The Organization of the Future 2 the of Organization The The Organization Praise for the Previous Edition THE of the Future 2 “Th e Organization of the Future is required reading. If you don’t use this book to help guide your Th e world has changed dramatically since the organization through the changes, you may well be left behind.” —Nonprofi t World previous edition of the best-selling Th e Organiza- tion of the Future was published in 1999. More than The Editors “A book to visit occasionally for something new to stretch our understanding, to think about, ORGANIZATION ever before, leaders need guidance for meeting the Frances Hesselbein is the founding president and to integrate into our work. Th is is a treasure trove of some of the best thinking today on challenges of today’s complex organizations in order and current chairman of the Board of Governors leadership, management, and strategy. If we use it as a self-paced seminar on how to advise, to thrive in the future. of the Leader to Leader Institute and editor in create, and lead the organizations of our future, we will be better equipped by far than most of OF Th e Organization of the Future 2 is fi lled with chief of its journal Leader to Leader. She served our competitors.” —Journal of Management Consulting wisdom and insight on the most important issues as CEO of the Girl Scouts of the USA and was THE FUTURE facing all organizations. Each of the book’s twenty- awarded the Presidential Medal of Freedom, the “Editors Hesselbein, Goldsmith, and Beckhard have brought together the latest views of noted six essays celebrate the wisdom of some of the highest civilian honor in the United States. In experts about the future of human enterprise in the Peter Drucker context of government, most recognized thought leaders of our day. Th ese addition, she has been awarded honorary doctoral business, and community. Th is volume is highly recommended for organizational executives, experts share their unique vision of what the orga- degrees from 20 colleges and universities academics, and advanced students of management.” —Choice nization of the future should look like and what Marshall Goldsmith has been recognized organizational leaders must do to survive in the by the American Management Association as one “If you’re interested in what tomorrow’s organizations will look like and what challenges our tumultuous twenty-fi rst century. business leaders will face, this book is a must-read. Anyone seeking a glimpse of the future will of 50 great thinkers who have infl uenced the fi eld Th e book describes how tomorrow’s organizations fi nd this collection informative and thought-provoking.” —Personnel Psychology of management and by BusinessWeek as one of can chart the path toward growth and prosperity the most infl uential practitioners in the history 2 in rapidly changing times and includes amazing of leadership development. In addition to Th e “Avoiding platitudes, these wide-ranging essays provide a wealth of innovative thinking on examples of how organizations from diff erent Leader of the Future 2, Dr. Goldsmith is the author leadership and management strategy.” —Publishers Weekly sectors have created cultures that are empowering or coeditor of 22 books including the best-seller, their employees and transforming their industries What Got You Here Won’t Get You Th ere. and communities. Th e contributors off er varied and diverse views on the organization of the future—for entrepreneurs to large corporations, nonprofi ts, and Visions, universities—including three diff erent yet comple- Established in 1990 as the Peter F. Drucker Foundation Strategies, Visions, Strategies, and Insights mentary approaches to inclusion, integration, and for Nonprofi t Management, the Leader to Leader and Institute furthers its mission—to strengthen the Insights on horizontal organization. Managing on Managing in a New Era leadership of the social sector—by providing social Th e fi nal section of the book focuses on the leaders in a New Era sector leaders with essential leadership wisdom, of the organizations of the future and shows how inspiration, and resources to lead for innovation and they can make a critical diff erence in the success of to build vibrant social sector organizations. EDITORS their enterprises. Join Us at www.josseybass.com HESSELBEIN GOLDSMITH Josseybass.com USA $29.95 | Canada $35.95 LEADERSHIP FRANCES HESSELBEIN Register at www.josseybass.com/email MARSHALL GOLDSMITH for more information on our publications, authors, and to receive special offers. Leader to Leader Institute ffirs.indd vi 12/2/08 12:27:19 PM The Organization of the Future 2 ffirs.indd i 12/2/08 12:27:18 PM Other Publications from the Leader to Leader Institute The Five Most Important Questions You Will Ever Ask About Your Organization, Peter F. Drucker with contributions from Jim Collins, Philip Kotler, Jim Kouzes, Judith Rodin, V. Kasturi Rangan, and Frances Hesselbein Leader to Leader 2: Enduring Insights on Leadership from the Leader to Leader Institute’s Award-Winning Journal, Frances Hesselbein and Alan Shrader, Editors In Extremis Leadership, Thomas A. Kolditz The Leader of the Future 2, Frances Hesselbein and Marshall Goldsmith, Editors Leadership Lessons from West Point, Major Doug Crandall, Editor Leading Organizational Learning: Harnessing the Power of Knowledge, Marshall Goldsmith, Howard Morgan, Alexander J. Ogg Be*Know*Do: Leadership the Army Way, Frances Hesselbein, General Eric K. Shinseki, Editors Hesselbein on Leadership, Frances Hesselbein Peter F. Drucker: An Intellectual Journey (video), Leader to Leader Institute The Collaboration Challenge, James E. Austin Meeting the Collaboration Challenge Workbook, The Drucker Foundation On Leading Change: A Leader to Leader Guide, Frances Hesselbein, Rob Johnston, Editors On High Performance Organizations: A Leader to Leader Guide, Frances Hesselbein, Rob Johnston, Editors On Creativity, Innovation, and Renewal: A Leader to Leader Guide, Frances Hesselbein, Rob Johnston, Editors On Mission and Leadership: A Leader to Leader Guide, Frances Hesselbein, Rob Johnston, Editors Leading for Innovation, Frances Hesselbein, Marshall Goldsmith, Iain Somerville, Editors Leading in a Time of Change (video), Peter F. Drucker, Peter M. Senge, Frances Hesselbein Leading in a Time of Change Viewer’s Workbook, Peter F. Drucker, Peter M. Senge, Frances Hesselbein Leading Beyond the Walls, Frances Hesselbein, Marshall Goldsmith, Iain Somerville, Editors The Organization of the Future, Frances Hesselbein, Marshall Goldsmith, Richard Beckhard, Editors The Community of the Future, Frances Hesselbein, Marshall Goldsmith, Richard Beckhard, Richard F. Schubert, Editors Leader to Leader: Enduring Insights on Leadership from the Drucker Foundation, Frances Hesselbein, Paul Cohen, Editors The Drucker Foundation Self-Assessment Tool: Participant Workbook, Peter F. Drucker The Drucker Foundation Self-Assessment Tool Process Guide, Gary J. Stern Excellence in Nonprofi t Leadership (video), Featuring Peter F. Drucker, Max De Pree, Frances Hesselbein, Michele Hunt; Moderated by Richard F. Schubert Excellence in Nonprofi t Leadership Workbook and Facilitator’s Guide, Peter F. Drucker Foundation for Nonprofi t Management Lessons in Leadership (video), Peter F. Drucker Lessons in Leadership Workbook and Facilitator’s Guide, Peter F. Drucker The Leader of the Future, Frances Hesselbein, Marshall Goldsmith, Richard Beckhard, Editors ffirs.indd ii 12/2/08 12:27:18 PM The Organization of the Future 2 Visions, Strategies, and Insights on Managing in a New Era Frances Hesselbein Marshall Goldsmith Editors ffirs.indd iii 12/2/08 12:27:18 PM Copyright © 2009 by Leader to Leader Institute. All rights reserved. www.leadertoleader.org Published by Jossey-Bass A Wiley Imprint 989 Market Street, San Francisco, CA 94103-1741—www.josseybass.com No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400, fax 978-646-8600, or on the Web at www.copyright.com. Requests to the publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, 201-748-6011, fax 201-748-6008, or online at www.wiley.com/go/permissions. Readers should be aware that Internet Web sites offered as citations and/or sources for further information may have changed or disappeared between the time this was written and when it is read. Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifi cally disclaim any implied warranties of merchantability or fi tness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Neither the publisher nor author shall be liable for any loss of profi t or any other commercial damages, including but not limited to special, incidental, consequential, or other damages. Jossey-Bass books and products are available through most bookstores. To contact Jossey-Bass directly call our Customer Care Department within the U.S. at 800-956-7739, outside the U.S. at 317-572-3986, or fax 317-572-4002. Jossey-Bass also publishes its books in a variety of electronic formats. Some content that appears in print may not be available in electronic books. Library of Congress Cataloging-in-Publication Data The organization of the future 2 / Frances Hesselbein, Marshall Goldsmith, editors.
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