NEW YORK CITY HOUSING AUTHORITY MANAGEMENT MANUAL OCCUPANCY CHAPTER I TABLE OF CONTENTS Section Page I. Purpose .................................................................................................................................... 1 II. Policy ....................................................................................................................................... 1 III. Waiting List Administration .................................................................................................... 1 A. Referral Documents ........................................................................................................... 1 B. TSAP System ..................................................................................................................... 2 1. General Population Waiting List 2 2. Senior Citizen Waiting List 2 3. Mobility Impaired Waiting List 2 4. Section 8 New Construction and Property Disposition Program Waiting List 2 5. Borough Waiting List 3 6. Exceptions to TSAP 3 C. Entry and Receipt of Referral Documents ....................................................................... 3 1. Entry of Referral Documents into TSAP System 3 2. Receipt of Referral Documents 3 D. Selection of Referral Documents for Rental .................................................................... 5 1. Order of Selection 5 2. Referral Selection Guidelines 6 3. Selecting the Next Available Referral 7 E. Eligibility Review of Applications ..................................................................................... 8 1. Citizenship and Immigration Status 8 2. Residence 9 3. Minimum Age and Family Composition 9 4. Rent Payment Record 9 5. Income and Assets 10 6. Standards for Admission 10 7. Preference and Priority Code 10 F. Annual Update of Development Choice Waiting Lists .................................................. 11 1. Canvass Letters 11 2. Preparation and Mailing 12 3. Return of the Canvass Letter 12 4. No Response to Canvass Letter or Undeliverable Returned Mail 14 5. Active Referrals on Waiting List for More than Two Years 15 G. Development Outreach .................................................................................................... 16 1. Housing Manager’s Request 16 2. ATAD Approval and Outreach 17 IV. Rental Interview ..................................................................................................................... 17 A. Review of Rent Payment History .................................................................................... 17 Page i (Revised 11/28/17) NEW YORK CITY HOUSING AUTHORITY MANAGEMENT MANUAL OCCUPANCY CHAPTER I TABLE OF CONTENTS Section Page B. Review of Referral Documents ....................................................................................... 17 1. Family Composition 18 2. Family Income 18 C. Eligibility Review ............................................................................................................. 18 D. Apartment Offer ............................................................................................................... 18 E. Apartment Refusal ........................................................................................................... 18 1. Non-Accessible Apartments 19 2. Accessible Apartments 19 3. Refused Project 20 F. Eligible for Development Change ................................................................................... 20 G. Apartment Cancellation ................................................................................................... 20 H. Citizenship ........................................................................................................................ 21 I. Alternate Identification Numbers ................................................................................... 21 J. Income Review and Setting of Rent ............................................................................... 22 K. Emergency Contact ......................................................................................................... 22 L. Preparation of NYCHA Resident Lease Agreement ...................................................... 22 M. Documents for Tenant’s Signature ................................................................................ 24 N. Other Information for Distribution .................................................................................. 24 O. Notification of Proposed Modifications to NYCHA’s Lease ......................................... 24 P. Community Service ......................................................................................................... 24 Q. Identification .................................................................................................................... 25 R. Charges ............................................................................................................................ 25 1. Tenant Payments Received in Person at Development Management Offices 25 2. Tenant Payments Received by Mail at Development Management 26 3. Cash Payments 27 4. Unidentified Payments 27 5. Posting of Tenant Payment and Refund Policy Notices 27 S. New Tenant Visit Discussion .......................................................................................... 28 T. Security Deposit .............................................................................................................. 28 1. New Tenants 28 2. Transfers 28 3. Expired HRA Security Agreements after Move -In 30 4. Collection of Security Deposits - Expired HRA Security Agreements 30 5. One-Shot Assistance Cases 31 6. Annual Interest Earned on Tenant Security Deposits 31 U. Data Entry of Rentals and Security Deposits ................................................................ 31 V. Move-In................................................................................................................................... 32 Page ii (Revised 11/28/17) NEW YORK CITY HOUSING AUTHORITY MANAGEMENT MANUAL OCCUPANCY CHAPTER I TABLE OF CONTENTS Section Page A. Charge-From Date ........................................................................................................... 32 1. Apartment is ready 32 2. Apartment is not ready 32 B. Keys Issued ...................................................................................................................... 32 C. Move-In Hours .................................................................................................................. 32 VI. Transfers: Public Housing Program .................................................................................... 33 A. Public Housing Policy ..................................................................................................... 33 1. Definitions 33 2. General Transfer Eligibility Requirements 34 3. Reasons for Transfer 35 4. Documentation 36 5. Transfers: Non-Emergency (except Underoccupancy) 36 6. Transfers: Non-Emergency – Underoccupancy 44 7. Emergency Transfer Program and Plan 66 B. 21 LLC Developments (Formerly City/State Developments) ........................................ 85 1. Transfer Requests During Section 8 Tenancy 85 2. NYCHA Transfers 86 3. Private Housing Transfers 88 4. Processing Section 8 Transfers Outside New York City (Portability) 93 C. PIMS Automated Inter-Project Transfer Program ......................................................... 95 1. Initiating the Transfer (Receiving Development) 95 2. Rental Interview (Receiving Development) 96 3. Issuing the Keys (Receiving Development) 96 4. Taking Possession of Transfer-Out Apartment (Sending Development) 97 5. Completing the Transfer (Receiving Development) 97 6. End of Month Process 97 7. Completing the Transfer (Sending Development) 98 D. Charges ............................................................................................................................ 98 1. Reasons Other than Underoccupancy or Specific Needs of Development 98 2. Underoccupancy or Specific Needs of Development 99 VII. Smoke Detectors ........................................................................................................... 100 A. Local Law 62 of 1981 ..................................................................................................... 100 B. Installation ...................................................................................................................... 100 1. Charge 100 2. Tenant’s Responsibility 100 3. Replacement 101 4. Tenants Who Refuse Installation 101 Page iii (Revised 11/28/17) NEW YORK CITY HOUSING AUTHORITY MANAGEMENT MANUAL OCCUPANCY CHAPTER I TABLE OF CONTENTS Section Page VIII. Carbon Monoxide (CO) Detectors ................................................................................ 101 A. Local Law 7 of 2004 ....................................................................................................... 101 B. Installation Requirements ............................................................................................. 102 1. Applicability 102 2. Specifications 102 3. Installation Instructions 102 4. Common Area/Public Space Notices 104 5. Tenant Information/Instructions 104 6. Maintenance of CO Detectors 105 7. Activation Response Plan 106 C. Procurement of CO Detectors ...................................................................................... 107 D. Charges .......................................................................................................................... 107 E. Violations