Punjab Police (Technical Services) Government of Punjab REQUEST FOR PROPOSAL (RFP) Part 1 Selection of System Integrator for Operation and Management of CCTNS Punjab RFP Reference No : RFP Publish date : 26th Aug 2021 e-Tender\Technical Services 2021-22\01 Contact Officer: Ms Harpinder Kaur Gill, PPS DSP/CCTNS, Technical Services, Punjab Chandigarh Cabin No.6, Command Centre, Ground Floor, Punjab Police Headquarters, Sector-9A, Chandigarh Contact No. 0172-2748100-06 Extn 2184 Mob-7973165553 Email ID : [email protected] (Please contact from 9.30 AM to 4.30 PM on working days) Request for Proposal for Selection of System Integrator for CCTNS Punjab Contents 1. Section 1: Invitation for Bids (IFB) ......................................................................................................... 1 1.1. Invitation for Bids ........................................................................................................................ 1 1.2. Fact Sheet ..................................................................................................................................... 2 1.3. Important Dates ........................................................................................................................... 2 1.4. Definition of Terms ...................................................................................................................... 3 2. Section 2: Instruction to Bidders (ITB) .................................................................................................. 4 2.1. General .......................................................................................................................................... 4 2.2. Eligible Bidders ............................................................................................................................ 5 2.3. Compliant Bids/ Completeness of Response ........................................................................... 5 2.4. Pre-Bid Conference & Clarifications .......................................................................................... 6 2.4.1. Pre-bid Conference ............................................................................................................... 6 2.4.2. Responses to Pre-Bid Queries and Issue of Corrigendum .............................................. 7 2.5. Bid fee ........................................................................................................................................... 7 2.6. Earnest Money Deposit (EMD).................................................................................................... 7 2.7. Bidder’s Authorized Signatory ................................................................................................... 8 2.8. Bid Preparation Costs ................................................................................................................. 8 2.9. Language ...................................................................................................................................... 8 2.10. Downloadability/Visibility of the Uploaded Document ............................................................ 8 2.11. Format and Numbering of the Uploaded Document ................................................................ 8 2.12. Issues in Uploading Document Due to Internet Connectivity ................................................. 9 2.13. Extension of Deadline in Event of Server Downtime ............................................................... 9 2.14. Submission of Bid ....................................................................................................................... 9 2.15. Conflict of Interest ....................................................................................................................... 9 2.16. Right to terminate the process ................................................................................................. 11 3. Section 3: Pre-Qualification & Technical Evaluation ......................................................................... 12 3.1. Bid Evaluation Instruction ........................................................................................................ 12 3.1.1. Bid Evaluation process ...................................................................................................... 12 3.1.2. Bid Opening Process ......................................................................................................... 12 3.1.3. Bid validity ........................................................................................................................... 12 3.1.4. Bid Evaluation ..................................................................................................................... 13 3.1.5. Right to Accept Any Bid and To Reject Any or All Bid(s) .............................................. 13 3.1.6. Notification of Award .......................................................................................................... 13 3.1.7. Award criteria ...................................................................................................................... 13 3.1.8. Performance Bank Guarantee (PBG) ................................................................................ 14 1 Request for Proposal for Selection of System Integrator for CCTNS Punjab 3.1.9. Signing of Contract ............................................................................................................ 14 3.1.10. Change Request (CR) ..................................................................................................... 14 3.1.11. Failure to agree with terms and condition of RFP ....................................................... 14 3.1.12. Dispute resolution mechanism ..................................................................................... 15 3.2. Criteria for Evaluation ............................................................................................................... 16 3.2.1. Pre-Qualification (PQ) Criteria ........................................................................................... 16 3.2.2. Technical Evaluation Scoring Matrix ................................................................................ 18 3.2.3. Selection Criteria ................................................................................................................ 21 3.2.4. Commercial Bid Evaluation ............................................................................................... 21 3.2.5. Award of Contract ............................................................................................................... 22 3.2.6. Notification of Award .......................................................................................................... 22 4. Section 4: Terms of Reference (TOR) .................................................................................................. 22 4.1. Purpose ....................................................................................................................................... 22 4.2. Project Background ................................................................................................................... 22 4.3. Stakeholders of the Project ...................................................................................................... 23 4.4. About CCTNS Punjab ................................................................................................................ 23 4.5. Infrastructure ............................................................................................................................. 24 4.5.1. IT Infrastructure at the End Locations .............................................................................. 24 4.5.2. Data Centre .......................................................................................................................... 24 4.6. CAS Application modules ......................................................................................................... 25 4.6.1. CAS Modules ....................................................................................................................... 25 4.6.2. Integration of CCTNS Application ..................................................................................... 27 4.6.3. State Developed Modules .................................................................................................. 27 4.6.4. Offline/ Online Architecture of the CAS ........................................................................... 29 4.6.5. Technology Stack for Existing Core Application Software ............................................ 29 4.7. Scope of Work ............................................................................................................................ 30 4.8. Detailed Scope of Work ............................................................................................................. 32 4.9. Resource requirement details .................................................................................................. 40 4.10. Project Timelines ....................................................................................................................... 45 4.11. Payment Terms & Deliverables ................................................................................................ 45 5. APPENDIX .............................................................................................................................................