Wide Area File Services (WAFS) and Continuous Data Protection (CDP) User Guide Version 3.6.1 GlobalSCAPE, Inc. (GSB) 4500 Lockhill-Selma Road, Suite 150 Address: San Antonio, TX (USA) 78249 Sales: (210) 308-8267 Sales (Toll Free): (800) 290-5054 Technical Support: (210) 366-3993 Web Support: http://www.globalscape.com/support/ © 1999-2009 GlobalSCAPE, Inc. All Rights Reserved May 26, 2009 Table of Contents GlobalSCAPE Replication Software ........................................................................................................ 9 What's New in this Version?................................................................................................................. 10 Getting Started ........................................................................................................................................ 11 WAFS Quick Start .................................................................................................................................. 11 CDP Quick Start .................................................................................................................................... 13 Quick Reference ................................................................................................................................... 15 File-Naming Conventions ..................................................................................................................... 16 WAFS/CDP Components ....................................................................................................................... 17 WAFS/CDP Folders ............................................................................................................................... 17 Installing the Software ........................................................................................................................... 19 Software Components ......................................................................................................................... 19 Deployment Considerations ................................................................................................................. 19 System Recommendations ................................................................................................................... 20 System Recommendations for WAFS/CDP Agent .......................................................................... 20 System Recommendations for WAFS/CDP Server ......................................................................... 20 Supported Media ................................................................................................................................. 21 WAFS Deployment ............................................................................................................................... 21 Continuous Data Protection Deployment ............................................................................................ 22 Installing the Server .............................................................................................................................. 23 Installing Enterprise Backup Server .............................................................................................. 23 Installing the Multidirectional WAFS Server ................................................................................ 29 Installing CDP Backup Server ......................................................................................................... 35 Installing the First or Master Agent ...................................................................................................... 40 Installing Additional or Backup Agents ................................................................................................. 42 Upgrading the Software ....................................................................................................................... 43 Troubleshooting Connection Problems ................................................................................................ 44 License Information .............................................................................................................................. 45 Permissions and Security ...................................................................................................................... 47 Access Control Lists (ACLs) ................................................................................................................... 47 Permission and Network Share ............................................................................................................ 49 Roaming Profiles ................................................................................................................................... 50 Table of Contents iii Deleting Roaming Profiles .................................................................................................................... 51 Configuring and Using the Server ........................................................................................................ 53 The Server ............................................................................................................................................. 53 Server Console ............................................................................................................................... 53 Server Parameters ................................................................................................................................ 56 Additional Channels .............................................................................................................................. 58 Securing Ports with SSL ........................................................................................................................ 60 Starting and Stopping the Server Service ............................................................................................. 62 Server Logs ........................................................................................................................................... 63 Viewing Server Statistics ...................................................................................................................... 65 Managing Disk Space on the Server ..................................................................................................... 66 Configuring and Using the Agent ......................................................................................................... 69 Agent Menu .......................................................................................................................................... 69 Configuring Agent Preferences............................................................................................................. 70 General Tab .................................................................................................................................... 70 Proxy Setting Tab ........................................................................................................................... 72 Schedule Tab .................................................................................................................................. 73 Placing the Agent Offline ...................................................................................................................... 74 Starting and Stopping the Agent Service .............................................................................................. 75 Agent Logs ............................................................................................................................................ 75 Viewing a List of Opened Files and Folders .......................................................................................... 76 Changing the Mirror Directory ............................................................................................................. 77 Changing the Name of the Agent ......................................................................................................... 78 WAFS Agent Replicated Data Access .................................................................................................... 79 Unmonitored Replicated Data Access ........................................................................................... 80 Offline Replicated Data Access ...................................................................................................... 81 Configuring and Using Jobs ................................................................................................................... 83 Opening the Job Administration Web Interface .................................................................................. 83 Creating a New Job ............................................................................................................................... 84 Linking (Adding) a Folder to an Existing Job ......................................................................................... 88 Unlinking (Removing) a Folder from a Job ........................................................................................... 91 Viewing a List of Jobs ............................................................................................................................ 92 Viewing Information about a Job ........................................................................................................