Short Range Transit Plan FY 2015/16– 2025/26 City of Petaluma October 17, 2016 CITY OF PETALUMA – 2016 SHORT RANGE TRANSIT PLAN Federal transportation statutes require that the Metropolitan Transportation Commission (MTC), in partnership with state and local agencies, develop and periodically update a long- range Regional Transportation Plan (RTP), and a Transportation Improvement Program (TIP) which implements the RTP by programming federal funds to transportation projects contained in the RTP. In order to effectively execute these planning and programming responsibilities, MTC requires that each transit operator in its region which receives federal funding through the TIP, prepare, adopt, and submit to MTC a Short Range Transit Plan (SRTP). PETALUMA TRANSIT CITY OF PETALUMA – 2016 SHORT RANGE TRANSIT PLAN TABLE OF CONTENTS CHAPTER 1: SYSTEM OVERVIEW ..................................................................................................... 1 City of Petaluma ..................................................................................................................................... 1 Governance ......................................................................................................................................................... 2 Organizational Structure ............................................................................................................................... 2 System History .................................................................................................................................................. 4 Recent History ................................................................................................................................................... 5 Transit Service Overview ................................................................................................................... 8 Fixed-Route Service ......................................................................................................................................... 8 Paratransit Service ....................................................................................................................................... 10 Other Transit Services ................................................................................................................................. 10 Existing Facilities ................................................................................................................................ 12 Fare Structure ...................................................................................................................................... 12 Clipper Regional Fare Card .............................................................................................................. 14 Demand Assessment .......................................................................................................................... 15 Ride-Dependent Population ...................................................................................................................... 15 CHAPTER 2 – GOALS, OBJECTIVES, AND STANDARDS ............................................................ 21 Goals, Objectives, and Measures .................................................................................................... 21 Introduction: Petaluma Transit Goals, Policies and Service Standards .................................. 21 The Role of Transit and the City of Petaluma General Plan .......................................................... 22 Petaluma Transit Mission Statement..................................................................................................... 25 Petaluma Transit Goal Statement ........................................................................................................... 25 Petaluma Transit Objectives and Policy Statements ....................................................................... 25 Service Standards and Guidelines ................................................................................................. 29 Efficiency Performance Standards ......................................................................................................... 30 Petaluma Fixed Route and Paratransit Efficiency Performance Standards ........................... 31 Monitoring, Evaluation and Corrective Measures ............................................................................ 33 Service Quality and Reliability Standards............................................................................................ 33 New Service Warrants ....................................................................................................................... 44 Introduction of New Services on a Trial Basis ................................................................................... 45 PETALUMA TRANSIT CITY OF PETALUMA – 2016 SHORT RANGE TRANSIT PLAN Title IV and Environmental Justice Considerations ......................................................................... 45 CHAPTER 3 – FIXED-ROUTE SERVICE AND SYSTEM EVALUATION..................................... 47 On-Time Performance ....................................................................................................................... 47 Route Descriptions and Analysis ................................................................................................... 50 Route 1 .............................................................................................................................................................. 50 Route 2 .............................................................................................................................................................. 52 Route 3 / 33 ..................................................................................................................................................... 53 Route 5 .............................................................................................................................................................. 54 Route 11 ............................................................................................................................................................ 55 Route 24 ............................................................................................................................................................ 56 Eastside Trippers .......................................................................................................................................... 57 Service Evaluation .............................................................................................................................. 59 CHAPTER 4 – PARATRANSIT SERVICE AND SYSTEM EVALUATION ................................... 68 Service Overview ................................................................................................................................. 68 Current Policy Framework .............................................................................................................. 68 Key Policy Elements ..................................................................................................................................... 69 Current Operating Framework ...................................................................................................... 72 Paratransit Staff Resources ....................................................................................................................... 72 Fleet and Bus Maintenance........................................................................................................................ 73 Trip Scheduling and Dispatch .................................................................................................................. 73 Performance Trends .......................................................................................................................... 75 Costs/Revenue and Ridership Trends .................................................................................................. 75 Cancellations and No-shows ..................................................................................................................... 77 Proportion Subscription to Reservation Trips .................................................................................. 78 ADA Compliance .................................................................................................................................. 79 Demand Forecasts ............................................................................................................................... 85 Summary & Recommendations ...................................................................................................... 87 Petaluma Paratransit Summary Comments ........................................................................................ 87 Petaluma Paratransit Recommendations ............................................................................................ 88 PETALUMA TRANSIT CITY OF PETALUMA – 2016 SHORT RANGE TRANSIT PLAN CHAPTER 5: OPERATIONS PLAN & BUDGET .............................................................................. 93 Proposed Operating Expenses and Performance Assumptions ......................................... 93 Operating Funding .............................................................................................................................