Experience SoftServe Client Matters 6 Solutions and Services 8 Testimonials 13 1 2 3 Experience Matters Global Presence SoftServe is a leading technology solutions company specializing in software development and consultancy services. Since 1993 we’ve been partnering with organizations from start-ups to large enterprises to help them accelerate 29 growth and innovation, transform operational efficiency, and deliver new products to market. Offices in Europe and USA To achieve this we’ve built a strong team of the brightest, most inquiring minds in the industry, and we form close, collaborative relationships with our clients so we can really understand their needs and deliver intuitive software that exceeds their expectations and drives their success. 12 Our experience stretches from Big Data/Analytics, Cloud, Security, and UX Design to the Internet of Things, Digital Health, and Digital Transformation, we have offices Countries across the globe and development centers across Eastern Europe. With our clients ISO Awards 27001:2013 Standard Best Employer in Ukraine AON Hewitt and AXES name SoftServe as Ukraine’s Best Employer. Soft: short form of ‘software’. Serve: active form of ‘service’. We have a Foundation It’s what we do. Delivering primary objective: to serve our clients in a way Global Outsourcing Leader outstanding experiences for that drives their success. When we do this our clients and their customers everything else takes care of itself. We invest SoftServe named as Leader in IAOP’s through software that answers up front to understand our clients’ goals, and Global Outsourcing 100 list. their needs. We do this by build a trusting relationship as we go. We deliver 1993 hiring the brightest, most a premium client experience every time and enquiring and creative minds. measure our success by our clients’ success. Over 20 years Security Solution of the Year Delivering Innovation Our security solution won the European IT & Software Excellence Award. 4 5 Technology Focus Technology and software applications are driving evolution on an individual, cultural, and social level. As software becomes integral to the way we live, the boundary between our tools and intuition will vanish, but people will always be in control. At SoftServe we are driving this evolution. Digital Health IoT Security Big Data Quality Assurance UX Design your experience our experience user experience Data Science DevOps Software Architecture experience matters 6 7 SoftServe Solutions and Services Digital Health Security Our healthcare IT specialists understand the Based on our expertise in security solutions, unique healthcare environment and how architecture, design, development, testing, innovative technical solutions fit into a secure, and independent evaluation, we offer a scalable, regulatory compliant ecosystem comprehensive set of security implementation supporting quality patient care. and consulting services to help prevent and manage cyber-attacks from a variety of sources. Internet of Things Big Data We provide ready-made identification and miniaturization solutions, as well as IoT We help organizations of all kinds find new research services, to help organizations opportunities and deep insight from the Data Science maximize the reliability and responsiveness mountains of data generated by processes By applying recent state-of-the-art approaches of their infrastructure and networks, connect (e.g. machines, social networks, and smart and techniques in Artificial Intelligence and equipment and assets, and automate devices) embedded in daily life. Machine Learning, our Data Science solutions business processes. enable near-human level understanding of Quality Assurance the data, and help organizations stand out from the competition by minimizing risks when Striving to help businesses build the highest making business-critical decisions. quality products, we provide full scale quality assurance and testing services, specialized services, advisory services, and professional DevOps training to increase software quality and lower the total cost of ownership. Our DevOps services help organizations accelerate the software development process, speed up time-to-market, and increase Software Architecture UX Design flexibility, responsiveness, and productivity, while optimizing the cost of development and Our team of SEI certified architects bring years Our User Experience Design service helps test processes. Reliable Release Management of expertise in multiple technology domains organizations design highly functional, yet and Continuous Delivery Process enable including SaaS/Cloud, Data Warehousing, Big visually appealing web, mobile, or desktop predictive solutions for Cloud or private Data, Mobility, Service Oriented Architecture, applications as well as build UX for prototypes datacenters to be developed that are responsive B2B Integration, and Test Automation, to design under development. to the changing needs of businesses. solutions which transform business. 8 9 Global talent Local delivery Customer experience User experience Technical expertise Creative genius Intuitive software Service delivery Left brain Right brain Robust engineering Artistic flair Listening Understanding Thinking Doing IQ EQ Experience Innovation 10 11 Client Testimonials “The support that SoftServe offered me was probably the most beneficial thing for me achieving the goals that I had. Outsourcing in general is different with SoftServe.” Director of Engineering, Cloudera “We’ve worked with a number of outsourcers, and we’ve really found that working with SoftServe has a number of benefits that we couldn’t really get out of our other outsourced options.” Senior Director for Professional Services, Zilliant “SoftServe has given us some abilities to respond to our customers in ways that we couldn’t do by ourselves. It’s been very pleasant to work with them. They have great skills, great talent... SoftServe is an ongoing strategy for our company.” Strategic Services Manager, Henry Schein Practice Solutions “We needed a sophisticated and innovative team who could meet the challenge of developing both hardware and software for this complex project, and SoftServe fully exceeded our expectations.” Head of Marketing Heating and Cooling Systems, Panasonic Appliance Air-conditioning Europe “SoftServe delivered a solution that exceeded our expectations and allowed us to achieve our business goals. SoftServe proved its professionalism, ability to meet deadlines and high level of technical competence, and was even able to explain complex solutions to layman.” Global Programs Manager, Engage Global Solutions 12 13 14 15 Employee Success Attracting, developing, and keeping the best talent We hire, educate, and motivate the brightest and the best talent – the most curious, appreciative, original, and creative minds. People who want to solve the most challenging problems, but who also like, and are good with people. And because we want all of our employees to build successful careers, we established SoftServe University in 2006 to provide IT, language, and management skills, training, and certification. In addition to training for existing employees, SoftServe University provides extensive 3 month training courses for 500 recent graduates each year, around 70% of whom are subsequently hired by SoftServe. Corporate Social Responsibility Experience the SoftServe Difference ‘Experience matters’ is a strong part of our company values, culture, and character, and fundamental to our belief that we have a responsibility to make a difference by giving something back to our local communities and to the wider world. Our initiatives range from our ‘Open Eyes’ charity, which raises funds for hospitals, orphanages, and rehabilitation centers, to a ‘Go Green’ program to encourage environmentally friendly behavior throughout all of our offices. SoftServe is also a joint founder and active member of Lviv Business School, IT Ukraine Association, and Lviv IT Cluster. 16 17 18 19 USA HQ Bulgaria Poland Toll Free: 866-687-3588 Tel: +359-2-902-3760 Tel: +48-71-382-2800 Tel: +1-512-516-8880 Germany UK Ukraine HQ Tel: +49-69-2602-5857 Tel: +44-207-544-8414 Tel: +380-32-240-9090 Netherlands [email protected] Tel: +31-20-262-33-23 www. softserveinc.com 20.