2017 YEAR IN REVIEW MEAN EVERYTHING Front Cover: Hope Butler, Private Banking; Richard Hong, Branch Manager; Lila Colridge, Branch Manager; Veronica Wallace, Training Manager; Paula Fryland, Commercial Banking; Todd Baker, Branch Manager; Andrea Brimhall, Foreign Exchange Operations Specialist; Thomas Morgan, Executive Director Retail and Omni Channel Banking; Chris Penman, Commercial Relationship Manager; Nebiat Haile, Treasury Management Officer “Our Guiding Principles speak to the importance of creating value for our customers, our employees and our shareholders. In truth, value creation is possible only when you have great Employees. We have truly extraordinary bankers who develop strong and enduring relationships with Customers – the kinds of relationships that allow us to become long-term partners in helping our customers strengthen their financial foundations and build outstanding businesses. They’re also the kinds of bankers who are leaders in building their Communities. They understand that what we do as bankers is tantamount to providing the financial ‘oxygen’ that is critical in building strong local economies. Our bankers are also exemplary in giving of their time, talent and leadership, and delivering the Company’s financial resources, in solving pressing needs in their communities.” Harris H. Simmons, Chairman and CEO ZIONS BANCORPORATION 2017 YEAR IN REVIEW 1 OurOUR EMPLOYEES Mean Everything PEOPLE Angela Underwood Jacobs, Marcos Garay, Executive Vice Luz Escamilla, Vice President Senior Vice President, California President, Director of Strategic Community Development, Bank & Trust: Angela has been Business Development, National Zions Bank: Luz is responsible instrumental in the development Bank of Arizona: Marcos is an for establishing, cultivating and success of the Greater accomplished senior executive and maintaining business Southern California North with extensive international relationships across Utah Region through her ability to experience in financial services and Idaho. She has played a connect new businesses within in the U.S. and Mexico. He is significant role in connecting the Antelope Valley community leading the National Bank of local organizations, businesses to the resources available at Arizona’s outreach efforts to and individuals with the California Bank & Trust. Angela Hispanic, minority and women resources available at Zions consistently collaborates with business owners, partnering Bank to help them maximize local business leaders and small business networks, their growth potential. Beyond state legislators to build new middle market companies and her role in the bank, since 2009, opportunities where families, leading Hispanic organizations Luz has served as a Utah State businesses and communities can in Arizona. Marcos has also Senator, where she is currently thrive. Angela also serves as a started offering financial serving as the Senate Assistant Lancaster City Councilmember education seminars to groups Minority Whip. As a Senator, – the first African-American of small business owners with Luz has been working for Woman elected to the Lancaster no banking experience. The better schools and educational City Council, as well as on the results of his influence are opportunities, effective public board of directors of several evident as small and medium size safety programs for all children, other local organizations. business owners in the Hispanic and an expansion of health care community have become more for the uninsured and children. aware of the resources available to them at the National Bank of Arizona, and this important market is rapidly growing. 2 ZIONS BANCORPORATION 2017 YEAR IN REVIEW OUR PEOPLEOur CUSTOMERS Mean Everything CECA Supply & Service Inc. Las Vegas Day School, a non- Situs Investors LLC: Over the is a Houston-based company sectarian, non-denominational years Situs has built a family that exports oilfield equipment private school, has been a real estate empire, owning to North Africa. Knowing they Nevada State Bank client since and managing a portfolio of needed a local bank with quick the school was founded in 1961 commercial buildings and decision-making capability by Jack and Helen Daseler. Since residential buildings across the and international expertise, the 1980s, their three sons have Denver Metro area. Focusing on CECA took advantage of the continued their parents’ tradition customer service and internal Export-Import Working Capital of providing a strong foundation growth of existing tenants, the Guarantee Program through for students’ educational buildings managed and leased Amegy Bank. “Once we chose success, and the school has by Situs have maintained near Amegy, we never looked back. grown from 27 students to more full occupancy with waiting Both their attention to detail than 800 today. “Nevada State lists over the past several years. and commitment to helping Bank has been our financial Situs strives to improve the us achieve our objectives are partner for more than 50 years,” communities in which it operates second to none,” says Maher shared Neil Daseler, Director, by continuously reinvesting in Touma, CEO of CECA. Through Las Vegas Day School. “They its portfolio of properties and Amegy’s Export-Import Bank have been there for us during forming positive relationships relationship, CECA has been each phase of our development with local authorities to improve able to increase its sales and were instrumental in the safety, well-being for its tenants from $5 million to just over completion of our new state-of- and the community. $60 million. We’re proud to the-art campus masterplan.” work with CECA and help them meet the growing needs of their clients, worldwide. ZIONS BANCORPORATION 2017 YEAR IN REVIEW 3 Our COMMUNITIES Mean Everything Women Organizing Resources Compass Housing Alliance Zions Bank Annual Paint-a- Knowledge and Services (CHA): For almost 20 years, The thon: More than 3,100 Zions (WORKS): California Bank & Commerce Bank of Washington Bank employees and family Trust was proud to partner with has partnered with Compass members participated in the 27th WORKS, the City and County Housing Alliance by providing annual Paint-a-Thon, painting of Los Angeles, the Department systems for their representative and beautifying 45 homes in of Veteran’s Affairs and the payee and financial support Utah and Idaho. Over the years, State of California in providing services as well as providing Zions’ bankers have painted and a $9.4 million construction loans for low income housing fixed up more than 1,110 homes bond and other financing for projects and sponsoring for seniors, the disabled and permanent supportive and the organization for Federal veterans who’ve needed help affordable housing. In August Home Loan Bank Community in maintaining their residences. 2017, WORKS constructed Investment Grants. CHA Zions Bank President and CEO T. Bailey Manor, a mixed use develops and provides essential Scott Anderson challenged the development, which included services and affordable housing community through a viral video 46 apartment units and for homeless and low-income featuring bankers having gallon two commercial spaces in a people in the greater Puget buckets of paint dumped on their renovated building. The property Sound region. For almost 100 heads: “So if you see us in your serves households with formerly years, Compass Housing Alliance neighborhood, feel free to join homeless veterans and other has been meeting the needs of in. Roll up your sleeves. Don’t be special needs individuals and vulnerable community members afraid to get a little messy.” families. – from emergency services to permanent affordable housing. 4 ZIONS BANCORPORATION 2017 YEAR IN REVIEW HURRICANE HARVEY devastated Houston and the surrounding areas in 2017, but what we remember most is how everyone came together as a company and as a family. “I have never seen an executive management team rally behind its people like I’ve seen at Amegy Bank. I can’t say enough about the teams from San Antonio and Dallas/Fort Worth who brought truckloads of supplies to Houston when the stores in Houston were not open. What really came through in this was just how much all of Zions’ employees care for each other. What an amazing group of people.” David McGee President, Amegy Bank, San Antonio Region ZIONS BANCORPORATION 2017 YEAR IN REVIEW 5 A COLLECTION OF GREAT BANKS We remain committed to our distinctively local approach to banking, operating as a “Collection of Great Banks” with local brand names and management teams in each of our major western markets. This approach has yielded many customer satisfaction awards over recent years. We’re simplifying our operational processes, major operating policies, and the products we offer to our customers. We expect these changes to provide a better experience for our customers and to produce strong improvements in profitability. Zions Bank Amegy Bank of Texas California Bank & Trust National Bank of Arizona Salt Lake City, UT / Houston, TX San Diego, CA Phoenix, AZ Boise, ID / Jackson, WY $11 billion deposits $11 billion deposits $5 billion deposits $16 billion deposits Nevada State Bank Vectra Bank Colorado The Commerce Bank of Washington Las Vegas, NV Denver, CO Seattle, WA $4 billion deposits $3 billion deposits The Commerce Bank of Oregon Portland, OR $1 billion deposits 6 ZIONS BANCORPORATION 2017 YEAR IN REVIEW 2017 STOCK PRICE PERFORMANCE December 2016=100 120 1 1 5 1 10 105 100 95 90 85 4/7/17 5/5/17 6/2/17 1/13/17 11/17/17 2/10/17 3/10/17 7/28/17