Roborock Robot Vacuum Cleaner S5 Max User Manual Read this user manual carefully before using this product and store it properly for future reference. • Safety Information 1 • Table of Faults 5 • Welcome 6 • Product Introduction 7 • Installation 12 • Instructions for Use 18 • Routine Maintenance 21 • Environmental protection description 26 • Basic Parameters 27 • Troubleshooting 28 • FAQs 30 • EU Declaration of Conformity 31 • WEEE Information 35 • Warranty Information 36 Safety Information Restrictions • This product is designed for indoor floor cleaning only, do not use it outdoors (such as on an open-ended terrace), on any surface other than the ground (such as a sofa), or in any commercial or industrial environment. • Do not use this product on elevated surfaces without barriers such as the floor of a loft, an open-ended terrace, or on top of furniture. • Do not use the product when the ambient temperature is higher than 104°F (40°C), lower than 39°F (4°C), or if there are liquids or tacky substances on the floor. • Before using the product, move wires off the ground or place them to the side to prevent them being pulled on by the cleaner. • To prevent blocking the product and to avoid damage to valuables, remove lighweight items (such as plastic bags) and fragile objects (such as vases) from the floor before cleaning. • Children should be supervised to ensure that they do not play with the appliance. • This product is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the product by a person responsible for their safety (CB). • This product can be used by children aged from 8 years and above and persons 1 Safety Information with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the product in a safe way and understand the hazards involved. Children shall not play with the product. Cleaning and user maintenance shall not be made by children without supervision (EU). • Keep the main brush cleaning tools out of reach of children. • Do not place any object (including children and pets) on the product, whether it is in operation or not. • Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts. • Do not use the product on burning objects (such as cigarette butts). • Do not use the product on high pile carpets (product effectiveness may also be reduced on dark carpets). • Do not use the product to clean hard or sharp objects (such as decoration wastes, glass and nails). • Do not carry the product using the laser scanner cap, main unit cover, or collision buffer. • The product must be switched off and the plug must be removed from socket-outlet before cleaning or maintaining the product. 2 Safety Information • Do not use wet cloth or liquids for cleaning the product. • Do not use the mopping module on carpets. • Use the product according to the manual. Any loss or damage caused from improper use will be borne by the user. • This product contains batteries that are only replaceable by skilled persons. Battery and Charging WARNING • Do not charge non-rechargeable batteries. • For the purposes of recharging the battery, only use the detachable supply unit roborock CDZ11RR or CDZ12RR provided with this product. • Do not dismantle, repair or modify the battery or charging dock. • Keep the charging dock away from heat (such as heating vents). • The battery must be removed from the appliance before it is scrapped. • The product must be disconnected from the supply mains when removing the battery. • The battery must be disposed of safely. Do not discard waste batteries. Leave them with a professional recycling organization. • Do not wipe or clean the charger prongs with wet cloth or wet hands. 3 Safety Information • If the power cord is damaged, stop using it immediately. It must be replaced by the manufacturer, its service agent, or similarly qualified persons to avoid a hazard. • Make sure the product is powered off before shipment. • Use of the original packaging is advised. • If to be left unused for a long period of time, fully charge the product and switch it off before storing it in a cool, dry place. • Charge it at least every three months to avoid over discharging the battery. • To satisfy RF exposure requirements, a separation distance of 20 cm or more should be maintained between this device and persons during device operation. • To ensure compliance, operations at closer than this distance is not recommended. • The antenna used for this transmitter must not be co-located in conjunction with any other antenna or transmitter. 4 Table of Faults Table of Faults Item Fault Functions do not work. Main Unit Does not power on. Main brush, side brush, fan or main wheel issue. Charging dock Main unit does not charge. Power cable Charging dock has no power. 5 Welcome Thank you for choosing a Roborock Robot Vacuum Cleaner. Treat yourself to crisp, just-mopped floors every day with S5 Max. Engineered for a seamless automated mopping, it has a super-sized water tank, precision water control, virtual no-mop zones, and more. Combined with precision laser mapping, advanced navigation, and intense vacuum suction, it makes spotless floors easier than ever. All you need to do is set it and get on with living. Roborock is committed to putting advanced technologies to work for you, so that you can waste less time on chores and do more of the things you love. 6 Product introduction Robot On/Off • Press to start cleaning • Press and hold to power on or off Power indicator • White: Battery level 20% • Red: Battery level < 20% • Flashing: Charging or starting up • Flashing red: Error Dock/Spot Clean • Press to return to the dock • Press and hold to spot clean Note: Press any button to pause cleaning, returning to dock, or spot cleaning. Cover latch 7 Product introduction Parts list 8 Product introduction Dustbin Robot Dustbin cover Dustbin latch WiFi indicator light • Off: WiFi disabled • Slow flashing: Waiting for connection Air filter • Fast flashing: Connecting • Steady: WiFi connected System reset Air vent Water tank latch Speaker 9 Product introduction Machine and sensors Wall sensor Recharge sensor Cliff sensor Omnidirec- tional wheel Bumper Charging Laser contact distance sensor Side brush Main wheels Main brush cover latch Main brush 10 Product introduction Mopping module Mop cloth att- achment slot Water tank stopper Mop cloth bracket Water filter Mop cloth bracket clip Water tank Mop cloth Water tank latch Attaching area Charging dock Charging dock power indicator Signal transmitting area Power socket Charging points Charging points 11 Installation Using the robot 1. Place the charging dock against the wall on a flat surface 2. Secure the charging dock with the adhesive tape. and plug it into the mains power. Wipe the floor of the area where the charging dock will be placed with a dry cloth, then stick the enclosed double-sided tape to the floor. Place the dock onto the double-sided tape to secure it in place. Double-sided tape More than 0.5m (1.6ft) More than 0.5m (1.6ft) More than 1.5m (5ft) Note: • The charging dock should have more than 0.5m (1.6ft) of clearance on each Note side, and more than 1.5m (5ft) in the front. • Use of the double-sided tape to secure the charging dock is optional. • If the power cable is vertical to the ground, it may be caught by the • When necessary, remove the double-sided adhesive tape slowly to reduce machine, causing the charging dock to be disconnected. residue glue. • The charging dock indicator is on when the charging dock is electrified, and off when the robot is charging. 12 Installation Using the robot 3. Secure the moisture-proof mat. 4. Power on and charge. After securing the charging dock, wipe the area where the Press and hold the button to turn on the robot. When moisture-proof mat will be placed with a dry cloth as the power indicator lights up, place the robot onto the shown. Stick the double-sided tape first to the charging dock to begin charging. The robot uses a moisture-proof mat then in position on the floor. high-performance lithium-ion rechargeable battery. To maintain peak battery performance, always keep the robot charged. Note: Always place the moisture-proof mat on a wooden floor The color of the power indicator indicates the battery level. • White: 20% • Red: < 20% Note: The robot will not turn on when the battery is low. Place the robot directly onto the charging dock to begin charging. 13 Installation Add device Connect to the app Open the app and click "+" in the top right corner, then 5.Connect to the app.(recommended) follow the instructions in-app. Once your robot has been Download the Roborock app or Xiaomi home app added, it will be found in a list on the homepage. a. Search "Roborock" in the App Store or Google Play, Or Note: • Due to ongoing app development, the actual process may differ slightly scan the QR code below, then download and install the app. from the above description. Always follow the instructions given in the app. • Only 2.4GHz WiFi is supported. b. Search "Xiaomi home" in the App Store or Google Play, Or WiFi indicator light scan the QR code below, then download and install the app. • Off: WiFi disabled • Slow flashing: Waiting for connection Reset WiFi • Fast flashing: Connecting a.