MANAGING ‘IN REACTIVE 60 PERCENT VOTE IN MODE’ MACAU PRIVACY The Malaysia Airlines crisis director The Consulate General of PROBES for flights MH370 and MH17 is the Philippines in Macau SLIGHTLY in Macau to take part in a crisis is set to end the tallying of DECREASE management event votes today P2 MDT REPORT P3 PHILIPPINES ELECTIONS P4 WED.11 May 2016 T. 23º/ 29º C H. 70/ 90% Blackberry email service powered by CTM MOP 7.50 2555 N.º HKD 9.50 FOUNDER & PUBLISHER Kowie Geldenhuys EDITOR-IN-CHIEF Paulo Coutinho “ THE TIMES THEY ARE A-CHANGIN’ ” AD Mid-term gaming review disclosed today Analyst expects ‘nothing dramatic,’ focus on local employment P6 PAULO BARBOSA PAULO DSEJ cancels classes WORLD BRIEFS on mild weather day AP PHOTO CHINA-NORTH KOREA Chinese President Xi Jinping extends his congratulations to North Korean leader Kim Jong Un on his new title of chairman of the ruling Workers’ Party of Korea, underscoring traditional ties between the communist neighbors despite recent strains. More on p12 AP PHOTO PHILIPPINES Mayor Rodrigo Duterte emerged as the top winner of Filipino elections. Ferdinand “Bongbong” Marcos Jr. [pictured] may be elected vice president and come tantalizingly close to the seat of Children play close to the Nam Van lake yesterday power his dictator father afternoon. The Education and Youth Affairs Bureau Ferdinand Marcos lost (DSEJ) called off all classes yesterday morning due in a pro-democracy to a rainstorm warning while classes in kindergartens uprising 30 years ago. and primaries were cancelled all day. The weather And Manny Pacquiao is close to becoming was cloudy but mild during most of the day. Yester- a senator. More on p13 day’s episode is the latest among other wrong calls by DSEJ when cancelling school due to bad weather. More on backpage P5 MDT REPORT 11.05.2016 wed th Anniversary 2 MACAU 澳聞 HE Malaysia Airlines flight CRISIS MANAGEMENT TMH370 which was carrying 227 passengers, predomi- nantly Chinese, mysteriously disappeared in March 2014. Despite the extensive search, Flight MH370 ‘no closure’ the plane is still missing, giving no closure to grieved families. The search for MH370 to date, says expert challenged the airline to de- velop numerous strategies to handle the incident, howe- a lot more of what we don’t ver several tactics couldn’t be know than what we know,” the applied as the aircraft is still director admitted. “There’s not unsearchable. much that we can tell them.” Vice President, Operations The airline also continues to Control Centre of Malaysia provide post-traumatic stress Airlines of Malaysia Airlines, assistance with local Chinese Fuad Sharuji was in Macau as part of a conference on cri- sis management. The crisis director for flights MH370 We had to and MH17 has told the Ti- mes about his role in the im- react to a lot of mediate response and crisis communication plan of the media about troubled airline, stressing that several strategies had conspiracy to be devised, ranging from theories “proactive to reactive.” “A lot of the strategies regarding couldn’t be applied so we had to change strategies MH370. And as we went along,” said Mr Sharuji on the sideli- so we were nes of the Asia Emergency more in reactive Management Conference Fuad Sharuji yesterday. “Mainly because mode. we had to react to a lot of me- for Malaysia Airlines, recalled Vietnam. He stressed that the returned them to their loved dia about conspiracy theories that the airline had collabora- search was fully coordinated ones,” explained the director. FUAD SHARUJI regarding MH370. And so we ted with the Malaysian gover- and undertaken by its govern- Sharuji admitted that they CRISIS DIRECTOR FOR FLIGHTS MH370 AND MH17 were more in reactive mode, nment team and its special for- ment. The Dutch government, struggled with the communi- so that makes it very, very di- ces and would go to the crash however, had a vital role in the cation strategy despite hiring fficult,” he added. site in Ukraine. investigation, recovery of re- a media consultant as several counselors from Beijing. Thou- Meanwhile the crisis direc- “The window given to us was mains and repatriation of pas- communications were to be gh the director claimed that tor admitted that the aircraft very slim. There was only a sengers in the crashed aircraft done in Mandarin. they have requested to stop the MH17, which was travelling good two hours to be at a crash MH17. Moreover, Malaysia Airlines family meetings, he revealed from Amsterdam to Kuala site because it was a war zone,” “As for the Dutch govern- had held daily family briefin- that the Chinese government Lumpur in July 2014 and was he said. ment, [they] contributed a lot gs for MH370 passenger’s re- has advised them to continue shot down, killing nearly 300 Conversely, Sharuji implied to the MH17 search, including latives for nearly two months with lesser frequency, resul- on board; was easier to handle that the Malaysian govern- tactical and criminal investiga- in Beijing, providing meals, ting in only once a month face- despite his claims of the “grue- ment was fully involved in the tion […] they helped carry all accommodation and medical to-face meetings. some” scenario. search for the MH370 missing of the nearly 9,000 personal assistance services. The airli- Sharuji also revealed that se- Sharuji, an Aircraft Mainte- aircraft, along with the support belongings [of the passengers] nes also established five family veral relatives have accepted nance Engineer who has over of around seven states inclu- and flew them to Holland. assistance centers in the area. compensation from the airli- 35-years experience working ding Australia, Singapore and Then we sanitized them and “The challenge is that there’s nes but admitted that many are still in deep grief, and some are still refusing to accept ex- planations from the airlines, as they strongly believe in the conspiracy theories regarding AEMC 2016 kicks off the plane’s disappearance. Nevertheless, the director HE three-day Asia Emergency Manage- bition Services Co., Ltd claims that AEMC of- told the Times that there were Tment Conference 2016 (AEMC) kicked fers the ideal platform to meet with experts certain departments in the air- off yesterday at The Venetian with the theme in the emergency management industry from line that didn’t function well “Prepare for Tomorrow, Today.” across the globe. during the search for the mis- Thirty-three international speakers from “The theme includes four areas,” Tong told sing aircraft in supporting and over 16 countries and regions will hold semi- the Times. “Prepare, prevent, respond and handling the crisis more effec- nars and panel sessions throughout the event. recover. […] We need to take precautions, we tively. Three workshops, which start today, aim to need to plan and assess, as this will help us “We never expected the light- allow attendees to gain practical insights that respond faster and recover better.” ning to strike twice, […] but we can directly be put into action in crisis mana- The conference also involves networking ac- had our business continuity gement, event security and social media crisis tivities and an expo featuring consulting com- plan and enforced the normal communications. panies and businesses showcasing emergency business plan to go on,” he ad- Wilson Tong, fairs director of Vertical Exhi- response kits and products. ded. 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Valdez. The waiting period at voting period. The Consulate Maybe