsoft Comparison Pricing sourced at http://www.newegg.com, http://www.microsoft.com Open Source Microsoft/Vendor Operating System $0 Linux $1000 - Windows 2008 Standard $2500 Windows 2008 Ent. Mail Server $0 Postfix $1500 Exchange 2007 Nagios (IT Monitoring) $0 Nagios $1000-1500 per month Firewall $0 IPCop $3000-12,000 Sonicwall et al. Open Source can save you tens of thousands of dollars. Virtualization Server consolidation Less machines, less power, easier manageability Low cost of entry Free VMWare server installs on Windows Server versions Free ESXi 3/4 runs on most older servers Production is possible on VMWare free products! Can pay for support, Upgrade anytime Alternative software can replace VMWare products Trilead Backup Software ($690) VMWare Player (PC)/Fusion (Mac) $70 http://www.vmware.com Cheaper Broadband Applicable for offices with only T1s as an option Upgrade consumer grade lines DC Metro: Cox, Verizon, Comcast as options Employee homes - Free Internet exchanged for Power used Static IPs available for production tasks: FTP, Web servers Broadband Continued... Comcast Business (quoted 2/8/2010)... • Premier for $99.95/mo. o Download speeds of 22 Mbs o Upload speeds of 5 Mbs • Deluxe for $189.95/mo. o Download speeds of 50 Mbs o Upload speeds of 10 Mbs Our Current Solution: 3 T-1's for $900/mo. • Download speeds of 4.5 Mbs • Upload speeds of 4.5 Mbs Sharing and Collaborating Google Apps Wiki Single Database • CRM • Operations, Billing & AR • Accounting - all functions o Really thinking out of the box o Accounting Software used to be some of the first common, structured databases o Note: SophisticatedThey come with tons of features . 80% you do not need Email: Google Apps vs. MS Exchange 2007 (10 Users) Source: http://www.google.com/apps/intl/en/business/messaging_value.html (Assumes IT Mgrs time = $70/hr) Google Premier Edition MS Exchange 2007 Servers: 2 @ $5,000 $0 $10,000 Licensing $0 $3,193 Configuration Labor $1,354 $2,620 Upfront Costs: $1,354 $15,813 Google Licenses $500 $0 Maintenance $0 $2,298 Administration $2,842 $32,265 Annual Cost: $3,342 $34,563 3 Yr Cost w/Upfront: $11,380 $119,505 Idea Saves $100,000+ of Money and Time Resources On money alone, run Google for 25 yrs @ $500/yr for $12,500. Still cheaper than the one time hard cost of MS Exchange! Sample Web Tools www.dimdim.com – a conference tool www.yousendit.com – send large files over the Internet www.logmein.com – control PCs remotely www.gotomypc.com – also a remote PC program www.alltop.com – track topics of interest www.cafepress.com – logo wear, event souvenirs www.camtasia.com – training videos www.meetingwizard.com – meeting scheduling www.jott.com – reminders to yourself to others www.mozy.com – backup service docs.google.com – document collaboration www.tinyurl.com – avoided long URLs www.commoncraft.com – explains complex technology www.efax.com – free faxing. Stop Performing Break/Fix Start introducing Savings, New Ideas, Better Tools Start small Successful projects frees more time, gain more confidence More time leads to more successful projects and more time Play with new technologies Successfully Implementing New Ideas • See The Big Picture o Largest cost is usually People/Time/Payroll o Technology saves people time and money o Technology can enhance OR replace workers • Experiment Constantly o Find test subjects o Users with needs can be great test subjects . They are motivated for success . They become implementation evangelists • Be Willing to Fail Often • Get Executive Sponsorship for organization-wide adaptation • ZAP! Obsolete Technologies and Related Processes (However, old equipment can be gold!) .