EE PRICE GUIDE FOR LARGE BUSINESS Our home for Service Plans designed for businesses with over 50 employees Table of contents Part 1 – Voice Service Plans 5 Part 4 – Voice Service Plan Add-Ons 20 Core Business Plan 5 Unlimited Calls & Texts to EE, Orange & T-Mobile 20 4GEE, Unlimited Calls & Texts 5 Calls to EE and Orange bundle 20 Your Plan 6 Calls to landlines 20 Your Plan 2016 8 Text Messaging Bundles 20 Pricing will be as set out in your Agreement 8 Photo Messaging Bundles 21 Your Plan 2016 8 Miscellaneous 21 Corporate Flat Rate Talkplan 10 Orange Business Text Messaging 22 Flexible Workforce 11 EE Pocket Landline 22 PBX to EE 11 Visual Voicemail 25 This talkplan applies to any call which originates from the desk phones and Part 5 – Data Service Plan Add-Ons 25 SoHo phones of a Customer’s Mobile Voice VPN system, and which is sent by the Customer to the EE network, prior to onward routing by EE to the Super secure 4GEE Starter 25 call’s’ destination. 11 Super secure 4GEE Enterprise 26 Part 2 – Data Service Plans 13 Super secure 4GEE Enterprise Plus 27 Mobile Broadband 13 Installation and Professional Services Charges 27 Shared Data Bundles For Shared Talk & Text Plans 28 Part 3 – Standard Business Charges 15 BlackBerry® for Business 30 Standard Business Charges (UK) 15 Orange Maps Professional 32 Standard Business Charges (International) 18 Part 6 – International Service Plan Add-Ons 33 Additional Charges 19 Pay When Roaming 33 B2BLegal1205 EE Price Guide for Large Business EXT Document © EE Limited 2017 V4.7 05.01.2017 2 Your Traveller 34 Corporate Landline 53 Travel Allowance Bundles 35 Corporate Broadband & Corporate Fibre 58 Business Data Traveller 36 Corporate Landline & Corporate Broadband Solution Terms 59 International Cash Bundles 37 Part 10 – Business Transformations 65 World Calling and Data from Abroad (roaming) Bundles 38 Rapid Site 65 Calling Abroad from the UK (IDD) – Cash Bundles 39 Connected Vehicle 66 Europe Traveller 39 Part 11 – Terms and Conditions 67 Orange Business World Traveller 40 Business Class Service for Large Business 67 Ireland Discount 40 Service Add-Ons 67 Flexible Daily Data Bundles 41 Tailored End to End 68 Travel Data Bundles 41 Tailored Set Up 68 Corporate Traveller 42 Premium Service Delivery 68 Corporate Data Traveller 44 Damage and Full Cover for Large Business 71 Part 7 – In-Building Coverage Solutions 46 Fault Cover for Large Business 71 Signal Booster 46 Allowances and Fair Usage 72 Signal Box 46 General Terms and Conditions 74 Office Signal Box 46 BlackBerry® for Business Terms and Conditions 77 Bespoke In-Building Coverage Solutions 48 Fault Cover for EE Large Business 81 M2M Lite 49 Changes Annex 85 M2M Enterprise 51 M2M Enterprise Roaming Zones 52 International Calling Zone 52 Included Destinations 52 Part 9 – Fixed Line Services 53 B2BLegal1205 EE Price Guide for Large Business EXT Document © EE Limited 2017 V4.7 05.01.2017 3 This Price Guide and the terms and conditions in here will apply to Customers who have signed up to any of the included Service Plans or Service Plan Add-Ons or purchased any of the products set out below directly from EE, or through one of our indirect partners (only a limited selection of Service Plans and Service Plan Add-Ons are available from our indirect partners). Any applicable Solution Terms set out below will take precedence over the other terms of this Price Guide in accordance with clause 1.1 of the General Terms and Conditions for Business Customers. The information in here was correct at the time of publication. We will keep it up to date and will notify you of any changes where the terms of our agreement with you would require us to do so. Don’t forget that if you do have any questions you can call us on 158 from an EE mobile or 07973 100 158 from any other phone. Please see Part 10 (Terms and Conditions) for general rules applicable to all Service Plans and Service Plan Add-Ons and details of the allowances and fair usage policies which apply. All unlimited offers are subject to a fair usage policy. EE is a brand of EE Limited, with registered offices at Trident Place, Mosquito Way, Hatfield, Hertfordshire, AL10 9BW. B2BLegal1205 EE Price Guide for Large Business EXT Document © EE Limited 2017 V4.7 05.01.2017 4 Part 1 – Voice Service Plans Out of Bundle rates for Core Business Plan Core Business Plan Flat Rate Plan Costs Per minute charges UK Landlines (regional numbers) 6p Pricing will be as set out in your Agreement. Calls to EE and Orange mobiles 4p Calls to other networks (including T-Mobile) 12p Minimum Connection Period: as stated in your Agreement with EE. Leaders Texts to UK mobiles 4p / text All other out-of-bundle usage is charged at EE’s standard rates. under this Service Plan can add up to 1500 sharers per account subject to payment of a monthly sharer fee per sharer. No minimum call charge applies. Core Business Plan minute bundles can only be attached to this 4GEE, Unlimited Calls & Texts Service Plan. Each minute bundle may be added to an account up to 10 4GEE Data Per connection per Inclusive extras times but cannot be removed or changed during the Minimum Connection Bundle month Period. Migrations to a different Service Plan or different Service Plan level, 1GB £33.50 Unlimited calls and texts to UK re-signs or upgrades are not permitted during the Minimum Connection 4GB £38.00 mobiles and landlines 8GB £42.50 Period. Includes 3000 minutes per User per month of calls between all Fault Cover for Eligible Devices sharers unless Service Plan with no calls between users is chosen. The 16GB £52.50 Business Roaming Rates 32GB £62.50 ‘calls to EE & Orange mobiles’ and ‘calls to UK landlines’ options each include 3000 minutes per User per month of relevant call types. Where the Data only option is selected, voice will be barred. Choice of voice benefit Minimum Term of 24 months, or as specified in your Agreement with EE. cannot be changed during Minimum Connection Period. Any airtime Calls and texts are from within the UK to UK mobile numbers, and to UK discounts on bundles specified in your agreement apply only to the bundles landlines starting 01/02/03 (excluding Jersey, Guernsey, and the Isle of contracted in your Agreement. Any subsequent airtime bundles (voice, data, Mann). Out-of-bundle calls will be charged at EE’s standard rates. These or SMS) added during the term of your Agreement (including bundles of the plans cannot be added to a shared talk-plan, and are for normal person to same size as those contracted) will be charged at List Price. Discounts on person use from your phone. We monitor use in accordance with our plan charges set out in your Agreement do apply to any additional General Terms and Conditions and the terms in this Price Guide. The terms connections you add. This service plan includes Answer Phone access from state that you can’t use these plans to sell access to our network to anyone within the UK and itemised billing at no additional charge. else. They are also not to be used for anything unlawful or to send nuisance communications. At the moment, we‘ll decide that you’re breaking these terms if you text or call more than 300 different numbers in a month. Remember, we’re free to decide that other types of use may also be breaking this term. If you do break this term, we’ll contact you and ask you B2BLegal1205 EE Price Guide for Large Business EXT Document © EE Limited 2017 V4.7 05.01.2017 5 to stop and if you don’t then we may disconnect your SIM card from our of Man). Out-of-bundle calls will be charged at EE’s standard rates. These network. plans are for normal person to person use from your phone. At the moment, we‘ll decide that you’re breaking these terms if you text or call more than Details and terms for these data bundles are set out in Part 5 of this Price Guide: Handset Data Bundles. 300 different numbers in a month and/or 3,000 minutes or SMS in a month. Remember, we’re free to decide that other types of use may also be breaking this term. If you do break this term, we’ll contact you and ask you Your Plan to stop, and if you don’t then we may disconnect your SIM card from our network. Pricing will be as set out in your Agreement. Any connections without the unlimited calls package will be charged at Minimum Connection Period: as stated in your Agreement with EE. Leaders standard rates. under this Service Plan can add up to 1,500 sharers per account subject to Roaming payment of a monthly fee per sharer. The Customer understands and agrees that by taking this service plan it will Migrations to a different Service Plan, re-signs or upgrades are not be opted out of the EU roaming regulations with regard to data. The permitted during the Minimum Agreement Term. Any airtime discounts on roaming option chosen (individual user or shared option) is specified in your bundles specified in your agreement apply only to the bundles contracted in agreement with EE and you may not change option during the Minimum your Agreement. Any subsequent airtime bundles (voice or data) added Agreement Term.