Our Customers Why Motorola? Motorola’s stronghold in the rail industry has TRUSTWORTHY enabled many customers around the globe to propel their operations towards greater With a rich heritage of leadership in communication, Motorola is well placed excellence and success. as your preferred solution partner. Our reliable offerings give full credence to our promise – providing you peace of mind to move faster, reach further and Our customers include: act with confidence. • Subterraneos de Buenos Aires, Argentina PASSIONATELY DEDICATED • Beijing Metro, China We are committed to working with you and understanding the issues that • Guangzhou Metro, China drive your business. With offices globally, our teams of experts actively • Shanghai Metro, China engage with you all the way, ensuring that all your present and future operational needs are fully addressed. • Copenhagen Metro. Denmark. • Kowloon-Canton Rail Corporation, Hong Kong SOLUTIONS LEADER • Delhi Metro, India Our world class track record in delivering wide-ranging solutions is second to • Korea High Speed Rail, Korea none. Drawing on our experience, expertise, partnerships, alliances and extensive portfolio, we design and deliver solutions that enable you to make • Malaysia Express Rail Link, Malaysia quick, informed decisions – reducing your response times as well as • Kazan Metro. Russia accelerating your operational efficiency and time-to-profit. • St. Petersburg Metro. Russia SERVING TOMORROW’S NEEDS TODAY • Singapore Mass Rapid Transit, Singapore We constantly invest in future technology and solutions. We add value to • Madrid Metro. Spain. your operations through understanding the potential of new technologies • Taiwan High Speed Rail, Taiwan and the commercial opportunities they bring. Together, we work with you in your quest towards building an intelligent solution for present-day • London Underground. UK. efficiencies and future-driven needs. • Metro de Caracas. Venezuela www.motorola.com/governmentandenterprise MOTOROLA and the Stylized M Logo are trademark of Motorola, Inc. All other product or service names are property of their respective owners. ©2008 Motorola. All rights reserved. AN9-00-002 Rev.2 Getting On The Right Track Mission Critical Communications for the Rail Transportation It’s about Efficiency and Safety The challenge facing all long haul and mass rapid rail operators is the ability to transport goods and/or passengers to the scheduled destinations - safely and on time. With the right communication and information technology (IT), your operation can easily leapfrog to greater heights of performance and success. With over 70 years of experience in serving customers from government and industrial sectors, Motorola is uniquely qualified to deliver integrated and intelligent solutions for you. Through the efficient use of information, resource allocation and communication, Motorola's solutions provide information to the right people in your operations, at the right time - helping you make critical and informed decisions promptly; empowering you to manage and control your operations and business efficiently and confidently. Understanding Your Operations No one understands your needs better than Motorola. From operations to passenger management, our extensive knowledge of your industry enables us to better provide communication and information solutions that best fit your operations. Allowing you to operate with higher productivity, greater safety with faster emergency response. Operations Management Train Run Number Management Efficient management of your train run numbers enables you to maintain close contact with the respective train operators - ensuring greater coordination with the train operators as well as enhancing the monitoring of your operations at any given time. Shunting Yard / Depot Operations With heavy machinery and equipment constantly being moved around the work areas, equipping operational crew with a communication solution can expedite the coordination they require. Vehicle Location In the absence of trackside signals, rail operators may consider relying on GPS (global positioning system) information to provide vehicle location updates. The GPS data can be sent via the radio communications from the trains to the control centre for Automatic Vehicle Location management. Passenger Management Software Applications Harnessing our leadership and capabilities in communication Passenger Information Service Support technology, our IT solutions synergise our strengths in Train borne systems such as the Passenger Information and Public communication with the seamless integration of software Address systems provide passengers on-board with information applications. The end result is a solution that meets your needs and support through display messages from the control centre or more. through broadcast transmissions of up-to-date news. Computer-Aided Dispatch (CAD) Passenger Emergency Service Support CAD systems combine both computer and mobile communications In emergencies, it is of critical importance that passengers have equipment, to dispatch information to train operators. the service support needed to alert the control centre for assistance. Advanced CAD systems utilise both in-train radios and mobile data terminals, which enable more detailed and clearer messages to be Freight Management communicated to the operator. Efficient management of goods and cargo enables you to provide customer confidence in your service - resulting in greater customer With the use of free text and status messages to replace some of satisfaction. the common voice commands, this solution ensures clarity and reduces errors. As train systems become more complex and require more information to operate efficiently, many are turning towards an Automatic Vehicle Location (AVL) System integrated solution approach to address these enhanced Vehicles are equipped with computer terminals and radio modems requirements. to derive their location from the GPS satellite constellation and in turn transmit their location back to the command and control centre. Customising to Your Needs Dispatchers are provided a visual feel of where vehicles are located Each customer is unique and it is critical that your solution best fits at any given moment via real time images displayed on analog your operations - addressing departmental needs as well as video maps. Travel direction and speed can also be provided. seamlessly integrating into the larger operational system. Linked directly to the command centre’s computers, the AVL From software applications to radio communications, frontend to system provides a reliable database for monitoring system back-end systems, you can be assured that you will find the right performance virtually as they occur, without verbal communication. solution - with Motorola. Seamless Commuting. Peace of Mind. Train Control Interface System Integrated Voice and Data Systems Trainborne operations may require a series of information such as Operating off a digital platform, integrated voice and data systems radio control, passenger information and train status, to be sent enable you to enjoy benefits such as audio clarity, seamless voice across the radio network to the control centre for analysis and and data transmissions as well as voice privacy. management. Motorola’s leadership in integrated voice and data solutions, such The interfaces from the radio to the various trainborne components as TETRA (TErrestrial Trunked RAdio), is second to none. We are can be efficiently handled by the Train Control interface. The intimately involved in the development of this digital solution and applications on the Train Control Interface consolidate the various have secured numerous customer contracts around the world. interface commands to one that can be understood by the radio system - ensuring a smooth and efficient operation of the System Integration trainborne system. Comprising experienced project managers and engineers, our Radio Communications System Integration personnel offers world-class expertise in project, risk and system management, installation support and Where train systems need to run smoothly without delays and maintenance - enabling you to enjoy seamless and integrated where passengers reach their destinations safely, two-way solutions. communication is the solution that bridges the information flow between the station control and train operators. Voice Systems Motorola has a comprehensive range of two-way radios that is customised for professional use and characterised by excellent audio clarity, ease of use, reliability and durable performance. We also design, manufacture and distribute radio system solutions - addressing customer needs such as fast system access, wide area coverage and spectrum efficiency. Data Systems From fixed data to mobile data systems, data has played a significant role in providing timely access to critical information. Motorola’s leadership in wireless data solutions has seen us provide thousands of data systems and devices to customers around the world - enabling them to address their communication needs beyond voice solutions..