Bid Document Including Terms and Conditions For Tender For Outsourcing of Cleaning and House-keeping Services at Siliguri DH ,SB Dey Sanatorium Kurseong,Naxalbari RH ,Phansidewa BPHC,Matigara BPHC, Bagdogra PHC , Batasi PHC ,Bidhan Nagar PHC For the period 2014-2017 Department of Health and Family Welfare Government of West Bengal Swasthya Bhawan, GN 29 Sector V, Salt Lake, Kolkata 700 091 1 | P a g e Bid document & Terms and Conditions for Cleaning and House-Keeping Services for Hospitals for the year 2014-2017 Contents Sectio Description Page n I Notice inviting Tender (NIT) 4 II PREAMBLE: Definitions and abbreviations 5 III Requirements and EMD 6 IV Consignee List 7 V Specifications 8 VI General Instructions to Bidders (GIB) 15 VII General Conditions of Contract (GCC) 23 VIII Tender Application From 31 IX Proforma for Performance Statement 32 X Price Schedule/Bill of Quantity (Directions for quoting prices online) 33 XI Contract From 34 XII Proforma of monthly-bill to be submitted by Bidder 36 XIII Checklist for the Bidders 38 2 | P a g e Bid document & Terms and Conditions for Cleaning and House-Keeping Services for Hospitals for the year 2014-2016\ Section I : NOTICE INVITING TENDER ( NIT) GOVERNMENT OF WEST BENGAL Department of Health & Family Welfare Office of the Chief Medical Officer of Health, Darjeeling & Secretary District Health & Family Welfare Samiti,Siliguri Mahakuma Parishad Building ,2nd Floor ,Hakimpara ,Siliguri Tele-Fax No. 0353-2526740 Memo. No 144 /CMOH/15 Dated, Siliguri the 12 /05/ 2015 NOTICE INVITING NIeT No.07/CMOH/2015-16 dated 12/05/15 Chief Medical of Health Darjeeling District On behalf of Siliguri DH , SB Dey Sanatorium ,Kurseong ,Naxalbari RH ,Phansidewa BPHC,Matigara BPHC, Bagdogra PHC , Batasi PHC ,Bidhan Nagar PHC invites sealed tenders (Technical &Financial ) from eligible and qualified bidders for providing housekeeping services for 3(three) years, renewable at the end of each year of satisfactory performance by bidder. The 3(three) year contract period shall commence from the date of notification of award of contract for this tender. Institution wise detailed requirement is noted below :- Sl.No. Name of the Institution No. of Scavenger No. of Supervisor EMD required to be engaged 1 Siliguri DH 15 00 Rs.3000/- 2 SB Dey Sanatorium ,Kurseong 05 00 Rs.1000/- 3 Naxalbari RH 02 00 Rs.400/- 4 Phansidewa BPHC 01 00 Rs.200/- 5 Matigara BPHC 01 00 Rs.200/- 6 Bidhan Nagar PHC 03 00 Rs.600/- 7 Batasi PHC 03 00 Rs.600/- 8 Bagdogra PHC 03 00 Rs.600/- The Tender Committee reserves the right of cancellation, adding, reducing or deferring the tender in total or in partial without assigning any reason thereof. 1. Date and Time Schedule of Tender : Sl. No. Particulars Date & Time 1 Date of publishing N.I.T. & other Documents 13/05/2015, 12 am 2 Bid documents submission start date 13/05/2015, 1 pm 3 Bid documents submission last date 26/05/2015, 5 pm 4 Offline earnest money deposit 27/05/15 & 28/05/15 in office hours 5 Bid opening date for Technical Proposals 29/05/2015, 10 am 6 Date of opening of Financial Proposal To be notified later 3 | P a g e 2. The Tender should be addressed to The Chief Medical of Health, Darjeeling . District on behalf of Siliguri DH SB Dey Sanatorium ,Kurseong ,Naxalbari RH ,Phansidewa BPHC,Matigara BPHC, Bagdogra PHC , Batasi PHC ,Bidhan Nagar PHC . The Bidders may visit the websites www.wbhealth.gov.in and www.wbtenders.gov.in. Any subsequent notice regarding this tender shall be uploaded on the website only. 3. In the event of any of the above mentioned dates being declared as a holiday for CMOH, the tenders will be opened on the next working day at the appointed time. 4. Only qualified technical bid, will be considered for opening of financial bid. 5. For detailed query, if any, intending bidders are requested to contact with office on any working day at any time during office hours. 6. Terms and conditions noted in Bid documents which are not applicable for this tender will be ignored. 7. The selected bidder will also be eligible for work order for any subsequent additional Scavenging personnel sanctioned by State under CMOH Darjeeling in the abovementioned Hospital in the contract period. 8. Sd/- Chief Medical Officer of Health Darjeeling Memo. No /1(12) /CMOH/15 Dated, Siliguri the 12 /05/ 2015 Copy forwarded for favour of information with request for publication in official Notice Board please :- 1. The District Magistrate Darjeeling & e.o. Executive Officer ,SMP 2. The Commissioner, Municipal Corporation, Siliguri. 3. The Superintendent, Siliguri DH 4. The Sub-Divisional Officer, Siliguri 5. Assist. C.M.O.H, Siliguri, Darjeeling. 6. The Sub-Divisional Information & Cultural Officer, Siliguri 7. Superintendent SB Dey Sanatorium ,Kurseong 8. The BMOH Phansidewa BPHC/Matigara BPHC 9. The Superintendent Naxalbari RH/Khoribari RH 10. The MOIC Bagdogra PHC , Batasi PHC ,Bidhan Nagar PHC 11. The IT cell, Swasthya Bhavan with request to publish the Scavenging tender in Departmental Website. 12. Office file. Chief Medical Officer of Health Darjeeling 4 | P a g e Bid document & Terms and Conditions for Cleaning and House-Keeping Services for Hospitals for the year 2014-2017 SECTION II : PREAMBLE : Definitions and Abbreviations The following definitions and abbreviations, which have been used in these documents shall have the meaning as indicated below: 1.1 Definitions : “Purchaser” means the organization purchasing goods and/ or services as incorporated in the Tender Enquiry document. The purchasing organization is the Chief Medical Officer of Health, Darjeeling District (i) on behalf of Siliguri DH, SB Dey Sanatorium ,Kurseong , Naxalbari RH ,Phansidewa BPHC,Matigara BPHC, Bagdogra PHC , Batasi PHC ,Bidhan Nagar PHC .“Bid” means Proposal/ Quotation received from a Firm / Bidder against the tender. (ii) “Bidder” means the Individual or Firm submitting Bids/ Quotation. (iii) “Contractor” means the individual or the firm supplying the goods and/ or services as incorporated in the contract. (iv) “Goods” means the articles, material, commodities, consumables, stationeries, printing, items of clothing, raw material, spares, machinery, computer, electronics items etc. which the Contractor is required to supply to the purchaser under the contract. (v) “ Services” means the scope of work, together with service allied and incidental to the supply of goods, such as their transportation, packing, installation, commissioning; also, cleaning, sweeping, washing, scavenging, wastes disposal, assisting patients, monitoring and supervision, managerial/ administrative service, provision of technical assistance, training, maintenance service, insurance and other such obligations of the Contractor covered under the contract. (vi) “Earnest Money Deposit” (EMD) means Bid Security/ monetary amount or financial guarantee to be furnished by a bidder along with its bid. (vii)“Contract” means the written agreement entered into between the purchaser and the Contractor, together with all the documents mentioned therein and including all attachments, annexure etc. therein. (viii) “Performance Security” means monetary amount or financial guarantee to be furnished by the successful bidder for due performance of the contract placed on it. Performance Security is also known as Security Deposit. (ix) “Specification” means the document/ standard that prescribes the requirement with which goods and/ or service has to conform. (x) “Inspection” means activities such as measuring, examining, testing, gauging one or more specified requirement to determine conformity. (xi) “Day” means calendar day. (xii) “Bill of Quantity” is the name for price schedule in e-tender software. 1.2 Abbreviations : (i) “TE Document” means Tender Enquiry Document (ii) “NIT” means Notice Inviting Tender (iii) “GIB” means General Instructions to Bidders (iv) “GCC” means General Conditions of Contract (v) “ESIC” means Employees‟ State Insurance Corporation (vi) “EPFO” means Employees‟ Provident Fund Organization 5 | P a g e (vii)“VAT” means Value Added Tax (viii)“CST” means Central Sales Tax (ix)“BMW” means Bio-Medical Waste (x) “DSC” means Digital Signature Certificate 1.3 The Tender Enquiry (TE) documents include : Section I : Notice inviting Tender (NIT) Section II : PREAMBLE : Definitions and abbreviations Section III : Requirements and EMD Section IV : Consignee List Section V : Specifications Section VI : General Instructions to Bidders (GIB) Section VII : General Conditions of Contract (GCC) Section VIII : Vender Application Form Section IX : Proforma for Performance Statement Section X : Price Schedule/ Bill of Quantity (Directions for quoting prices online) Section XI : Contract Form Section XII : Proforma of monthly-bill to be submitted by Bidder Section XIII : Checklist for the Bidders SECTION III : REQUIREMENTS and EMD Part. 1 Table of Requirements Sl. Goods and services No. EMD No 1 Trained housekeeping staff in unskilled/ semiskilled/ skilled category, -Mentioned Siliguri DH-Rs.3000/- with uniform and ICard for Wards, Operation Theatres, laboratories, in Tender SB Dey Sanatorium Blood Bank, Dialysis, Emergency,ICU, CCU & CTVS ICU, Guest notice-- ,Kurseong Rs.1000/- House, residential Complex, Medical College, Hostels, Nursing College, Library, Auditorium, AC Plant, OPDs, Kitchen, Phansidewa BPHC- CSSD, Laundry, Boiler, Manifold, Mortuary, IPD, Cafeteria, Public Rs.200/- Toilets, Parking, Periphery of the Buildings, Road cleaning, Pump Matigara BPHC- House, STP & clearance of chockings (round the clock) Rs.200/- Naxalbari RH-Rs.400/- 2 Supervisor for monitoring and supervision in all 3 shifts, 7 days of do Batasi PHC- Rs.600/- week. Bagdogra PHC - 2 (two) sets of uniforms per year, I-Cards to all workers. Gum boots, 3 Rs.600/- hand gloves, safety goggles, masks, safety gears etc. to those required. BidhanNagar PHC- Quality and colour code of such shall be as approved by Rs.600/- competent authority of MCH/ hospital. All charges for these items In favour of “District of attire shall be borne by the bidder. Health &Family Welfare Samiti Siliguri” 4 Machines, equipment, tools and tackles, small or big, covered trolleys, other items required for the job.