International welcome guide 2017/2018 Website: ljmu.ac.uk/international Student Administration Centres: Aldham Robarts Library: 0151 231 3333 Avril Robarts Library: 0151 231 5805 IM Marsh Library: 0151 231 5432 ljmu.ac.uk ljmu.ac.uk Welcome to Liverpool John Moores University (LJMU). We are a University where diversity is valued, endeavour is supported and achievement is celebrated. Throughout your degree, you will receive every encouragement to fulfil your potential while you are a student. If you have any queries about studying at the University or living in Liverpool, please don’t hesitate to speak to a member of staff either in your academic team, in the Student Administration Centres in the Libraries or in the Student Advice and Wellbeing Team. Welcome guide for International Students 2017/2018 1 2 KEY UNIVERSITY CONTACT NUMBERS Switchboard: 0151 231 2121 Student Opportunities Team: 0151 231 3714 CONTENTS or email [email protected] First Aid/Emergencies: 0151 231 2222 Student Administration Centres: Page 3 - 8 Settling into university life International student enquiries: 0151 231 3673 or email [email protected] n Aldham Robarts Library: 0151 231 3333/4 or email [email protected] Page 9 - 10 Registering with the police Student Engagement Team: email [email protected] n Avril Robarts Library: 0151 231 5805/6 Page 11 - 12 Sport and leisure or email [email protected] Student Advice: 0151 231 3153/3154 Page 13 - 14 Student life or email [email protected] n IM Marsh Library: 0151 231 5432 or email [email protected] Page 15 - 24 Living in Liverpool Study Support: 0151 231 3048 or email [email protected] Accommodation: 0151 231 4166 or visit ljmu.ac.uk/accommodation Page 25 - 28 Public transport and travelling around the UK and Europe Counselling: 0151 231 3110 or email [email protected] Computing Helpline: 0151 231 3179 Page 29 - 32 Currency matters and student funding Disability Team: 0151 231 3164/3165 World of Work Careers Centre: 0151 231 8099 Page 33 - 36 Working in Liverpool and the UK or email [email protected] Library Helpline and off campus support: Student Wellbeing and Mental Health: 0151 231 3179 Page 37 - 38 Healthcare 0151 231 3579/07929 999366 Liverpool Students’ Union: 0151 231 4900 or email [email protected] Page 39 - 44 Immigration and visas or visit liverpoolsu.com Support for care leavers, estranged students or Page 46 - 48 Useful contact numbers young adult carers: 0151 231 8098 or email [email protected] International welcome guide International welcome guide 3 4 Study support The University runs workshops on essay writing SETTLING INTO skills, critical thinking, exam technique, IT skills and much more. These free workshops are held throughout the academic year, and are available to all students. For more information, go to: UNIVERSITY LIFE ljmu.ac.uk/studysupport Now that you have completed your All sessions are informal, and will give you the opportunity to ask questions relevant to helping you become a more enrolment at LJMU you can settle down confident and effective learner. to enjoying everything that Liverpool and For further information: the University has to offer. However, it is Call: 0151 231 3048 important to remember that your status Email: [email protected] as an enrolled student at the University is dependent on you attending timetabled activities and completing all your assessments. Student support services Maths Resource and Improving your English Our International Student Advisers are dedicated Once you are enrolled at the University you can to helping you settle into life in Liverpool and the Support Centre (MRSC) attend English language courses to help you with your University. They are experienced in dealing with the LJMU’s Maths Resource and Support Centre (MRSC) academic writing and communications skills. These kinds of issues that international students may face runs workshops and support sessions for students free workshops run throughout the academic year. when moving to a new country, such as visa renewal, To contact an Adviser: who need extra help with maths and statistics. The accommodation, financial issues and the challenges Centre operates a drop-in system and also one-to- For details, go to: ljmu.ac.uk/studysupport that can arise when you are settling into a new home. Call: 0151 231 3673 one appointments. For further details please email: Email: [email protected] [email protected] International welcome guide International welcome guide 5 6 Counselling service Support for students with disabilities LJMU’s free counselling service For further details on the range of support available to international is open to all students and is students with disabilities, please contact the Disability Team: designed to help you through any personal difficulties you n Call: 0151 231 3164/3165 may be experiencing and also n Email: [email protected] manage the demands and If you become ill or have a temporary disability while studying in the UK, emergency funding may be available in certain circumstances. pressures of academic life. Contact the Disability Team for details. Support for international The counselling service is open between 9am and 5pm, Monday to Friday throughout the year and offers students with families both group workshops as well as individual counselling sessions. If you are planning to bring your dependants to the UK, please contact In addition to appointments, LJMU also runs LJMU’s International Student Advisers for advice and guidance: a ‘drop in’ service from 2pm to 3pm, Monday to Friday during Semesters. n Call: 0151 231 3673 n Email: [email protected] The University’s counselling service subscribes to the British Association for Counselling and Psychotherapy (BACP) Codes and LJMU is an Organisational Member LJMU’s counselling service is based in the Aquinas of the BACP. Building, adjacent to the Aldham Robarts Library. To contact the counselling team: Call: 0151 231 3110 Email: [email protected] International welcome guide International welcome guide 7 8 SPIRITUAL SUPPORT ATTENDANCE MONITORING AT LJMU’s Spiritual Support Team THE UNIVERSITY offers confidential, non-judgmental For more information, go to: LJMU is required by UK Visas and Immigration (UKVI) to monitor the pastoral care and support to attendance of all Tier 4 international students studying at the University. ljmu.ac.uk/spirituality students and staff of all beliefs and As a Tier 4 international student you will be required to confirm your backgrounds. or email: [email protected] attendance at the University via monitoring exercises that take place throughout the academic year. Multi-faith and Muslim prayer rooms These include: LJMU has a responsibility to report The University has facilities for quiet meditation, prayer and n Enrolment: You must complete the enrolment to UK Visas and Immigration any contemplation in each of its three campuses: City, Mount process at the start of each academic year. student who: Pleasant and IM Marsh. The deadline for completion is within 10 days n Fails to enrol or complete their attendance For more information, please contact the of the start date for your programme. confirmation. The quiet spaces in Mount Pleasant, the Henry Cotton Student Advice Team: Building and IM Marsh are designed to be multi-faith. n Face-to-face verification: You will be asked n Withdraws from their programme of study. Henry Cotton also offers an additional room for Call: 0151 231 3109 to attend your Faculty in person at appointed times n Has any significant changes to their circumstances. Muslim prayers. Email: [email protected] (pre-Christmas break and pre-Spring break) to confirm that you are actively continuing on your programme and to verify that the term-time address you have given the University is still correct. You will have to sign a pre-printed form, which will include your course details, your student card photograph and your term-time address. To read the International Students n Census points: Each month, your engagement Attendance Policy log on to: with scheduled teaching and learning activities will www2.ljmu.ac.uk/ be monitored through your attendance at lectures, submission of work, assessments, etc. student-administration/ If you are absent for more than a and click on the Attendance Policy link. week you must notify your tutors. International welcome guide International welcome guide 9 10 REGISTERING WITH THE POLICE Some international students who are here for six months or more are required to register with Merseyside Police upon their arrival in the UK. Please note: What happens after registration? this depends on your nationality. You will see on your temporary Bio-metric Information Document (BID) if you need to register. If you do, it should state The Police will give you your ‘Police Registration If you have any queries about Police Registration, call Certificate’. Keep this safe and use it when you 0151 777 5407. Please note: you will not be able to ‘POL REGISTRATION’. You are usually given seven days to register. re-enter the UK or apply to renew your student visa. make an appointment over the telephone. If you are asked to produce it, you have 48 hours to You will need to produce: do so. Changes in circumstances could include: n your passport n two passport-sized photos n your LJMU Confirmation of Acceptance of Studies (CAS) n details of where you are living in Liverpool (full address) n the complete registration fee. You should have Reporting a change in circumstance after n Any new visa or extensions of stay granted by the received this information at enrolment, but if you are unsure, please contact the International Student Advisors: you have completed your police registration Home Office. During your studies at LJMU and while you are n Change of address.