BASIC OPERATIONS AND MAINTENANCE GUIDE Acknowledgements ACKNOWLEDGEMENTS The information contained in this document represents the current view of DNP Photo Imaging America Corp. on the issues discussed as of the date of publication. Because DNP Photo Imaging America Corp. must respond to changing market conditions, it should not be interpreted to be a commitment on the part of DNP Photo Imaging America Corp., and DNP Photo Imaging America Corp. cannot guarantee the accuracy of any information presented after the date of publication. This document is for informational purposes only. DNP Photo Imaging America Corp. MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, AS TO THE INFORMATION IN THIS DOCUMENT. Complying with all applicable copyright laws is the responsibility of the user. Without limiting the rights under copyright, no part of this document may be reproduced, stored in or introduced into a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), or for any purpose, without the express written permission of DNP Photo Imaging America Corp.. DNP Photo Imaging America Corp. may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document. Except as expressly provided in any written license agreement from DNP Photo Imaging America Corp., the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property. ScanStation™, PrintMaster™, iStation™, PicViewer™, Photo Theater™, MyPhotoLab™, NexLab™, PixelWare™, LabServer™, One Touch Digital Prints™ and One Touch Digital Printing™ are trademarks of DNP Photo Imaging America Corp.. The names of actual companies and products mentioned herein may be the trademarks of their respective owners. PrintRush™ is a trademark of Dai Nippon Printing Company LTD. Dell® is a registered trademark of Dell Inc., pcAnywhere® is a registered trademark of Symantec Corporation, Kodak™ is a trademark of Eastman Kodak Company, Epson Stylus® is a registered trademark of Seiko Epson Corporation, and Sony® is a registered trademark of Sony Electronics Corporation. GO Software™, PC-Charge™, Win-Charge™ are trademarks of GO Software, Inc. IrDA® is a registered trademark of Infrared Data Association. Bluetooth® is a registered trademark of the Bluetooth SIG, and Macromedia® and Flash® are registered trademarks of Macromedia, Inc. All other trademarks are the property of their respective owners. DNP Photo Imaging America Corp. • PO Box 767 • San Marcos, TX 78667 • USA © 2000-2006 DNP Photo Imaging America Corp.. All rights reserved. DNP Photo Imaging America Corp. Acknowledgements DNP Photo Imaging America Corp. Basic Maintenance Basic Operations and Maintenance Guide Overview DOCUMENTATION CONVENTIONS . 1 Flytech 17” Kiosk (CT2) GENERAL MAINTENANCE . 3 CLEANING THE MONITOR . 3 CALIBRATING THE CT2 KIOSK TOUCHSCREEN MONITOR . 4 3-Point Calibration . 4 9-Point Calibration . 4 CT2 KIOSK RECEIPT PRINTER BASICS . 5 Replacing the Receipt Paper. 5 CT2 KIOSK CARD READERS . 6 Cleaning . 6 . 7 Troubleshooting. 7 Wiring Diagram . 8 YE Data Kiosk (CT5) Monitor Basics . 13 General Maintenance . 13 . 13 Cleaning the Monitor . 13 . 14 Calibrating the CT5 Touchscreen Monitor . 14 Troubleshooting the Monitor . 18 Parts of the CT5 Countertop . 19 Replacing the Receipt Paper . 20 DS40 Printer Basics General maintenance . 23 Distinguishing Your DS40 and DS80 Printer Model . 24 Installing Media . 25 Maintaining the Printers . 29 Emptying the Paper Scrap Bin. 29 . 30 Cleaning the Ventilation Area . 30 Cleaning the Platen Roller . 31 Troubleshooting . 35 DNP Photo Imaging America Corp. Basic Maintenance Error Messages . 35 Resolving Media Errors . 36 If there is a Paper Jam:. 36 If the ribbon is torn or has been pulled into the mechanism: . 38 If the Printer is Stopped Mid-action:. 41 If the Power Fails During Printing:. 41 Fargo HDP5000 Card Printer Included with your printer: . 43 Configuring the HDP5000 Card Printer . 44 Setting the Fargo Color Profile . 44 Selecting the Fargo Advanced Settings . 45 Selecting the Transfer Temperature Offset Setting . 47 Setting the Device Settings for Photo Card Printing . ..