2018-2023 Armagh City, Banbridge & Craigavon Borough Council CORPORATE PLAN Corporate Plan 2018-2023 1 CORPORATE PLAN 2018 - 2023 FOREWORD OUR VISION CONTENTS 04-05 ELECTED 10-11 MEMBERS 06-07 01 03 02 2 armaghbanbridgecraigavon.gov.uk armaghbanbridgecraigavon.gov.uk armaghbanbridgecraigavon.gov.uk CORPORATE COMMITTED COUNCIL CROSS OUR PLAN: ECONOMY - Enterprising Economy CUTTING BOROUGH - Skilled Economy 36-38 MAKING IT - Tourism Economy THEMES 34-35 OUR HAPPEN COMMUNITY - Confident Community 12-33 05 04 - Healthy Community 06 INVESTMENT - Welcoming Community 39 PLACE - Enhanced Place - Creative Place - Revitalised Place Corporate Plan 2018-2023 3 01 FOREWORD OUR OVERALL VISION IS TO HAVE ‘A HAPPY, HEALTHY AND CONNECTED COMMUNITY, A VIBRANT AND SUSTAINABLE ECONOMY AND APPEALING PLACES FOR LIVING, WORKING AND LEARNING’. THE CORPORATE PLAN HAS IDENTIFIED 30 COMMITMENTS THAT WE WILL MAKE TO POSITIVELY CONTRIBUTE TO THIS VISION. 4 armaghbanbridgecraigavon.gov.uk armaghbanbridgecraigavon.gov.uk armaghbanbridgecraigavon.gov.uk Corporate Plan 2018-2023 5 02 OUR ELECTED MEMBERS OUR MEMBERS REPRESENT THE INTERESTS OF THEIR CONSTITUENTS AND ENSURE THAT THE VIEWS OF THEIR ELECTORAL AREAS AND THE ENTIRE POPULATION OF THE BOROUGH ARE REFLECTED IN THE DECISIONS THAT THE COUNCIL TAKES. Armagh City, Banbridge and Craigavon The Council is a decision making body that Planning & Borough Council has 41 democratically meets once a month to discuss, oversee Regulatory elected Members, representing 7 District and ratify decisions taken by Committees. It Services Electoral Areas, as indicated in the map. has 6 Committees that meet monthly and a Performance and Audit Committee that meets Environmental Planning & Our Members represent the interests of quarterly. An annual general meeting is held Services Regulatory their constituents and ensure that the each year when a Lord Mayor and Deputy Lord Services views of their electoral areas and the entire Mayor are elected. Chairs and Vice-Chairs of population of the Borough are reflected in Committees are also elected at the annual the decisions that the Council take. general meeting. FULL COUNCIL Governance, (41 MEMBERS) Economic The seven principles of public life (also Details of Committee meetings and Policy & Development & known as the “Nolan Principles”) guide relevant papers can be found at Resources Regeneration everything that our elected members and armaghbanbridgecraigavon.gov.uk staff do. These are Honesty, Accountability, Objectivity, Leadership, Openness, Further details on each Elected Member can Selflessness and Integrity. be found at armaghbanbridgecraigavon.gov.uk Strategy & Leisure & Community Community For further information, please Planning Service contact democraticservices@ armaghbanbridgecraigavon.gov.uk 6 armaghbanbridgecraigavon.gov.uk armaghbanbridgecraigavon.gov.uk armaghbanbridgecraigavon.gov.uk SCOTLAND Bannfoot Aghagallon EDINBURGH Maghery GLASGOW Derrytrasna FAIR HEAD Derrymacash LARNE NORTHERN BELFAST IRELAND CRAIGAVON BELFAST LURGAN ARMAGH PORTADOWN LURGAN Magheralin BANBRIDGE Dollingstown Annaghmore REPUBLIC OF IRELAND MANCHESTER CRAIGAVON LIVERPOOL DUBLIN Charlemont GALWAY Ardress Scotch Street PORTADOWN Waringstown Bleary WALES ENGLAND Donaghcloney DROMORE Loughgall Annahugh Drumnacanvy CORK Kilmore CARDIFF Allistragh Lawrencetown Kinallen Waringsford Richhill Laurelvale Gilford Seapatrick Milltown ARMAGH Tandragee BANBRIDGE Corbet Killylea Hamiltonsbawn Scarva Tynan Milford Clare Loughbrickland Acton Annaclone Katesbridge Lisnadill Markethill Poyntzpass Moneyslane Middletown Glen Cladymilltown Ballyroney Tassagh Corran Cross Roads KEADY Mountnorris Rathfriland Derrrynoose Carrigatuke Darkley Carnagh Corporate Plan 2018-2023 7 8 armaghbanbridgecraigavon.gov.uk armaghbanbridgecraigavon.gov.uk armaghbanbridgecraigavon.gov.uk VALUES IN ACTION OUR CORPORATE PLAN IS UNDERPINNED BY A SET OF CORE VALUES WHICH WILL GUIDE THE WORK OF THE COUNCIL AND INFORM OUR STANDARDS OF CONDUCT AND BEHAVIOUR. ACTIONS SPEAK LOUDER THAN WORDS AND YOU WILL SEE OUR VALUES IN ACTION EVERY DAY. WE ARE A FORWARD THINKING, AMBITIOUS, ORGANIZATION, AIMING FOR GOLD STAR STATUS, WITH A POSITIVE CULTURE THAT PROVIDES THE ABC EXPERIENCE... SERVE PASSIONATELY, ENGAGE POSITIVELY, DELIVER CONSISTENTLY… BECAUSE WE CARE. Corporate Plan 2018-2023 9 03 VISION Our Corporate Plan reflects how we as an organisation commit to the long term outcomes identified in the Community Planning process, as well as the work we will do to ensure we continue to provide high quality services. The Community Planning process has shaped our new Corporate Plan and its vision has been adopted by the Council as its corporate vision. As a Council we have identified our top key programmes that we will commit to deliver. These include: Investment & Growth Agenda including Town Centre Development // Customer Care // Improve everyone’s Health & Well being // Clean Neighbourhoods 10 armaghbanbridgecraigavon.gov.uk armaghbanbridgecraigavon.gov.uk armaghbanbridgecraigavon.gov.uk Our Corporate Plan reflects how we as an organisation commit to the long term outcomes identified in the Community Planning process, as well as the work we will do to ensure we continue to provide high quality services. The Community Planning process has shaped our new Corporate Plan and its vision has been adopted by the Council as its corporate vision. As a Council we have identified our top key programmes that we will commit to deliver. These include: Investment & Growth Agenda including Town Centre Development // Customer Care // Improve everyone’s Health & Well being // Clean Neighbourhoods Corporate Plan 2018-2023 11 04 CORPORATE PLAN: MAKING IT HAPPEN ENSURING OUR COUNCIL IS ‘FIT FOR PURPOSE’, ENSURING WE DELIVER QUALITY SERVICES AND BECOME MORE EFFICIENT AND EFFECTIVE IN EVERYTHING WE DO. Our corporate plan is one of a suite of The remaining three themes complement strategic documents which the council uses the Community Plan: Economy, Community to manage its business effectively. and Place, and are aligned to its 9 Long Programme term Outcomes. for Govt These plans are linked by a ‘golden thread’ which helps to identify how services, Within these themes we provide a bespoke departments, teams and individual narrative, highlighting our uniqueness and Community Plan members of staff will work to deliver why this topic is important to the Borough. our shared outcomes for the benefit of We explain what we as a Council are doing customers, residents and communities. to contribute to these outcomes – Our Commitments - as well as outlining key To Make It Happen, Council will deliver activities for us as an organisation. Corporate Plan services/activities across 4 main themes. The first theme focuses on the Council itself: Committed Council. Departmental Business Plan Within this part of our Corporate Plan we outline the importance on ensuring our council is ‘fit for purpose’, ensuring we deliver quality services and become more Staff efficient and effective in everything we do. 12 armaghbanbridgecraigavon.gov.uk armaghbanbridgecraigavon.gov.uk armaghbanbridgecraigavon.gov.uk SUMMARY OF OUR COMMITMENT COMMITMENT COMMITMENT Take a one council approach with Staff and elected members are Increased customer satisfaction COMMITMENTS: clear, robust and accountable ambassadors promoting the values with Council services. COUNCIL COMMITED COMMITED processes. and ambition of the organisation. ENTERPRISING SKILLED TOURISM THE FOLLOWING Business Start- up and growth; Employability skills and training; Understanding visitors; Efficient connections Apprenticeships, work experience, Create and develop a unique visitor SECTION DETAIL THE Provide information, services and volunteering; proposition and brand programmes. Up to date skills and learning. Quality visitor experiences COMMITMENTS THAT ECONOMY through places, accommodation & WE ARE MAKING attractions. WHICH CONTRIBUTE CONFIDENT HEALTHY WELCOMING Empower communities to Work with partners to reduce Empower communities to respect TO OUR VISION. SEE A contribute to decisions; inequalities in health; each other, build relationships, Community activities and events; Provide a range of quality grow together; SUMMARY TABLE OF Safe, accessible and welcoming opportunities for everyone to be Shape and design places that value COMMUNITY facilities. active and healthy diversity. OUR COMMITMENTS. Health protection and Safety. Include everyone in community life ENHANCED CREATIVE REVITALISED Increased understanding and respect Seek investment to preserve Tackle physical and social of environment; uniqueness of our heritage; deprivation; Develop and enhance our assets in Increase participation in arts and Secure investment in infrastructure PLACE sustainable way culture; and connectivity; Promote civic pride and access to Improve accessibility to creative Attractive, healthier, safer, cleaner our local places. experiences. neighbourhoods. Corporate Plan 2018-2023 13 04 CORPORATE PLAN: MAKING IT HAPPEN The core of a productive organisation is ‘citizen centred’ services. To do this we to date and relevant Council information COMMITTED the people, processes and culture that must keep modernising, developing our is made available to the people of the COUNCIL make it up. We will build our capability staff and focusing on delivery of services Borough and to Council staff. through positive culture and leadership, to our citizens. Managing and organising transformation, communication and valuing ourselves as