1 Municipal Licensing & Standards Municipal Licensing & Standards Infrastructure and Development Services Municipal Licensing and Standards Division strives to be a leader supporting the City of Toronto as a safe, vibrant, creative, and clean community through bylaw administration and enforcement serving those who live, work, and visit in the City. Services include targeted strategies to address graffiti, noise, business inspections, parks regulations, and animal services issues. They also include business licensing and permitting, property standards, and animal care including control, shelter and adoption services. Toronto City Hall 16th Fl. W, 100 Queen St. W. Facsimile ............................................... 397-5463 Toronto ON M5H 2N2 Director, Policy and Strategic Support Facsimile ............................................... 397-5463 Ginny Adey .................................... 338-5576 Manager, Business Performance & Change Initiatives The Executive Director provides overall David Jibodu .................................. 338-3478 leadership to the Division with a focus on Business Analyst business and financial planning, resource Lisa Quirke ..................................... 797-5054 acquisition, developing and supporting staff, Senior Business Analysts and responding to Council and Committees. Alex Satchi ..................................... 392-5146 The Office of the Executive Director also Chinenye Nwosu ............................ 395-1278 provides senior-level support related to human Gerald Canlas ................................ 397-0314 services, operations, customer service, and Roshini Ramoutar .......................... 398-2833 administrative matters. Project Managers Ada Ng ........................................... 338-2915 Executive Director Ahsan Mohammed ......................... 338-5341 Carleton Grant ................................ 392-8445 JieLan Xu ....................................... 392-2903 Administrative Assistant 1 Michelle Arnold…………………..338-0069 Dana Radakovic (Acting)………...397-4634 Manager, Policy and Planning Program Manager Negin Shamshiri ............................. 338-3478 Pam Audette ................................... 392-8096 Data and Scheduling Analyst Ashkan Roodi ................................. 392-8794 Carey Bower .................................. 392-6127 Policy & Strategic Support Kerri-Ann Jones ............................. 392-9352 Senior Policy & Research Officers The Policy and Strategic Support team conducts Aisha Silim ..................................... 392-3388 policy research, facilitates public/stakeholder Jessica Stanley ................................ 338 3481 consultations and drafts the intent of new Jordann Thirgood ........................... 392-7964 bylaws, amendments and Council and Emma Bowley ................................ 392-5128 Committee reports, as well as a range of Policy & Research Consultant strategic support and planning. Dawn Marie Morgan ..................... 397-5464 Stakeholder Engagement Lead Toronto City Hall Amanda Sinclair ............................. 338-7746 16th fl. W, 100 Queen St. W. Toronto ON M5H 2N2 20210301 All numbers are (416) Area code unless otherwise specified. 2 Municipal Licensing & Standards Manager, Strategic Planning & Workforce Development Facsimile ............................................... 394-2904 James Manderville .......................... 338-7102 Coordinator Wellness Health & Safety Celena Bonyun ............................... 392-1534 Wards: Supervisor, Divisional Training and • Ward 1, Etobicoke North Development • Ward 2, Etobicoke Centre Arthur Palaspas ............................... 338-2657 • Ward 3, Etobicoke-Lakeshore Olga Kusztelska .............................. 333-6408 • Ward 5, York South-Weston Web Content Coordinator • Ward 6, York Centre Eric Glen......................................... 392-5173 • Ward 7, Humber River-Black Creek • Ward 8, Eglinton-Lawrence Investigation Services District Manager Investigation Services is responsible for Joe Magalhaes ................................ 392-0874 ensuring that property standards are maintained Supervisors across the city. The team: Alistair Thomas .............................. 394-8361 • investigates property standards and other Gurminder Purba ............................ 392-7610 maintenance-related bylaws including long George Samuels (Acting) ............... 396-7371 grass and weeds, fencing, heat/vital services, and graffiti East District • co-ordinates remedial action (clean-up) on 1530 Markham Road, 3rd Floor private property when required Toronto ON M1B 3G2 • inspects and investigates contraventions of zoning bylaws Wards: • administers the RentSafeTO: Apartment • Ward 15, Don Valley West Building Standards program • Ward 16, Don Valley East • Ward 17, Don Valley North Etobicoke Civic Centre • Ward 18, Willowdale 399 The West Mall Floor 3 North Block • Ward 20, Scarborough Southwest Toronto ON M9C 2Y2 • Ward 21, Scarborough Centre • Ward 22, Scarborough-Agincourt • Ward 23, Scarborough North Facsimile ............................................... 394-2904 • Ward 24, Scarborough-Guildwood • Ward 25, Scarborough-Rouge Park Director District Manager Elizabeth Glibbery .......................... 392-7633 Elena Sangiuliano .......................... 392-3088 Administrative Assistant Supervisors Nirmala Basker (Acting) ................ 338-7144 James Slocum ................................. 396-7739 Program Manager Gail Pryce ....................................... 396-7431 Lorraine Chua ................................. 338-3594 Dave Klie ....................................... 396-7691 West District South District Etobicoke Civic Centre 433 Eastern Ave. Building B, 2nd Floor 399 The West Mall Floor 3 North Block Toronto ON M4M 1B7 M9C 2Y2 20210301 All numbers are (416) Area code unless otherwise specified. 3 Municipal Licensing & Standards RentSafeTO: Apartment Building Facsimile ............................................... 392-0384 Standards Program 1530 Markham Road, 3rd Floor Toronto ON M1B 3G2 Wards: • Ward 4, Parkdale-High Park • Ward 9, Davenport Facsimile ............................................... 396-7228 • Ward 10, Spadina-Fort York Email [email protected] • Ward 11, University-Rosedale • Ward 12, Toronto-St. Paul's • Ward 13, Toronto Centre Manager • Ward 14, Toronto-Danforth Janet Stoeckl .................................. 392-4352 • Ward 19, Beaches-East York Supervisor Fiona Skurjat .................................. 396-7731 District Manager Cameron Culver ............................. 395-7035 Christopher Ellis ............................. 392-7735 Mohamed Abukar (Acting) ............ 394-2873 Supervisors Joy Correia ..................................... 394-8034 Bylaw Enforcement Nicole Sweetapple .......................... 397-7253 Bylaw Enforcement is responsible for the Specialized Enforcement & enforcement of bylaws governing: Resolution Team (S.E.R.T), Multi- • Licensed businesses (vehicles-for-hire, tow Tenant Housing Team (MTH) truck, adult entertainment, body rub Etobicoke Civic Centre parlours, limousines, night clubs, tattoo 399 The West Mall Floor 3 North Block parlours, hair salons) Toronto ON M9C 2Y2 • Waste (residential and commercial) • Parks, including dogs off-leash • Illegal postering Facsimile ............................................... 392-0384 433 Eastern Ave. Building B, 2nd Floor Toronto ON M4M 1B7 Manager Peter Hardisty ................................. 397-7604 Supervisor Facsimile ............................................... 392-0384 Jean Paul Nadeau ............................ 396-7311 Cannabis Enforcement Team Director Short Term Rental Team Elizabeth Glibbery (Acting) ........... 392-7633 1530 Markham Road, 3rd Floor Program Manager Toronto ON M1B 3G2 Raman Dhillon ............................... 338-3594 Manager Wes Neal (Acting) .......................... 338-5008 Complaints/Information Line ........................ 311 Supervisor Facsimile ............................................... 392-0013 Mark Freemantle ............................ 206-7899 20210301 All numbers are (416) Area code unless otherwise specified. 4 Municipal Licensing & Standards Central District Wards: 433 Eastern Ave. Building B, 2nd Floor • Ward 1, Etobicoke North Toronto, ON, M4M 1B7 • Ward 2, Etobicoke Centre • Ward 3, Etobicoke-Lakeshore Wards: • Ward 4, Parkdale-High Park • Ward 4, Parkdale-High Park • Ward 5, York South-Weston • Ward 9, Davenport d• War 6, York Centre • Ward 10, Spadina-Fort York • Ward 7, Humber River-Black Creek • Ward 11, University-Rosedale • Ward 8, Eglinton-Lawrence • Ward 12, Toronto-St. Paul's • Ward 18, Willowdale • Ward 13, Toronto Centre • Ward 14, Toronto-Danforth Manager • Ward 19, Beaches-East York Osmand Bangura ............................ 392-1130 Supervisor, Licensing Enforcement Manager Jason Lutchman .............................. 994-5217 Terry Karabassis ............................. 396-2865 Supervisor, Public Spaces Enforcement David Kugelman ............................ 392-3114 Supervisor, Licensing Enforcement Darrin Golding (Acting) ......... 647-463-7793 Dedicated Enforcement Supervisor, Public Spaces Enforcement 1530 Markham Road, 3rd Floor Pete Vrantsis ................................... 676-4298 Toronto ON M1B 3G2 East District Manager, Vehicle for Hire & Adult Services 1530 Markham Rd, Floor 3 Pat Burke (Acting) ......................... 395-7012 Toronto, ON, M1B 3G4