Good Practice Guide Guide de Bonne Pratique Wegweiser für gute Praktiken The Urban Transport Benchmarking Initiative This Good Practice Guide was produced as a deliverable of the Urban Transport Benchmarking Initiative, a European Commission DGTREN funded project that took place from autumn 2003 to summer 2006. The aim of the Urban Transport Benchmarking Initiative was to raise awareness of the potential for performance benchmarking to encourage transport stakeholders in cities to adopt best practices which could improve their urban transport networks. Ce guide de bonne pratique a été produit comme un document émanant de l'initiative du benchmarking de transport urbain, un projet fondé par la Commission européenne DG TREN, qui s'est tenu de l'automne 2003 à l'été 2006. Le but de cette initiative du benchmarking de transport urbain est de faire prendre conscience du potentiel de benchmarking (repères) de The Urban Transport performance afin d'encourager le Benchmarking partage de transport dans les villes Initiative website can be pour adopter des pratiques Initiative website can be foundfound at:at: permettant d'améliorer les réseaux de transport urbain. www.transportbenchmarks.org Dieser Wegweiser für gute Praktiken dient zur Weiterverbreitung der Erkenntnisse der Urban Transport … and is available in French, Benchmarking Initiative, einem von der EU-Kommission DG TREN German and English finanzierten Projekt, das von Herbst 2003 bis Sommer 2006 stattfand. Ziel der Urban Transport Benchmarking Initiative war es, bekannt zu machen, wie ein Benchmarking der Leistungen öffentlicher Verkehrsnetze Akteure im städtischen Verkehr dazu anspornen kann, beste Praktiken einzuführen, die zur Verbesserung des jeweiligen Verkehrsnetzes dienen. EUROPEAN COMMISSION Directorate -General for Energy and Transport The benchmarking initiative was undertaken in line with the European Union's policy approach, placing considerable importance upon the roles that attractive, efficient local and regional transport systems can play in the economic development and social cohesion of the Member States. The data gathered for the benchmarking process were also used to monitor improvements in urban transport systems across Europe, the New Member States and Accession Countries. Through a combination of quantitative data collection, performance benchmarking and site visits, the Urban Transport Benchmarking Initiative sought to act as a conduit for good practice in European Union cities. In the field of urban transport, the exchange and promotion of best practices is one of the main policy tools that the European Commission possesses. L'initiative du benchmarking a été entreprise en parallèle avec l'approche de la politique de l'Union européenne, plaçant une importance considérable sur les rôles que les systèmes de transport régionaux et locaux efficaces et attrayants peuvent jouer sur le développement économique et sur l'adhésion sociale des états membres. Les données rassemblées pour le processus de benchmarking ont également été utilisées pour surveiller les améliorations des systèmes de transport urbain dans toute l'Europe, les nouveaux états membres et les états candidats à l'adhésion. Grâce à une combinaison de rassemblement de données quantitatives, benchmarking de performance et visites sur site, l'initiative du benchmarking de transport urbain a cherché à agir comme une canalisation pour la bonne pratique dans les villes de l'Union européenne. Dans le domaine du transport public, l'échange et la promotion des bonnes pratiques sont l'un des principaux outils de la politique que la Communauté européenne possède. Die Benchmarking Initiative stand im Einklang mit der verkehrpolitischen Linie der Europäischen Union und unterstrich die nicht unbedeutende Rolle, die attraktive und effiziente örtliche und regionale Verkehrssysteme für die wirtschaftliche Entwicklung und den sozialen Zusammenhalt der Mitgliedsstaaten spielen. Die für das Benchmarking-Verfahren gesammelten Daten wurden auch zur Beobachtung der Verbesserungen in städtischen Verkehrssystemen in ganz Europa, einschließlich der neuen Mitgliedsstaaten und der Beitrittsländer, verwendet. Mit einer Kombination aus der Sammlung quantitativer Daten, Benchmarking der Leistungen und Besuchen vor Ort sollte die Urban Transport Benchmarking Initiative als „Verkehrsmittel“ für gute Praktiken in Städten der Europäischen Union dienen. Im städtischen Verkehr ist der Austausch und die Förderung bester Praktiken eines der wichtigsten politischen Instrumente, die der EU-Kommission zur Verfügung stehen. The remainder of this guide outlines a series of good practice case studies observed during the three years of the Urban Transport Benchmarking Initiative. Further details and reports from the project can be found at: www.transportbenchmarks.org. Le reste de ce guide expose une série d'études de cas de bonnes pratiques observées pendant ces trois dernières années de l'initiative du benchmarking de transport urbain. Des détails et rapports supplémentaires sur ce projet peuvent être trouvés sur www.transportbenchmarks.org. Im Weiteren werden in diesem Wegweiser einige Fallstudien guter Praktiken umrissen, die während der dreijährigen Urban Transport Benchmarking Initiative beobachtet wurden. Genauere Informationen und Projektberichte sind unter: www.transportbenchmarks.org zu finden. Neither the Commission, nor any person acting on behalf of the Commission, is responsible for any use of the information contained in this publication. The views expressed in this publication have not been adopted, or in any way approved, by the Commission and should not be relied upon as a statement of the Commission‘s views. Aalborg: Cyclist Travel Planner on the Internet Context The City of Aalborg believes giving the public adequate information, in order that they can make an informed decision on which mode of transport to use, is very important. Prior to the launch of the journey planner, people were taking unsafe, inefficient routes when cycling from one place to another. As a result, journeys took longer and were less pleasurable by bicycle, therefore reducing the likelihood of growth in cycle use. The idea of the route planner was to provide the safest routes for cyclists, thereby informing the public of the potential for using bicycles. Measures The Cyclist Travel Planner was introduced on the internet in 2003 under the URL of: www.Aalborg-trafikinfo.dk. This travel planner informs the user of how to get from one place to another, the shortest route, the safest route and the journey distances in kilometres. The routes suggested take into account bicycle paths and lanes and can be used to indicate a route that may be longer, but safer. However, it is also possible to access the shortest routes through the planner, which takes into account other, less safe roads. Success The main factor behind the success of this project was the connection between the administrative tool in the City of Aalborg called Vejman and GIS. Vejman is a database where all data about roads is inputted including bicycle paths. This information is used to categorise the safety of roads and paths with regards to safety. Penalties can then be given to roads and paths that have been categorised as least safe. Martin Fischer Aalborg Kommune Teknisk Forvaltning Trafik & Veje Trafik- og vejafdelingen Tel: +45 99312320 Stigsborg Brygge 5 Fax: +45 99312314 9400 Nr. Sundby, Denmark E-mail: [email protected] London: Finsbury Park Transport Interchange Context The Finsbury Park Transport Interchange project aims to upgrade the multi-modal interchange facilities at Finsbury Park, making it safer and easier for passengers to switch between bus, Tube, train, bicycle and foot. The Finsbury Park Transport Interchange is located in North London and is one of the busiest transport interchanges outside Central London. Measures Opened on the 24th March 2006, Finsbury Park Transport interchange offers: · Secure, covered parking for 125 bicycles. · Smartcard access that is later planned to be compatible with Oystercard. · 24-hour access, covered by CCTV. · A cycle park attendant during peak hours (06:00-10:00 & 16:00-20:00 on weekdays and 08:00-18:00 at weekends). · The fee for using the facility is 50 pence per cycle per day operated by a smartcard pre-payment facility. · Monitoring and customer research will be carried out to establish the impact of the new bike station. Success · Both the transport interchange and promotion opportunities for regeneration, employment and business in the area surrounding it have been improved, yielding major benefits for cycling. · The Cycle Park complements the Finsbury Park Restoration Project, a £5m scheme to regenerate the park. As part of the restoration project, a new cycle/pedestrian path has been built from the main carriageway of the park down to the new facility. · Work has been carried out in partnership with a number of different parties. · The location of the Finsbury Park station has encouraged people to cycle and/or make intermodal journeys (cycle-other mode). The station is located just inside travel zone two and next to travel zone three; since different travel cards apply to these zones, passengers may choose to cycle to the station and then take another transport mode to avoid paying more for travel. Katharina Kroeger Transport Planner Parnell House 25 Wilton Road Tel: +44 (0) 20 7027 9179 London SW1V 1LW Email: [email protected] United Kingdom Lisbon: The 7 Colinas Card Context The 7 Colinas