Annual Report 2018 - 2019 Endeavour Foundation Annual Report Patron About Us His Excellency the Honourable Who we are and what we do 4 Paul de Jersey AC Governor of Queensland Our family 6 Chairman Message from our Chairman and CEO 8 Richard Haire BEcon, Grad Dip Corp Mgt FAICD Strategic Priorities 10 Chief Executive O cer Customer Connection Andrew Donne Endeavour Foundation 12 BBus Community Solutions Group 22 Company Secretary Safety 26 Eric Campbell Our People 29 BAcc, CA, Grad Dip Project Mgt, Operational Excellence 32 GAICD Financial Sustainability 36 Registered O ce 33 Corporate Drive Corporate Governance Cannon Hill, Queensland 4170 T: 07 3908 7100 Corporate Governance Framework 40 F: 07 3908 7101 Board of Directors 42 E: [email protected] W: endeavour.com.au Executive Leadership Team 45 Auditors Financial Report KPMG Financial Overview 46 Level 16, Riparian Plaza 71 Eagle Street Summary Financial Report 50 Brisbane, 4000 Thank You 68 Endeavour Foundation Annual Report 2018 - 2019 1 At a glance 2 Endeavour Foundation Annual Report 2018 - 2019 Customers Volunteers Employees +19,000 +400 +4,800 95% of people with disability that we support now in the NDIS +2,500 people took part in community health and +132,000 +700 wellbeing programs NDIS blog views people received accommodation services +1,200 people benefitted from support co-ordination and +2,000 behaviour support services participated in supported +5,900 employment +2,000 people took part downloads of NDIS in education and information resources +800 training programs took part in learning and life skills programs +300 people took up apprenticeships +700 and traineeships increased their independence with 48% in-home support +10,000 NDIS eNews and community job seekers supported subscriber growth access towards open employment Endeavour Foundation Annual Report 2018 - 2019 3 About Us Who we are and what we do We are Endeavour More than 65 years ago we were founded by a small group of families with a vision to support people with an intellectual disability to live their Foundation Group – best life – starting with equal access to literacy, numeracy and life-skills supporting individuals learning. Today we focus on ability – on dreams, goals and potential. We collaborate with the people we support to imagine the possibilities and to live their best life, then work together to make them happen. whatever their ability. While we have been around for over 65 years, we understand the importance of continuing to imagine what’s possible and look to inspire our customers and our people to re-define the possibilities. Using our established community networks and strategic partnerships we continue to innovate, advocate, and push the boundaries to remove barriers to equality and champion the right to inclusion. Whatever your dreams, wherever you are on your journey, we are here for you – now and in the future. 4 Endeavour Foundation Annual Report 2018 - 2019 Our Values Our values guide how we operate as an organisation We are one, valuing individual and guide how we deliver strengths and services. Importantly, experience so we they define how we work can achieve together as a team, with more together. our customers, their families and our partners. We are #teampossible We care, and A united team committed treat everyone to making possibilities a CARE with respect reality for the people we and kindness. work with. We never stop imagining a better future for our customers. We are passionate, our customers are at the heart PAS E of everything SIONAT that we do. Endeavour Foundation Annual Report 2018 - 2019 5 About Us Our family When it comes to Together, Endeavour Foundation and Community Solutions Group have created the unique capacity to oer holistic and integrated services for making big dreams people, families and communities. happen, we know there We are united at the head - we know we can achieve more together by is no greater power than pooling our resources, experience and skills. But most of all, we are united collaboration. Since at the heart with a shared purpose that drives what we do every day. Community Solutions Together we: • Are united, imaginative, passionate and care for the people we serve. Group joined Endeavour • Are #teampossible, turning dreams into reality. Foundation in 2014, • Seek to be a leading not-for-profit provider of a range of health and we have been working human services in Australia, specialising in the disability sector. together to achieve our shared dream of helping every person reach their full potential. Customer service continuum Services Services Supported employment Employment services Supported independent living Community and family services Specialist disability accommodation NDIS services Day services Education and training Business solutions 6 Endeavour Foundation Annual Report 2018 - 2019 Endeavour Foundation Community Solutions Group Endeavour Foundation supports people with disability Community Solutions Group makes a real dierence to live, learn, work and flourish according to their own in people’s lives through services focused on the interests and priorities. employment, education, wellbeing and independence of individuals, families and communities across We focus on ability and making things happen. Queensland, Victoria and South Australia. Whether it’s learning life skills, living independently, socialising and making new friends, finding a job We start where our customers are, to understand their or exploring interests and trying new things, we needs and the needs of their community to make work with people with disability to make their change happen. We are on a journey with them, and dreams a reality. we do this as #teampossible. We are at the heart of local communities – oering We’ve always known the power of collaboration choice, opportunities and personalised support to and in the past 20 years have joined together with more than 4,000 people with disability in Queensland, like-minded for-purpose organisations to expand New South Wales and Victoria. our services. Today, our Group includes Community Solutions, Our Services SkillsPlus, BRACE and Torgas delivering over 30 Home programs to more than 16,000 customers, supporting • Supported Independent Living their goals and working with them on their pathway • Specialist Disability Accommodation to possibilities. • Respite/ Short Term Accommodation Our Services Work Workforce solutions • Work Experience • jobactive • Supported Employment • Disability Employment Services Community • Transition to Work Day services oering: • Apprenticeships and Traineeships • Learning and life skills development Education and training solutions • Community participation • Vocational Education and Training • Healthy body and healthy mind • Foundation Skills learning • Computers and technology • Youth Education • One-on-one and group support Business Solutions • Culturally and Linguistically Diverse Training (CALD) Business services with a social conscience: • Employment Training • General, food and pharmaceutical packaging Specialist services • Document destruction • Specialist Support Coordination • eWaste • Support Coordination • Timber products • Behaviour Support • Recycling • Vocational Psychology • Assembly work • Industrial cleaning cloths Community wellbeing solutions • Industrial sewing • Mental Health Services • Printing, mailing and collating • Family and community services • Kingaroy Kitchen – gourmet fine foods • ParentsNext • QArt Studio and Gallery – unique art, ceramics • Safety and support and jewellry • Supported training and pre-employment • Youth Services Endeavour Foundation Annual Report 2018 - 2019 7 Message from our Chairman and CEO Aspiring for more Endeavour Foundation embarked on the 2018-2019 year firmly focused on the final phase of the National Disability Insurance Scheme (NDIS) implementation, a year when the largest number of people with disability were planned to join the Scheme for the first time. Our mission to partner with people to aspire for more remained a guiding light, as we worked closely with each person, and their family, to obtain NDIS plans in keeping with their needs and aspirations. Richard Haire Another major focal point was the much-anticipated announcement of Chairman a Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability, on 4 April 2019. Endeavour Foundation welcomes the Royal Commission as a platform for people to share their experiences. It provides a tremendous opportunity to raise awareness, change attitudes and prevent harm by shining a light into the disability sector. We will engage fully and constructively with the Royal Commission and will respond promptly to any requests for information. Wherever possible we will make submissions recommending changes that would create a safer and more inclusive environment for people with disability. Andrew Donne We will also follow the Royal Commission closely to identify Chief Executive Oªcer opportunities to improve. We will seek to learn all that we can about the causes of violence, abuse, neglect and exploitation of people with disability, the best forms of prevention, and the most eective ways to address harm when it occurs. Most importantly of all, we are doing everything in our power to ensure people with disability, their families, volunteers and employees are aware and know how to engage with the Royal Commission, should they wish to do so. While the NDIS implementation is now structurally complete, most would acknowledge that this all-inclusive