United Parcel Service United Parcel Service Ecosystem 55 Glenlake Parkway, N.E. Atlanta, GA 30328 Phone: (404) 828-6000 ups.com Outside Relationships United Parcel Service [Delaware Corporation] Outside Relationships Securities Regulators Capital Suppliers Customers Regulation and Customers Suppliers Capital Regulators Debt Structure Debt ( $26.38 B @ 2/6/2020 ) Credit Ratings: S&P (A), Moody’s (A2) Equity (as of 2/6/2020) Equity Structure NYSE Listing Rules Public Debt Financing US Notes 2021:($1.5B @ 3.125%) ($700M @ 2.05%) 2022:($1B @ 2.45%) ($600M @ 2.35%) ($1.25B @ 2.625%) 2023:($1B @ 2.5%) 2024:($500M @ 2.8%) ($400M @ 2.2%) Securities Votes Per Shares Regulators Holders 2026:($500M @ 2.4%) 2027:($1B @ 3.05%) 2029:($750M @ 3.4%)($400M @ 2.5%) 2038:($1.5B @ 6.2%) 2040:($500M @ 4.875%) 2042:($375M @ 3.625%) 2046:($500M @ 3.4%) Class A Common Stock Class B Common Stock Class A: 10 (held by Common Stock Repurchases US Securities Significant Working Capital Revolving Credit Agreements 2047: ($1.15B @ 3.75%) 2049: ($750M @ 4.25%)($700M @ 3.4%) Floating Rate Notes 2021: $350M 2022: $400M 2023: $500M 2049-67: 1.04B Authorized: 4.6 B Authorized: 5.6 B employees, retirees & founders’ and Equity Capital Shareholders Commercial Financing $2 B (exp 12/8/20) Euro 2020:($560M 2023:($783M @ 0.375%) 2025:($783M @ 1.625%) Canada Notes 2024: UK Notes 2031: ($87M @ 5.5%) Outstanding: 156 M Outstanding: 702 M decedents) Exchange Banks The Vanguard Commission $2.5 B (exp. 12/11/23) Notes @ Floating Rate) 2028:($560M @ 1%) 2032:($560M @ 1.5%) (573 @ 2.125%) 2050: ($597M @ 5.125%) Class B: 1 (traded on NYSE) Group NYSE Professional Services Professional (7.73%) Governance Global Business Services Finance, Accounting & Tax Engineering Sales Corporate Matters Services BlackRock Air/Ground Board of Directors Plant Engineering Account Executive Alston & Bird Data Analytics & Budget Support Tax Automotive Fund US Regulators Transportation of David Abney (E) John Stankey (A) Christiana Smith Shi (C,R) Ann Livermore (C,E,R) (Legal: Packages & Performance Industrial Engineering Inside Sales Advisors Internal Audit Risk Management Automotive Technician Litigation) Dep’t of Hazardous Material Carol Tome (E) Rudy Markham (A) (4.35%) Rodney Adkins (C,R) William Johnson (E,N) Customer Experience & Accounting FP&A Transportation Human Resources King & Kevin Warsh (C,N) Frank Moison (N,R) Support Marketing Plant Technician SSgA Funds Cash Management Insurance Spalding Federal Aviation Act Committees: Audit (A), Compensation (C), Executive (E), Hiring / Training Communications Mgmt. Michael Burns (A) Clark Randt Jr. (C,N) Nominating & Corp. Governance (N), Risk (R) Aviation Technician (Legal: Federal of 1958 F&A Systems Financial Reporting Treasury Management (3.99%) Aviation Pension Plans New Product Transactional) Development Automotive Fleet Administration Cargo-Security & Management Team T. Rowe Price Procurement Legal Compensation Management Deloitte CEO - David Adbney SVP, Chief Sales & Solutions SVP, Chief Marketing Officer: Pricing Associates Transportation (Accounting) Officer - Kate Gutmann Kevin Warren Immigration (1.83%) Dep’t of Regulation SVP, President - UPS Third Party Real Estate Securities Compliance Customer Technology Information Technology Homeland Manufacturing Benefit / 401(k) Plans Martin International: Nando Cesarone SVP, Chief Human Resources Transactions Corporate Governance Marketing Application Development Wellington Security Aviation & Officer - Charlene Thomas SVP, CFO & Treasurer: Agency SVP, President - United States MRO Purchasing Equity Incentive Plan Revenue Management Mgmt. Transportation Brian Newman Information & Security (Advertising) Operations: George Willis SVP, Chief Information Officer: IP Management Contract Management (1.44%) Transportation Security Act of 2001 Talent Development International Marketing Juan Perez Contract Negotiations Infrastructure Initiative Security SVP, President - UPS Supply SVP, General Counsel & Secretarial Matters Litigation Management Onboarding E-Commerce Institutional Administration Chain Solutions: Philippe SVP, Chief Transformation Corporate Secretary: (Advertising) Civil Reserve Air Data Management Ownership Gilbert Officer: Scott Price Norman Brothers Jr. Supplier Relations Employment Law Subsidiary Management Recruitment Healthcare Fleet Program Akin Gump (68.34%) Dep’t of (Lobbying) Defense Operations Fierce Gov’t Postal Rates Postal Relations Regulatory Global Small Package Operations (~80% of Revenue) (Lobbying) Comission US Domestic Package International Package Supply Chain & Freight Communications & Key Segment Data Key Segment Data Key Segment Data Customers Federal Data Protection Key Company Data Communications Amazon Share Information Commission Clean Air/Water, HQ: Atlanta, GA Facilities: 1000 Revenue: $46.49 B Profit: $4.16 B HQ: Atlanta, GA Facilities: 800 Revenue: $14.22 B Profit: $2.65 B HQ: Alpharetta, GA Facilities: 500 Revenue: $13.38 B Profit: 977 M (11.6% of Revenue Emissions, Waste, Consolidated NYSE: UPS Total: $74.09 B Hazardous Services Services Services/Businesses Revenue) Environmental Share Price: Materials, & Aircraft U.S. Domestic Protection y Small $119.23 (7/17/20) Agency Noise US Domestic Package includes time definite delivery of letters, documents, and International Package includes delivery services for express letters, documents, small UPS Capital UPS Freight Logistics Businesses Package: $46.49 B packages throughout the United States via air and ground services packages, and palletized freight via air and ground services Dividend: $3.84 Financial Services Revenue: $3.26 B Revenue: 3.43 B Individual International Earnings Per Share: Bureau of Shippers Package: $14.22 B Customs & Ground Next Day Air Deferred Export Domestic Cargo & Other $5.14 Insurance Offers services in 50 Supply Chain & Border Governments Protection states, Canada, Puerto UPS eFulfillment Assets Freight: $13.38 B Revenue: Revenue: Payment Services Rico, Guam, US Virgin (Onboarding, order & Revenue: Revenue: Revenue: Revenue: $10.83 B $2.83 B Islands and Mexico inventory management, Corporations Total: $57.85 B Federal $32.83 B $8.47 B $5.18 B $547 M Available in 22 Resources and business intelligence Property, Plant & Maritime Ground Fleet countries & territories Avg. Daily Package Avg. Daily Package services for small Equipment: Total Employees: Commission Suppliers Volume: Volume: Customs Brokerage businesses) $30.48 B 495,000 Avg. Daily Package Avg. Daily Package Avg. Daily Package 1.47 M 1.72 M Truckload Brokerage US: 413,000 Mack Trucks Customs Clearance Current Assets: (Semi-Trucks) Volume: Volume: Volume: International: 82,000 $17.1 B 15.17 M 1.88 M 1.62 M Operates through UPS Foreign Navistar Avg. Revenue Per Piece: Avg. Revenue Per Piece Subsidiary: Product Classification UPS Post Sales Fuel: $3.28 B Corporate HQ: Regulators (Semi-Trucks) $29.10 $6.51 Coyote Logistics (same & next-day Atlanta, GA Goodwill: $3.81 B PACCAR Trade Management delivery for spare parts Supply Chain EU General Vehicles Avg. Revenue Per Piece: Avg. Revenue Per Piece: Avg. Revenue Per Piece: needed in the high tech, Regions Solutions HQ: Data (Semi-Trucks) $8.55 $17.74 $12.62 Forwarding industrial manufacturing, Property, Plant, Duty Drawback Alpharetta, GA Protection Europe Asia Pacific Americas automotive, healthcare, and Equipment Regulation Leyland Revenue: $5.86 B and aerospace sectors) Consulting Services Total: $30.48 B Information Trucks Indian sub-continent Middle East Africa (Semi-Trucks) Technology HQ: Aircraft: $19.04 B Foreign Parippany, NJ Aviation Tesla Key Operational Data UPS Freight Daily Global Delivery Volume Daily US Air Volume Plant Equipment: Authorities (Electric Semi- Delivery Fleet Semi-Trucks, 21.9 M Packages & Documents 3.5 M Packages & Documents $13.84 B UPS Freight HQ: Trucks) Service Area: Air Freight Package Trucks, 5,900 Vehicles Richmond, VA More than 220 Countries & Territories. Vehicles: $10.61 B Foreign Workhorse Vans, and Cars UPS Ground Fleet Every Address in North America & Europe 2019 Global Delivery Volume Daily International Volume Ocean Freight Transportation Group Inc. 5.5 B Packages & Documents 3.2 M Packages & Documents 22,000 Trailers Buildings: $5.04 B (Package Cars) Operating Expenses Authorities 125,000 Package Cars, Vans, Tractors, and Motorcycles Rail Freight UPS Air Fleet & Hubs Buildings & Morgan Olson 200 Service Centers Road Freight Leasehold Total: $66.29 B (Package Cars) Airports Served 10,300 Alternative Fuel and Advanced Technology Vehicles Europe Regional Air Hubs: US Regional Air Hubs: Improvements: Worldport Hub: Domestic: 401 Ford (1) Cologne, Germany (1) Dallas, TX Competitors $4.89 B (Package Trucks) Lousiville, Kentucky International 406 Compensation & Retail Access (2) London, UK (2) Ontario, CA Technology Benefits: $38.9 B (3) Paris, France (3) Philadelphia, PA FedEx YRC Worldwide The UPS Store: 5,200+ Locations Daily Flight Segments Equipment: $2.2 B (4) Eindhoven, Netherlands (4) Rockford, IL DHL Purolator Drop off Asia Pacific Domestic: 1,154 Land: $2.08 B UPS Customer Centers: 1,000 Locations International: 1,131 Purchased Locations & Regional Air Hubs: Royal Mail DB Schenker Transportation: Franchisees Sales Support UPS Drop Boxes: 36,000+ Locations (1) Shanghai, China Latin America & Caribbean Canada Regional Air Hubs: UPS Jet Aircraft: 265 Subsidiaries $12.59 B (UPS Store (2) Shenzhen, China Regional Air Hubs: XPO Logistics Mainfreight Owners) Marketing, Authorized Outlets: 8,775 Locations (1) Hamilton, Ontario Operating Leases & (3) Hong Kong (1) Miami, FL Coyote Logistics Advertising, and UPS Access Point: 34,000+ Locations Chartered Jets: 296 USPS CH Robinson Logistics X4i Limited Other Expenses: Services $5.91 B UPICO Corp. Marken LLP Fuel: $3.28 B Airplanes & Aircraft Parts Recent Developments COVID-19 Air Fleet While many companies have been hit hard by COVID, Suppliers Boeing Airbus Embraer UPS has been deemed critical infrastructure by July 2020 governments and continues to operate in most regions. The majority of UPS services still function, but Service Guarantee Dates have been postponed. .