IMPACT REPORT 2020-21 CERTIFICATE PROGRAMME IN BANKING, FINANCE AND INSURANCE Where Potential Meets Opportunity The engines of 03 transformation A year of challenges 06 and resilience Table of 08 BEYOND - The big picture Contents 1O CPBFI in numbers 2019-20 12 Plans for 2021-22 13 Our partners CPBFI IMPACT REPORT 2020-21 Page 02 After seeing what was possible, Dr Yalgi convinced the The engines of Bajaj Finserv team to bring CPBFI to Goa. “It took real efforts for me to convince the Bajaj Finserv team and transformation finally we started CPBFI at Sridora Caculo College, better known as Saraswat College, Mapusa. This college set new standards in terms of attendance, certification and placements,” he says. He has helped train a few bright sparks who have now become banking professionals. One of the students he is proud of is Chaitali Morajkar, The stories of the participants of Certificate Programme in from the first batch at Saraswat College, who is now Banking, Finance and Insurance (CPBFI) are that of placed with TJSB Bank, Mapusa branch, Goa. She believes transformation. The graduates from smaller towns of India, performing well in the job interview and getting this job while ambitious and hard-working, do not have access to was possible because of the training she received at CPBFI. training that can help them build the right capabilities and “I look forward to seeing her as a branch manager in near access career opportunities in the industry. CPBFI is future,” Dr Yalgi said. providing this access and transforming the small-town Another trainer, Mr Mandar Bhanage, who is also a theatre graduates into industry professionals. Hundreds of students artiste, is brimming with stories about his students. He have benefitted from the programme and joined the mentions a student, Minaj Mujawar, hailing from the town industry. Many of them have seen their family income of Miraj in southern Maharashtra. Married, and from an doubling as a result. As one can imagine, this transition has orthodox family, she sensed an opportunity if she joined a significant positive impact on the entire family. the course. Such impact is not made possible by training content alone. Despite having two small children and other hurdles in This is made possible by our trainers, who not only deliver her path, she got into the course against all odds because the content in the most effective way to the students, but of her go-getter attitude. She carried that confidence along, also inspire and motivate the students to dream big, strive with the hope of providing a better future and a better hard and win! Our trainers are the engines behind the standard of living for her family and sincerely completed transformation of our alumni and in this impact report, we the course. acknowledge their contribution in the success of CPBFI. Before joining the course, she had limited communication We reached out to the trainers of CPBFI to help us tell their skills, no knowledge of other subjects or the corporate stories in their own words. We are happy to present three world. When she had joined, she was very nervous, but of them empanelled with our training partner CIEL, who in she transformed after the course. “She caught us all by many ways validate our efforts and inspire us to continue surprise when she took the podium and delivered a doing more with their consistent efforts. speech, that too in English. She could have delivered the The trainers are extremely passionate about what they do, speech in Marathi, but I am sure she wanted to show her proved by the affection showered on them by their mind-blowing transformation and conviction,” says Mandar. students. Some students continue to stay in touch with the trainers a long time after completing their CPBFI course. She concluded her speech by crediting CPBFI and the Dr Amit Yalgi, a senior trainer, shares his experience with trainers for bringing so much value into her life. She is these students. He cites the example of the batch ultimately where she belongs -- working with a corporate conducted at Miraj, a small town in southern Maharashtra. in the finance sector in her hometown. “The batch produced a really good number of students who are well-placed across industries. I remember a student - Moses Nagnoor. He used to come a bit late to the class. Though a bit mischievous by nature, he was very dedicated. He was a district-level sportsman and used to participate in college-level competitions. On being asked about his purpose of joining CPBFI, he was clear that it was because he wanted to grow. Though he came from an economically challenged background, he did not compromise on his dreams. One day I received a call from him to thank me and inform me that he got a job with Tata Consultancy Services (TCS), Bengaluru. His passion for computers and his discipline have taken him ahead in his career. I am confident that someday he will start his own business,” A student of Dr. Amit Yalgi speaking at the conclusion of a batch says Dr Yalgi proudly. CPBFI IMPACT REPORT 2020-21 Page 03 “I want to give back to the society what I have gained during the 40-plus years of my service as a banker,” Mr Fernandes says. The CPBFI has been transforming the lives of dozens of students from interior areas of the country. It has been increasing the CPBFI is enabling young reach of its programme continuously by tapping the knowledge graduates to stand on their own feet and strengths of veteran professionals from the BFSI sector. and that’s where lies my motivation to There is no dearth of transformational stories from CPBFI students, who otherwise would have had limited prospects given make these deserving students industry their circumstances. “ready. It gives me immense satisfaction CPBFI has over the years emerged as one of the top to contribute in this direction. employability programmes solely dedicated to the BFSI sector. Mandar Bhanage, CIEL How we select our trainers Then, there’s Swapna Kapase from Gadhinglaj, a small town in Western Maharashtra. She joined CPBFI after learning Search by CPBFI training partner about it from friends. Hailing from a family that’s into subsistence farming, she had been unexposed to the outside world and had no knowledge of the skills required to get a job. Even with her limited English language capabilities, she knew the course would build her confidence. Interview by CPBFI training partner On completion of the course, she is has a completely changed outlook. Today, she can explore her hidden talents and discover methods to further develop them. During the training, she also realised the importance of assertive Submission of profile details to Bajaj Finserv communication, especially when working in a professional environment. This experience has helped Swapna understand the workings Interview by master trainers of the financial sector and provided her with the right tools to crack job interviews. Recently, she was interviewed by the IIFL branch in her hometown where everything went well. However, because of the limitations of her proficiency in the English language, she could not make the cut. She is still ‘Train the trainer’ boot camp surprised about the fact that she could make it to a big interview, that too for the first time in her life. Swapna agrees that it was only possible because of CPBFI and is now preparing for future interviews. ‘Teachback’ Meanwhile, Mr Trevor Fernandes, a veteran banker with around 41-years of experience in public sector banks, has been a trainer with CPBFI for three years. He has made his mission, post-retirement, to give back to society in whatever Final selection by CPBFI master trainers way possible. He found CPBFI as the vehicle to do it. The pandemic did not stop him from passing on his knowledge to the younger generation. He has trained seven batches during the pandemic in the online mode. Deployment The students he trained as part of CPBFI’s programme have made it to financial institutions like Bajaj Finance and Bajaj Finserv. His student, Prasad Khatri from a college in Mapusa, Goa, made it to Bajaj Finance in 2019. Among other students Accreditation who are memorable include Ketan Jadhav, an athlete who wanted to do something big in his career. Today, he is working in Bajaj Allianz Panaji Office. CPBFI IMPACT REPORT 2020-21 Page 04 CPBFI transforms lives Dr Amit Yalgi believes, “CPBFI not only trains the students to be banking professionals but also transforms their lives as a whole.” That’s why he says "he lives and breathes CPBFI". Dr Yalgi enjoys the training as it has given him hope that the next generation can live their dreams if they have the right knowledge and skills. What endears CPBFI to him is its vision. It allows youth from the remotest corners of the country to aspire for much more than what they otherwise would have. Being able to help students from Dr Amit Yalgi, challenging situations to climb the ladder of success is the biggest reward, he says. There are so many empanelled with CIEL, success stories that CPBFI should have a ‘wall of fame’. Exp.: 12+ years “CPBFI is a catalytic reagent for those from difficult backgrounds who saw no future, but are now able to dream what was once an impossible dream,” says Dr Yalgi. Lesson from 40 years Mr Trevor Fernandes, who has been training students of CPBFI during the last two years, through the pandemic, has always advised his students to ‘stay focused’. The veteran trainer with over 40 years of banking under his belt, had to face a big disruption in the way he trained because of the COVID-19 pandemic.