JOZINI LOCAL MUNICIPALITY ANNUAL REPORT: 2016-2017 FY Prepared by Jozini Municipality Circle Street, Bottom Town, Jozini 3969 Tel: 035 572 1292 Fax: 035 572 1266 Website: www.jozini.org.za CONTENTS CHAPTER 1: MAYOR’S FOREWORD AND EXECUTIVE SUMMARY .................................................................. 8 A. MAYOR’S FOREWORD ........................................................................................................................ 8 B. EXECUTIVE SUMMARY ..................................................................................................................... 10 1.1. MUNICIPAL MANAGER’S OVERVIEW .......................................................................................... 10 1.2. MUNICIPAL FUNCTIONS, POPULATION AND ENVIRONMENTAL OVERVIEW ......................... 12 1.3. SERVICE DELIVERY OVERVIEW.................................................................................................. 18 1.4. FINANCIAL HEALTH OVERVIEW .................................................................................................. 21 1.5. ORGANISATIONAL DEVELOPMENT OVERVIEW ........................................................................ 22 1.6. AUDITOR GENERAL REPORT ...................................................................................................... 19 1.7. STATUTORY ANNUAL REPORT TEMPLATE ............................................................................... 20 CHAPTER 2: GOVERNANCE............................................................................................................................... 24 A. POLITICAL AND ADMINISTRATIVE GOVERNANCE ........................................................................ 24 2.1. POLITICAL GOVERNANCE .................................................................................................................. 24 2.2. ADMINISTRATIVE ................................................................................................................................ 31 2.3. AUDIT COMMITTEE ............................................................................................................................. 30 B. INTERGOVERNMENTAL RELATIONS ............................................................................................... 34 2.4. IGR ........................................................................................................................................................ 34 C. PUBLIC ACCOUNTABILITY AND PARTICIPATION ........................................................................... 35 OVERVIEW ON PUBLIC ACCOUNTABILITY AND PARTICIPATION ......................................................... 35 2.5. PUBLIC MEETINGS ........................................................................................................................ 40 2.8. IDP PARTICIPATION AND ALIGNMENT .............................................................................................. 42 2.9. RISK MANAGEMENT ........................................................................................................................... 43 2.10. ANTI- CORRUPTION AND FRAUD .................................................................................................... 45 2.11. SUPPLY CHAIN MANAGEMENT........................................................................................................ 49 2.12. WEBSITES .......................................................................................................................................... 47 2.13. MUNICIPAL PUBLIC ACCOUNTS COMMITTEE ............................................................................... 61 CHAPTER 3: SERVICE DELIVERY PERFORMANCE ......................................................................................... 62 A. BASIC SERVICES ............................................................................................................................... 62 3.1. WATER PROVISION ............................................................................................................................. 62 3.2. WASTE WATER (SANITATION PROVISION) ...................................................................................... 68 3.3. Electricity ............................................................................................................................................... 69 3.4. WASTE MANAGEMENT ....................................................................................................................... 72 3.5. HOUSING .............................................................................................................................................. 80 3.6. FREE BASIC SERVICES AND INDIGENT SUPPORT ......................................................................... 80 B. ROAD TRANSPORT ........................................................................................................................... 81 ROADS......................................................................................................................................................... 81 WASTE WATER (STORMWATER DRAINAGE) .......................................................................................... 85 C. PLANNING AND DEVELOPMENT ...................................................................................................... 83 PLANNING ................................................................................................................................................... 87 LOCAL ECONOMIC DEVELOPMENT ......................................................................................................... 90 D. COMMUNITY AND SOCIAL SERVICES ............................................................................................. 96 INTRODUCTION TO COMMUNITY AND SOCIAL SERVICES ................................................................... 93 LIBRARIES AND COMMUNITY FACILITIES ............................................................................................... 96 2 CEMETERIES AND CREMATORIUMS ..................................................................................................... 101 CHILD CARE; AGED CARE; SOCIAL PROGRAMMMES ......................................................................... 102 E. ENVIRONMENTAL PROTECTION ................................................................................................... 107 INTRODUCTION TO ENVIRONMENTAL PROTECTION .......................................................................... 107 WASTE MANAGEMENT ............................................................................................................................ 107 F. HEALTH ................................................................................................................................................. 109 G. SECURITY AND SAFETY ................................................................................................................. 109 INTRODUCTION: PUBLIC SAFETY & DISASTER ......................................................................... 109 PUBLIC SAFETY .................................................................................................................................... 109 FIRE & RESCUE SERVICES .............................................................................................................. 111 DISASTER MANAGEMENT ................................................................................................................. 114 OTHER (DISASTER MANAGEMENT, ANIMAL LICENSING AND CONTROL, CONTROL OF PUBLIC NUISANCES AND OTHER) ....................................................................................................................... 116 H. SPORT AND RECREATION ............................................................................................................. 117 I. CORPORATE POLICY OFFICES AND OTHER SERVICES ................................................................. 119 INTRODUCTION TO CORPORATE POLICY OFFICES, Etc ..................................................................... 119 EXECUTIVE AND COUNCIL ..................................................................................................................... 119 FINANCIAL SERVICES.............................................................................................................................. 120 HUMAN RESOURCE SERVICES .............................................................................................................. 121 INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) SERVICES ............................................ 123 J. ORGANISATIONAL PERFORMANCE SCORECARD........................................................................... 124 KPA 1: INSTITUTIONAL DEVELOPMENT AND ORGANISATIONAL TRANSFORMATION ......................... 124 KPA 2: BASIC SERVICE DELIVERY ............................................................................................................. 137 KPA 3: LOCAL ECONOMIC DEVELOPMENT ............................................................................................... 158 KPA 4: GOOD GOVERNANCE AND PUBLIC PARTICIPATION ................................................................... 173 KPA 5: FINANCIAL VIABILITY AND MANAGEMENT .................................................................................... 195 KPA 6: SPATIAL PLANNING (CROSS CUTTING) ......................................................................................... 207