Community Health Needs Assessment Watertown Regional Medical Center Dodge-Jefferson Healthier Community Partnership Dodge and Jefferson Counties, Wisconsin Paper copies of this document may be obtained at: Watertown Regional Medical Center 125 Hospital Drive, Watertown WI 53098 or by phone 920.245.5737 or via the hospital website WatertownRegional.com Table of Contents Perspective / Overview 3 2019 Community Health Assessment 5 Community 7 Input and Collaboration 8 Information Gaps 8 Participation by those Representing the Broad Interests of the Community 9 Input of the Medically Underserved, Low-Income, and Minority Populations 11 Input of those with Expertise in Public Health 11 Community Engagement and Transparency 11 Community Selected for Assessment 11 Key Findings 12 Community Health Assessment Results 13 Process and Methods 13 Demographics of the Community 14 Demographics of the Community 2018–2023 15 2018 Population by Census Tract and Change (2018-2023) 18 Description of the Communities Served 19 Tapestry Segmentation 20 Community Input 21 Focus Groups and Interview Results 22 Dodge and Jefferson County Community Surveys 26 Survey Process 27 Survey Demographics 28 Dodge and Jefferson County Community Surveys 28 Top Three Concerns for Children 29 Survey Demographics 37 Hospital Employee & Community Physicians Survey 38 Survey Process 39 Prevalent Chronic Diseases 39 Top Health Needs that Impact Health 39 Community Needs 40 Health Status Data, Rankings & Comparisons 41 Health Status Data 42 Comparison of Health Status 42 Health Outcomes (Length of Life and Quality of Life) 43 Health Factors or Determinants 45 Adverse Childhood Experiences (ACEs) 48 Clinical Care 50 Social and Economic Factors 52 Physical Environment 54 Four Broad Themes that Emerged in the Process 55 Results of the CHNA: 56 Prioritization of Health Needs 57 Most Significant Community Health Needs 57 Community Health Summit Brainstorming 61 Significant Health Need 1: Substance Use Disorders 62 Significant Health Need 2: Mental Health 62 Significant Health Need 3: Obesity and Nutrition 63 Significant Health Need 4: Family Issues 63 Significant Health Need 5: Physical Activity 64 Significant Health Need 6: Socioeconomics 64 Significant Health Need 7: Transportation 65 Significant Health Need 8: Access to affordable healthcare- mental health, dentists, medical 65 Impact of 2016 CHNA & Implementation Plan 66 Impact 67 Other Initiatives 67 Policy Changes 70 Appendices 73 Appendix A: 2019 Community Asset Inventory for Dodge County, WI 75 Appendix B: 2019 Community Asset Inventory for Jefferson County, WI 98 Watertown Regional Medical Center | Community Health Needs Assessment | 2 Perspective / Overview Action Cycle Source: the Robert Wood Johnson Foundation’s County Health Rankings website: countyhealthrankings.org/roadmaps/action-center Creating a culture of health in the community The Action Cycle shows how to create healthy communities. The rankings later in the document assist in understanding what makes a healthy community. The Community Health Assessment (CHA) uses systematic, comprehensive data collection and analysis to define priorities for health improvement, creates a collaborative community environment to engage stakeholders, and an open and transparent process to listen and truly understand the health needs of Dodge and Jefferson Counties, Wisconsin. This CHA was conducted by the Dodge-Jefferson Healthier Community Partnership which is comprised of: Beaver Dam Community Hospital, the Dodge County Human Services and Health Department, Fort HealthCare, Greater Watertown Community Health Foundation, Jefferson County Health Department, Watertown Department of Public Health, and Watertown Regional Medical Center, referred to as “the Partnership.” Watertown Regional Medical Center | Community Health Needs Assessment | 4 2019 Community Health Assessment This document is a hospital facility-specific Community Health Assessment (CHA) for Watertown Regional Medical Center. Dodge-Jefferson Healthier Community Partnership as the sponsors of the assessment, engaged national leaders in community health assessments to assist in the project. Stratasan, a healthcare analytics and facilitation company based out of Nashville, Tennessee, provided the analysis of community health data and surveys, facilitated the focus groups, conducted the interviews and facilitated a community health summit to receive community input into the priorities and brainstorm goals and actions the community could take to improve health. • Starting on October 21, 2019, this report is made widely available to the community via Watertown Regional Medical Center’s website WatertownRegional.com and paper copies are available free of charge at Watertown Regional Hospital, 125 Hospital Dr., Watertown, WI 53098 or by phone 920-261-4210. • Watertown Regional Medical Center’s board of directors approved this assessment and the hospital’s implementation plan on October 8, 2019. Project Goals To continue a formal and comprehensive community health assessment process which allows for the identification and prioritization of significant health needs of the community to assist with resource allocation, informed decision-making and collective action that will improve health. To continue a collaborative partnership between all stakeholders in the community by seeking input from persons who represent the broad interests of the community. “We initiated the Community Health Assessment with the goal to assess the health and needs of the community. This process is an affirmation of what we’ve been doing to improve health and has jumpstarted our next implementation plan,” said Richard Keddington, CEO Watertown Regional Medical Center.” “The information gathered both from public health data and from community stakeholders provided the insight the community needed to set priorities for significant health issues and will be used by the community to inform and support our implementation plans,” added Carol Quest, Watertown Public Health Officer/Director. Watertown Regional Medical Center | Community Health Needs Assessment | 6 Community Photo Credit Dodge-Jefferson Healthier Community Partnership Input and Collaboration Data Collection and Timelines In March 2019, Dodge-Jefferson Healthier Community Partnership began a Community Health Assessment for Dodge and Jefferson Counties. The Partnership sought input from persons who represent the broad interests of the community using several methods: • Information gathering, using secondary public health sources, occurred in March 2019. • An online survey of community members was conducted March 15 – May 1, 2019. • An online survey of Watertown Regional Medical Center and Fort Healthcare employees and community physicians was conducted April 1– April 29, 2019. • 48 community members representing a broad range of groups (not-for-profit organizations, medically underserved, low-income, minority populations, elderly, health providers, education providers, and the health departments participated in three focus groups and individual interviews for their perspectives on community health needs and issues on April 24th and 25th, 2019. • A Community Health Summit was conducted on May 9, 2019 with 80 community stakeholders. The audience consisted of healthcare providers, business leaders, government representatives, schools, not- for-profit organizations, employers and other community members. Information Gaps While this assessment was quite comprehensive, it cannot measure all possible aspects of health in the community, nor can it adequately represent all possible populations of interest. It must be recognized that these information gaps might in some ways limit the ability to assess all the community’s health needs. Participants One hundred twenty-eight individuals from seventy-two community and healthcare organizations collaborated to implement a comprehensive CHA process focused on identifying and defining significant health needs, issues, and concerns of Dodge and Jefferson Counties. The three-month process centered on gathering and analyzing data as well as receiving input from persons who represented the broad interests of the community to provide direction for the community and hospital to create a plan to improve the health of the communities. Watertown Regional Medical Center | Community Health Needs Assessment | 8 Participation by those Representing the Broad Interests of the Community Participation in the focus group, interviews and at the Community Health Summit creating the Dodge and Jefferson Counties Community Health Assessment and Improvement Plan included: Population Organization Represented Participation Aging and Disability Resource Center of Dodge County Aging population Focus group, Summit American Lung Association and the Tobacco Free Community Lung disease Summit Partnership Dodge, Jefferson and Waukesha Aunty’s Sandy’s Second Home Child Care Focus group Beaver Dam Community Hospitals, Inc. All Summit Blue Zones Project Dodge County Summit Cambridge Community Activities Program Kids Focus group Care for Dodge County All Focus group, Interview, Summit Central Wisconsin Community Action Council (CWCAC)/ New Homeless and Focus group, Summit Beginnings Homeless Shelter low income Church Health Services Low income kids and adults, Focus group, summit mental health City of Jefferson Summit City of Watertown Summit City of Watertown Mayor Summit City of Watertown Water/Wastewater Summit Club 55 Senior Center Seniors Summit Community Action Coalition Focus group,
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