Public Administration 2020 Public Administration Development Strategy 2015–2020 Public Administration 2020 Public Administration Development Strategy 2015–2020 Title: Public administration 2020, Public administration development strategy 2015–2020 Published by: Ministry of Public Administration for the Government Number: 01000-9/2014/11 Date: 29 April 2015 of the Republic of Slovenia, financed by European Social Funds Prepared by: Operative working group of Ministry of Public Administration Edited by: dr. Karmen Kern Pipan, Mateja Arko Košec, Marko Aškerc Translation and language editing:The Secretariat-General of the Government of the Republic of Slovenia Design: Intakodalje, Maruša Račič Printed by: Grafex d.o.o. Number of copies printed: 500 Ljubljana, November 2015 1st edition, 1st print CIP - Kataložni zapis o publikaciji Narodna in univerzitetna knjižnica, Ljubljana 35(497.4)«2015/2020« PUBLIC administration 2020 : public administration development strategy 2015-2020 / [edited by Karmen Kern Pipan, Mateja Arko Košec, Marko Aškerc ; translation PSD - Translation Services]. - 1st ed., 1st print. - Ljubljana : Ministry of Public Administration for the Government of the Republic of Slovenia, 2015 ISBN 978-961-6651-18-9 1. Kern Pipan, Karmen Public Administration 2020 281530368 Public Administration Development Strategy 2015–2020 Table of contents Summary of the Public administration development strategy 2015–2020 .................................. 12 Introductory thought ........................................................................................................................................... 17 1. Introduction......................................................................................................................................................... 21 2. Vision, mission and the basic purpose ...................................................................................................... 24 3. Basic strategic framework and guidelines ............................................................................................ 29 3.1 Guidelines and bases at the international and national level ..................................................................... 30 4. Review and analysis of the situation ........................................................................................................ 34 4.1 Situation evaluation .......................................................................................................................................... 34 4.2 SWOT analysis .................................................................................................................................................... 36 5. Concept of the Strategy and key strategic objectives ...................................................................... 45 6. Operationalisation of key strategic objectives ................................................................................... 49 6.1 Efficient organisation ........................................................................................................................................ 49 6.1.1 Rational public administration organisation ...................................................................................... 49 6.1.2 Programming budget ............................................................................................................................. 59 6.1.3 Project management in public administration ................................................................................... 64 6.2 Efficient use of resources .................................................................................................................................. 67 6.2.1 Human resource management ............................................................................................................. 67 6.2.1.1 Enhancing the competence of civil servants ........................................................................ 77 6.2.2 Public procurement ................................................................................................................................ 81 6.2.3 Physical asset management .................................................................................................................. 86 6.3 Improving legislative environment .................................................................................................................. 90 List of tables 6.3.1 Improving legislation, reducing legislative burdens and including key stakeholders ................... 90 6.3.2 Modernisation of administrative procedural law .............................................................................. 98 Table 1: Review of the territorial organisation of public administration bodies (excluding self-governing local communities) .....51 6.4 Open and transparent operation with zero tolerance to integrity violation in the public sector ....... 103 Table 2: Measures for achieving the target state of the rational public administration organisation ................................... 57 6.4.1 Responsible, open and transparent functioning of the public administration ............................ 103 Table 3: Measures for achieving the target state in the area of programming budget ........................................................ 63 6.4.2 Point of single contact for public administration service users ...................................................... 108 Table 4: Measures for achieving the target state in the field of project management in public administration .................... 66 6.4.3 Zero tolerance to integrity violation in the public sector ................................................................ 112 Table 5: Measures for achieving the target state in the field of human resource management ........................................... 76 6.5 Quality management systems in public administration ............................................................................. 117 Table 6: Measures for achieving the target state for enhancing the competence of civil servants ....................................... 80 6.6 Modernisation of the inspection procedure ............................................................................................... 125 Table 7: Measures for achieving the target state in the area of public procurement ........................................................... 85 6.7 Effective informatics, increased use of e-services and interoperability of information solutions...... 133 Table 8: Measures for achieving the target state for the physical asset management ........................................................ 89 Table 9: Measures for achieving the target state for improving legislation, 7. Strategy realisation plan ............................................................................................................................. 143 reducing legislative burdens and including key stakeholders ............................................................................................ 96 7.1 Promotion and communication with stakeholders, implementation of the strategy ........................... 143 Table 10: Measures for achieving the target state for the modernisation of administrative procedural law ...................... 102 and holders of activities ......................................................................................................................................... 143 Table 11: Actions for achieving the target state for responsible, open and 7.2 Monitoring and evaluating the implementation of the Strategy ............................................................. 150 transparent functioning of the public administration ..................................................................................................... 107 Table 12: Actions for achieving the target state for the point of single contact for public administration service users ....... 111 8. Risk factors for realisation of the Strategy ....................................................................................... 155 Table 13: Actions for achieving the target state for zero tolerance to integrity violation in the public sector ...................... 116 Table 14: Actions for achieving the target state in the field of quality management systems in public administration ........ 124 9. Sources and bibliography ............................................................................................................................ 158 Table 15: Actions for achieving the target state for modernisation of the inspection procedure ........................................ 132 Table 16: Actions for achieving the target state for the effective informatics, Appendix 1: Glossary ............................................................................................................................................. 160 increased use of e-services and interoperability of information solutions ........................................................................ 139 Table 17: Activities during the preparation of the Strategy, September 2013-November 2014............................................ 144 Appendix 2: List of abbreviations .................................................................................................................... 164 Table 18: Promotion and presentation of the Strategy, its objectives, measures and activities between December 2014 and April 2015 ...................................................................................