Our Valued Customers and Partners, First of all, allow me to extend the sincerest gratitude to you for your continued belief and trust in UPB. On behalf of the entire team, I can tell you that we are inspired and driven by the opportunities that you give us every day to help us succeed. Since UPB’s inception and to this day, our sole focus has always been on delivering results that exceed your expectations. We understand that the diversity of our talent is essential to creating high-quality solutions that are aligned with the key objectives of our customers. We are committed to providing a workplace that our employees take pride in. Being the leading provider of building mechanical systems including air conditioning, bathrooms, heating, sanitary , firefighting , renewable energy solutions,industrial systems and water saving in Jordan and the region, United Pioneering Business “UPB” stays true to its name by partnering with the industry’s most renowned technology providers to make sure that you have a variety of solutions that will fulfill your specific needs. To maintain UPB’s leading position in the market, we are highly driven to cultivate a culture of innovation by introducing top-notch technologies and state of the art brands that have a strong market share and presence. We always make sure that we maintain an open dialogue with our customers so that we continue to introduce and deliver products and services that exceed their expectations. Ultimately, our job is to be of value to our clients, and we are committed to fulfill this mission in the most cost-effective and time-efficient manner. We look forward to take UPB to the next level, backed by the support of our esteemed partners, and our strong relationships with our valued customers. Sincerely yours, Samir Y. Khoury Chairman / CEO 3 Introduction About Us United Pioneering Business “UPB” is the leading provider of building mechanical systems including air conditioning, bathroom systems, sanitary, heating, firefighting, renewable energy solutions, industrial systems and water saving in Jordan and the region. UPB remains true to its name, which is all about being united with its clients, by partnering with the industry’s most renowned technology providers to offer a variety of solutions that will fulfill the specific needs of every client. Through teamwork, strong leadership and dedication, UPB provides world-class excellence in quality, service and delivery to its customers and stakeholders. UPB Vision UPB aims to be the region’s leader in the field of building mechanical systems including air conditioning, bathroom systems, heating, sanitary, firefighting, renewable energy solutions, industrial systems and water saving in Jordan and the region, earning our customers’ confidence through the continuous devel- opment of effective and efficient solutions driven by the capabilities, innovation, integrity and team- work of our people, while caring for our environment. UPB Mission As a leader in the field of building mechanical systems, UPB aims at providing state of the art air conditioning, bathroom systems, heating, sanitary, firefighting, renewable energy solutions, industrial systems and water saving to the built up environment in Jordan and the region. We are committed to translate the advanced technologies we offer into superior value to our customers through professional services delivered by our dedicated and motivated staff. We constantly equip our professional team with the capabilities to achieve customer satisfaction and confidence. 4 Introduction About Us United Pioneering Business “UPB” is the leading provider of building mechanical systems including air conditioning, bathroom systems, sanitary, heating, firefighting, renewable energy solutions, industrial systems and water saving in Jordan and the region. UPB remains true to its name, which is all about being united with its clients, by partnering with the industry’s most renowned technology providers to offer a variety of solutions that will fulfill the specific needs of every client. Through teamwork, strong leadership and dedication, UPB provides world-class excellence in quality, service and delivery to its customers and stakeholders. UPB Vision UPB aims to be the region’s leader in the field of building mechanical systems including air conditioning, bathroom systems, heating, sanitary, firefighting, renewable energy solutions, industrial systems and water saving in Jordan and the region, earning our customers’ confidence through the continuous devel- opment of effective and efficient solutions driven by the capabilities, innovation, integrity and team- work of our people, while caring for our environment. UPB Mission As a leader in the field of building mechanical systems, UPB aims at providing state of the art air conditioning, bathroom systems, heating, sanitary, firefighting, renewable energy solutions, industrial systems and water saving to the built up environment in Jordan and the region. We are committed to translate the advanced technologies we offer into superior value to our customers through professional services delivered by our dedicated and motivated staff. We constantly equip our professional team with the capabilities to achieve customer satisfaction and confidence. 5 Our Services UPB International Partners UPB Corporate • Professionalism AIR ONDITIONING REIMERS • Credibility SAMSUNG REMER Values • Teamwork PANASONIC • Continuous improvement RENEW GY AIR WATER UTIONS AXITEC GRUNDFOS SOLIMPEKS INGERSSOLL RAND UPB Services We are proud of the high quality services we provide to our customers, STUART TURNER SANITARY THROOMS whether before or after sales, in addition to training and maintenance, ARO VILLEROY & BOCH which lead to their satisfaction with our performance over the years. GEBERIT HEATING HANSGROHE FERROLI DORNBRACHT Sales Services • Project requirements analysis and specification. RIELLO EMCO • Developing technical proposals. LK PEX CONTI+ • Bill of Quantities (B.O.Qs) EMMETI • Bagging and tagging material. FLAMCO TOMA FLORIANO VICTAULIC HERZ SFFECO After-Sale • Free on-site material delivery. MASTAS • Free supervision during installation. TRANTER Services • System inspection before operating. 6 Our Services UPB International Partners UPB Corporate • Professionalism AIR ONDITIONING REIMERS • Credibility SAMSUNG REMER Values • Teamwork PANASONIC • Continuous improvement RENEW GY AIR WATER UTIONS AXITEC GRUNDFOS SOLIMPEKS INGERSSOLL RAND UPB Services We are proud of the high quality services we provide to our customers, STUART TURNER SANITARY THROOMS whether before or after sales, in addition to training and maintenance, ARO VILLEROY & BOCH which lead to their satisfaction with our performance over the years. GEBERIT HEATING HANSGROHE FERROLI DORNBRACHT Sales Services • Project requirements analysis and specification. RIELLO EMCO • Developing technical proposals. LK PEX CONTI+ • Bill of Quantities (B.O.Qs) EMMETI • Bagging and tagging material. FLAMCO TOMA FLORIANO VICTAULIC HERZ SFFECO After-Sale • Free on-site material delivery. MASTAS • Free supervision during installation. TRANTER Services • System inspection before operating. 7 UPB Major References Air Conditioning References -Jordan Investment Board -National Electricity Company -Russian Embassy -Jordan Standards & Metrology Organization -North Electricity Company -Saudi Embassy The Royal Palaces: -Jordan TV -Palace of Justice -His Majesty King Abdullah II bin Al Hussein Office -Jordanian Armed Forces -Palestine Liberation Organization Commercial Buildings: -HRH Prince Ali bin Al Hussein Palace -Jordanian Gendarmerie -Palestine Telecommunication -Royal Palace Aqaba -Judicial Institute of Jordan -Palestine TV -Al Dahleh Center -Bab Al Salam Palace -King Abdullah Center for Special Operations -Petra Region Authority -Abdoun Commercial Center -Royal Jordanian Navy -King Abdullah II Gardens -Police Directorate - Iraq -President’s Guards Building - Palestine -Abdoun Mall -HRH Prince Faisal bin Al Hussein Palace -King Abdullah Park -King Hussein International Airport - Aqaba -Public Security -Abdoun Shopping Atrium -HRH Princess Aishah bint Al Hussein Palace -Legislation Bureau - Prime Ministry -Queen Alia International Airport -Abha Shop -Royal Social Services -Legislative Council - Palestine -Queen Alia International Airport - New -Abu Al Haj Commercial Center -Raghadan Palace -Madaba City Hall -Radio & Television Corporation -Abu Lail Medical & Sport Center -Royal Cabin - Airport -Mahes Municipality -Radio Palestine -Across Borders for Construction Contracting Co. -HRH Prince Hashem bin Al Hussein Palace -Ministry of Agriculture -Royal Jordanian Air Force -Ada’a Construction Contracting Co. -Royal Court -Ministry of Awqaf Islamic Affairs & Holy Places -Royal Jordanian Air Force Warehouses -Adnan Habiba & Sons -Afeef Shtaiwi Complex -Royal Court Ballroom -Ministry of Communications & IT -Royal Scientific Society -Ahmad Al Qadiri Co. - Amman -H.M Private Telecommunication Building -Ministry of Culture -Social Security Building -Ahmad Al Qadiri Co. - Zarqa -Jordan National Gallery of Fine Arts -Ministry of Education -Social Security Corporation - Al Youbeel -Ahmad Al Salaymeh Building -Ministry of Energy & Mineral Resources -Social Security Corporation - Al Zarqa -Akef Abu Hajar Institution Governmental Projects: -Ministry of Finance -Social Security Corporation - Madaba -Al Abdali Project -Ministry of Finance - Palestine -Social Security Corporation - North Amman -Al Ahwar Center -Ministry of Foreign Affairs -Social Security Corporation - Wadi Saqra -Air Force