BUPA GLOBAL THE WORLDWIDE PART OF BUPA bupa.com ABOUT BUPA Bupa’s purpose is longer, healthier, happier lives. We do this by providing a broad range of healthcare services, support and advice Bupa employs more to people throughout their lives. than 70,000 people, A leading international healthcare group, we serve over 22 million principally in the UK, customers in more than 190 countries. We offer personal and Australia, Spain, Poland, company-financed health insurance and medical subscription products, New Zealand and Chile, run hospitals, provide workplace health services, home healthcare, health assessments and chronic disease management services. as well as Saudi Arabia, We are also a major international provider of nursing and residential Hong Kong, India, care for elderly people. Thailand, and the USA. With no shareholders, we invest our profits to provide more and better healthcare and fulfil our purpose. BUPA IN NUMBERS Over Over care homes and retirement villages in the UK, Spain, Australia, 22million New Zealand and Poland customers 460 70,000 Over employees 250 HEALTH CENTRES Over IN THE UK, POLAND AND HONG 11 KONG hospitals in 350 Spain, Poland 190 DENTAL CLINICS and the UK countries in Spain, Australia and the UK OUR HISTORY AND HERITAGE We began operations in 1947 in the UK when 17 provident associations joined together to form Bupa with the purpose of “preventing, relieving and curing sickness and ill health of every kind”. Our history goes back even earlier in Australia where our business was founded in the 1930s to provide a solution to people who could not afford doctors’ fees. In the decades since, Bupa has grown by anticipating and meeting people’s evolving healthcare needs and by partnering with national healthcare providers. Our services now include health insurance and other funding products, hospitals and primary care centres, chronic disease management, home healthcare, dental centres, prevention and workplace health, and care services, including residential and nursing homes and retirement villages. OUR BUPA 2020 VISION We have a strategic vision, called The key elements of our Bupa • We will give more people Bupa 2020, which defines how 2020 vision are: access to advice and care we will pursue our distinctive • We will deliver our purpose that is right for them as and inspiring purpose – longer, through being a healthcare an individual healthier, happier lives – for the partner to millions more • We will be obsessive about benefit of customers and society people around the world making quality healthcare more broadly. • We will deliver extraordinary affordable and accessible business performance, which • We will tackle the toughest will ultimately provide the challenges in healthcare “We will excel when means for us to reach more and make a difference. people and better fulfil our people love our purpose working at Bupa” • We will excel when our people love working at Bupa ABOUT BUPA GLOBAL BUPA GLOBAL IS GROWING Bupa is organised into five Market the Dominican Republic, Bolivia Units. The Bupa Global Market Unit and Ecuador and is currently In December 2013, we is the worldwide Bupa business. organised around three regional acquired 49 per cent of We provide products and services hubs: Bupa Global Business Unit, Highway to Health, Inc. in 190 countries for globally Bupa Global Latin America and (HTH), a US company that minded people who want the most Bupa Global North America. specialises in providing premium coverage and access international health insurance to the best healthcare anytime, Bupa Global connects its for US residents planning to anywhere in the world, whether customers with the wider Bupa live or work abroad. at home or when studying, living, organisation through offering travelling or working abroad. international health insurance As a consequence of our through other Bupa companies, investment in HTH, we formed We have over 1,700 employees including those in Spain and a strategic partnership, working for our 1.9 million customers Australia. We also have a global through a trademark licence, around the world. We have a medical network of intermediaries and we with the Blue Cross Blue Shield advice line staffed by a team of have insurance partners around system, America’s largest experienced, multi-lingual advisers the world, all of whom have an health insurance group and to offer our customers support 24 excellent reputation and provide co-shareholders in HTH. hours a day, every day. We also us with local expertise and market have an emergency medical team knowledge, service capabilities The partnership will create of doctors on hand as an optional and an in-country network for our the largest global healthcare benefit to organise emergency global customers. We currently provider network, totalling over assistance and evacuations. have 36 partners, including in 11,500 hospitals and around China, Singapore, Jordan, Russia, 750,000 medical professionals Bupa Global has offices in London Bahrain and the UAE. A local giving our customers better and Brighton (UK), Miami (USA) and presence is important to us, so access to healthcare around Copenhagen (Denmark), as well as our people really understand our the world than ever before.* in France, Spain, Egypt, Mexico, customer needs around the world. BUPA GLOBAL IN NUMBERS Over 750,000 36 1.9million Medical insurance customers Professionals partners 1,700 11,500 hospitals 190 employees countries *This partnership relates solely to international private medical insurance, not domestic health insurance. The partnership does not expand the list of countries in which Bupa offers domestic health insurance. It also does not impact any existing Blue Cross Blue Shield license holders in Anguilla, Argentina, Canada, Cost Rica, British Virgin Islands, Panama, U.S. Virgin Islands and Uruguay..