Your Member Benefit General tech support at no additional cost to you. Friendly Tech Helpline analysts can help you resolve problems with your computers, (866) 232-1831 tablets, printers, scanners, smartphones, and more. http://chat.TechHelpline.com The best part is that Tech Helpline is your member benefit included in your association dues. [email protected] Monday-Friday: 9AM to 8PM Saturday: 9AM to 5PM ET brought to you by SM Basic Coverage • Instruction for installing and configuring new hardware and software • Diagnosis and repair of computer hardware and software issues • Advice for purchasing hardware, software and services • Basic instruction for major software applications • Recommendations for upgrades and updates • Advice for performance optimization • Troubleshooting network issues Support Operating Systems: Software Applications: All PC compatible, Mac • Microsoft Windows 10® Email and clones such as: • Microsoft Windows 7® • MS Outlook • Acer • Microsoft Windows 8® • Webmail • Apple • Mac OS X ® (10.3 and higher) • Windows Mail • AST • ASUS Hardware: Real Estate Specific • Clones / Whitebox • Form Simplicity • Dell • Smartphones: iPhones, Android, • The Living Network • Epson Windows • Fujitsu • Tablets: iOS, Android, Windows Office/Financial • Gateway • Digital Cameras • Adaptec Toast • Hewlett Packard • CD/DVD Drives & Blu-ray • Adaptec EZCD Creator • IBM • Laptops • Adobe Acrobat • Lenovo • Monitors • Corel Offi ce Products: • Sony • Network Adaptors WordPerfect, Quattro Pro • Toshiba • PC add-on cards Presentations, Visual Intelligence • Winbook and others • PDAs • Corel Draw Firewall/Intrusion Applications: • Printers: USB, Wi-Fi • Intuit Quicken • Virus Removal • Scanners • Intuit Quickbooks • AVG AntiVirus • Sound Cards • iTunes • Lavasoft Ad-Aware • Storage Media • Microsoft® Media Player • McAfee AntiVirus • USB Devices • Microsoft® Offi ce Products: • Norton AntiVirus • Video Cards Word, Excel, PowerPoint, Access • Spyware/Adware Intrusion • Microsoft® Outlook Products Browsers/Net: (Versions 5.0 and higher) • Symantec pcAnywhere • Microsoft® Publisher • Wi-Fi Set Up • Tend Micro (Versions 2000 and higher) • ZoneAlarm and others • Internet Service Providers • Microsoft® Visio • Microsoft IE/Edge (Versions 2000 and higher) • Mozilla Firefox • Microsoft® Works • Google Chrome • Nero Burning ROM • Opera • Roxio CD-Burning Products • Safari • Winzip Applications • Networking • Work Groups • Share Files • Share Printer.