Getting Started Battery Installation Battery life depends on the network, signal strength, display usage, accumulated data service usage, and accessories used. 2. 1.1. 2. b. 3.3. 4.4. a. Getting Started Battery Charging Memory Card • To charge the phone, connect To Install Memory Card the phone’s power supply to the phone’s mini-USB port and plug into a wall outlet. • New batteries are not fully charged • Battery life depends on the network, signal strength, temperature, features, and • Open memory slot cover. Place finger nail on accessories. bottom ridge of infrared port and lift rubber cover The phone will show Charge Complete when finished from the memory slot. The phone can charge via a mini USB cable from • Insert memory card into exposed memory slot. the phone to the computer USB port. However, • Place memory card cover back in place and push charge times vary for each computer manufacture. to close. Please contact the computer manufacture for the USB charge rate. NOTE:If you install the memory card when the phone is turned on, you might have to turn the NOTE:If battery has been completely drained, it phone off and on again before you try to use the can not charge via the USB cable plugged into the card. Do not remove the memory card while the computer. phone is using or writing files on it. Phone Center Key - Selects menu Thumb items Wheel Right Soft key Undo/Back Navigate Key Turn on and off and End Left Soft Key Calls Make and Answer Calls Back Key (send key) Enter Key Home Key Caps Key Alt Key Voice Key Microphone Camera Key Message Key Space Key Basics Turning Phone On Opening Programs • Press and hold the Power Key • Press Start to access the list of programs the O for 3-4 seconds to turn phone has to offer phone on Locking Phone • Press and hold the Home key > Device lock NOTE:Allow 40-50 seconds before the Home Screen appears. • Enter and confirm a password • Press Done Turning Power Off • Press and hold the End key for 3-4 seconds to Only numbers can be stored as turn phone off TIP a password Making a Call Locking Keypad • From the home screen, enter a phone number • Press and hold the Home key > Key lock and press N to make a call Thumb Wheel Answering a Call • Press N to answer a call • Use the thumb wheel to scroll through menu items and lists. O • Press to end the call • Press the thumb wheel to select the Setting Date and Time highlighted items in a list or menu • Press Start > Settings > Clock and Alarm > Date and Time Basics Changing between Uppercase, Lowercase, Editing a Phonebook Entry and Caps Lock Press Start > Contacts > Contact Name > • The phone has a Qwerty keypad similar to a Menu > Edit computer Changing a Ringer Tone • Press the Caps key to change between Press Start > Settings > Sounds uppercase, lower case, and caps lock within a text input mode • On Ring tone, press Navigation key s left or right to hear ringers Hands Free Speaker • During a call, press the voice key to turn • Press Done to save the sound selected the speakerphone on. Adjust Ringer Volume When Phone Rings Adding a Phonebook Entry • From the Home screen > Profile > Menu Press Start > Contacts > New > Edit • Enter First Name and press Navigation key down • Scroll down to Ring volume and adjust by using the right/left keys • Enter Last Name and press Navigation key down • Enter Work, Mobile, Home, and E-mail information. Also, you can assign Ringer and Picture Caller ID to contact Personalization Synchronization Changing a Wallpaper Synchronization Set a photo, picture, or animation as a wallpaper Two main ways to synchronize the Q phone. (background) image It can by synchronized Over the Air (OTA), or Press Start > Settings > Home Screen > via a PC with a cable connection. Background image Synchronization the phone via OTA • On Background image - press Navigation key NOTE:You can synchronize your Motorola Q s left or right to select image with your company’s Microsoft Exchange Server. • Press Done when finished Contact your system administrator for the required e-mail set-up information, or see the Motorola Q Support site. www.motorola.com/support/Q/ Once you have verified the correct settings with the IT Department. You can Synchronize the phone either Over the Air (OTA) or with a cable connection. • Press Start > ActiveSync ® > Sync NOTE:If you are out of network coverage, and the Moto Q tries to synchronize three times according to the schedule it is on, and it can not find a network, the synchronization settings automatically will revert to manual synchronization. Synchronization To set the synchronization schedule back to the • When finished, ActiveSync ® starts to desired frequency, you need to change this under synchronize automatically with the phone. ‘Schedule’ in ActiveSync Once synchronization completes, disconnect For additional information on troubleshooting for the phone from the computer. Activesync, please go to www.motorola.com/support/q Synchronization the phone and PC via a Synch with a Computer cable connection Installing and Setting up ActiveSync ® • Once ActiveSync® is installed on the PC, To synchronize information on the phone with a connect the phone to the computer and sync. PC, you must install Microsoft ActiveSync® 4.1 • Turn the phone on or above software on the computer. • Connect the phone to the PC using a USB • If you do not have a CD-ROM, download the cable latest ActiveSync® software from the ® Microsoft Window Mobile website: • Open the ActiveSync icon on the PC http://microsoft.com/windowsmobile OTA Synchronization Troubleshooting 1. Install ActiveSync ® on the PC If you are not receiving e-mails, you will need 2. After setup is complete, connect the phone to verify e-mail set-up, wireless network, to the PC. The Synch Setup Wizard and/or e-mail platform settings. See the automatically starts. Motorola Q support site for more information. 3. Follow the on screen instruction to complete www.motorola.com/support/Q/ the wizard Email Setting Up E-mail • Select Attempt to obtain e-mail settings from the Internet and select Next • There are a few ways to set up e-mail to the phone NOTE:If the account is sets up successfully, you will be prompted to send and receive Consumer E-mail (Hotmail, Yahoo, etc) e-mail. If not, you must click Next and see Corporate E-mail the next section. Carrier Hosted E-mail NOTE:For more information about e-mail Consumer E-mail setup, visit www.motorola.com/support/Q/ Automatic E-mail Setup Setting up Hotmail • If you have Hotmail or Pocket MSN account Follow the next steps if you use the Hotmail or see Setting up Hotmail MSN e-mail service. Some e-mail providers allow for automatic Press Start > Pocket MSN e-mail set up. • Select MSN Hotmail Press Start > Messaging > Outlook E-mail • In E-mail address, enter the e-mail address Select Menu > Options > New Account for the account • In Your name, enter the display name for • In Password, enter the password for the e-mail messages account • In E-mail address, enter the e-mail address • Select Next > Menu > Send and Receive for this account Email Manual e-mail accounts settings From the Home screen, press Start > If you tried to automatically set up the account Messaging > Outlook E-mail > [e-mail account] and were prompted for detailed e-mail settings, call your e-mail (internet) service provider for TIP To return to the message list, press the information like: Domain, Server type, (POP3 Back key < or IMAP4), Account name, Incoming mail server, Secure Sockets Layer, connections Corporate E-mail (make title in Italic) requirements, and Outgoing mail server. You can set up e-mail with your company’s Press Start > Messaging > Outlook E-mail Microsoft Exchange Server. Contact your system Select Menu > Options > New Account administrator for the required e-mail set-up information, or see the Motorola Q support site. • In Your name, enter your display name for www.motorola.com/support/Q e-mail messages Carrier Hosted E-mail • In E-mail address, enter the e-mail address Please contact your operator, or access their for the account website in order to get information about their • Select Next hosted email solution, and it’s compatibility with Windows Mobile(add trademark symbol -r) 5.0 • Enter the information from the e-mail service enabled devices. provider > Finish Email Connect with Bluetooth® Receiving and Reading Messages Headset When a message is received, the phone plays • The headset must be charged for two hours an alert and displays New Message with a prior to starting message indicator such as R. • The headset must be paired with the phone To Read E-mail before it can be used. Please see the To open the next message in the list form Bluetooth Pairing Instructions that came with within an open message, press the Navigation the headset key s to the right; to open the previous • Bluetooth must be turned On in the phone message in the list, press the Navigation key s to the left. Please See Following Steps Turning Bluetooth Power On Create and Send E-mail Press Start > Bluetooth > Bluetooth Manager Press Start > Messaging > Outlook > E-mail > > Settings > Status > Bluetooth On E-mail Account > New • In To, Cc, and/or Bcc, enter e-mail address or addresses. Insert a semicolon (;) between multiple addresses • Enter a subject in the Subject field • Use the keypad to compose a message • Press Send Connect with Bluetooth® Messaging Pair with Headset Sending a Message Before trying to pair the phone with a Bluetooth • Press Start > Messaging > Text Message > New headset, make sure the phone’s Bluetooth power • Enter the phone number and press the down is on and the Bluetooth headset is on and in arrow on the Navigation key s pairing/bonding mode.