IMPACT OF DEMOCRATIC GOVERNANCE ON SERVICE DELIVERY IN KATSINA AND BINDAWA LOCAL GOVERNMENT AREAS OF KATSINA STATE BY Shehu SANI DEPARTMENT OF PUBLIC ADMINISTRATION, FACULTY OF ADMINISTRATION AHMADU BELLO UNIVERSITY, ZARIA NIGERIA MARCH, 2018 1 IMPACT OF DEMOCRATIC GOVERNANCE ON SERVICE DELIVERY IN KATSINA AND BINDAWA LOCAL GOVERNMENT AREAS OF KATSINA STATE BY Shehu SANI P15ADPA8009 A DISSERTATION SUBMITTED TO THE SCHOOL OF POSTGRADUATE STUDIES, AHMADU BELLO UNIVERSITY, ZARIA IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE AWARD OF MASTER OF SCIENCE (MSc) IN PUBLIC ADMINISTRATION, DEPARTMENT OF PUBLIC ADMINISTRATION, FACULTY OF ADMINISTRATION AHMADU BELLO UNIVERSITY, ZARIA, NIGERIA MARCH, 2018 2 DECLARATION I declare that the work in this dissertation entitled ―Impact of Democratic Governance on Service Delivery in Katsina and Bindawa Local Government Areas of Katsina State” has been carried out by me in the Department of Public Administration. The information derived from the literature has been duly acknowledged in the text and a list of references provided. No part of this dissertation was previously presented for another degree or diploma at this or any other institution. Shehu SANI _________________ _________________ _________________ Name of student signature Date CERTIFICATION 3 This dissertation entitled IMPACT OF DEMOCRATIC GOVERNANCE ON SERVICE DELIVERY IN KATSINA AND BINDAWA LOCAL GOVERNMENT AREAS OF KATSINA STATE by shehu SANI meets the regulations governing the award of the degree of Master of Science in Public Administration of the Ahmadu Bello University, and is approved for its contribution to knowledge and literary presentation. Dr Ibrahim Adamu Signature_________________ ______________________________ Date ____________________ Chairman Supervisory Committee Dr Adamu A. Tijjani Signature_________________ ________________________________ Date ____________________ Member Supervisory Committee Dr H. A. Yusuf Signature________________ ___________________________ Date ___________________ Head of Department Prof. S. Z. Abubakar ________________________________ Signature________________ Date __________________ Dean, School of Postgraduate Studies Dedication This Dissertation Is Dedicated To My Elder Brother Alh. Ibrahim Sani Doro 4 ACKNOWLEDGEMENTS I thank the Almighty Allah, the most gracious the most merciful for His wisdom, guidance and protection without which this study would have been impossible. I deemed it necessary to acknowledge the assistance of many people who contributed to this dissertation and foremost are my parents in person of Dr Sani Saulawa and Dr Maryam Sani for giving me an Islamic upbringing, may Allah reward them. My profound gratitude goes to my supervisors in person of Dr Ibrahim Adamu and Dr Adamu A. Tijjani whom could have been recognized before my parents, but for Allah‘s injunction (17:23- 24), Sir the high sounding and extraordinary ways which you have handled me, remained indelible. Sir, you demonstrated patience, commitment, productive and constructive support in order to make this work possible; may Almighty Allah reward you in abundance. My sincere appreciation goes to the entire staffs of the Department of Public Administration of Ahmadu Bello University, Zaria. I am also indebted to the current HOD Public administration in person of Dr Hamza A. Yusuf under whose leadership I studied; for his wonderful leadership, courage, support, constructive criticism, and remarkable development in the Department of Public Administration; Sir I remained submissive to your effort of seeing something shall live even after you. I wish you long life and prosperity. May Almighty Allah reward you in abundance In the same vein, I remained grateful to, Dr Musa Idris for his tireless effort, wonderful support and constructive criticism in making the work better. My special gratitude also goes to Dr Madu A. Yuguda for what he offers to me and without him, this work would have been impossible; Sir I remained grateful for your support and cooperation. I am also indebted to Sani Yaro of the National Liberary of Nigeria, Katsina Branch for his contribution to this research. I am indebted to my wife Haj. Hauwa Rabe and my children Aisha Shehu Sani, Fatima Shehu Sani and Bilkisu Shehu Sani for their support and patience during my absence. My special gratitudes goes to the entire members of my family, Basira, Maigari, Aminu, Murja, Tijjani, Mohd, Abba, Abdulmalik, Basiru, Iyya, Abubakar, Uwani, Kabiru, Hauwa‘u and Naja‘atu for their support during my studies. My special gratitude also goes to the management and staff of Katsina State Primary Health Care Development Agency, State Universal Basic Education Board, Rural Water Supply and Sanitation Agency, Ministry of Health, Local Government Service Commission, Ministry For Local Government, Local Government Education Authority, Primary Health Care Department of Katsina and Bindawa Local Government and other institutions that have really helped in the conduct of this research. I am also indebted to Alh Sanusi Nalado the project manager of SUBEB Katsina, Dr Sule Sani the director public health of MOH, Dr Mu‘awuya Aminu the executive chairman KSPHCDA, Madogara the statistician of the MOH, Alh Bala the director pharmacy of KSPHCDA, Abdulaziz the accountant in the PHCD Katsina, the personal assistant of PHCD Katsina, Abdullahi saulawa the head of PRSD LGEA Katsina, the medical store officer of KTLG. I am also grateful to Professor Bawa H. Gusau and Professor Habu Mohd Fagge of BUK, 5 Dr Kabir Gambo of Federal university Dutse and Lawal Babashani for their support and constructive criticism and support during this study. I am also indebted to Jibrin Baba Ibrahim and his family for what they did to me during my studies. My special gratitude also goes to Alh Rabe Ibrahim Doro, Alh Mamuda Rabi‘u, Mal Salisu A. Chedi, Salisu, Nazifi, Bara‘atu, Garba, Lawal Gambo and Alh Aminu Garbe for their support and cooperation during this research. In the same vein, I appreciate the support of Mohd lawal, Aminu sule, Ibrahim Melemu, Daddy, Iro Gwanyo, Aji boss, Mal Majittafa, Salisu Giwa, Dan Sokoto, Mal Magaji, Abdulmaliki, Aminu Salhwa, Hamza minister, Abba Dan Memomta, Hudu, Auwalu, Ibaldo, Yusha‘u Kano, Bashir Ajingi, Ibrahim Garba, Mal dikko, Surajo Sule and Auwalu Gwanda for their cooperation and humanly advices during this study. I also appreciated the effort and support of Alh Muntari Lawal Doro the head of training and manpower development unit, Mekaita, Bishir Abdu and Aminu of administration department in Bindawa Local Government. I am also grateful to the entire staffs of the Department of Public Administration Kano state polytechnic particularly Mal Musa Ibrahim, Mal Yola, Mal Al‘amin, Ahmed Waziri, Mr Salako, Mal Fatima, Mal Magajiya Tanko, Mr David Awuta, Hajara sheriff and all others that I did not mentioned here. I also appreciates the support of my colleagues; James, Lurwanu, Umar, Nuhu, Surajo, Dan Hassan, Hadiza, Segun, Dare, Ngozi, Gulu, Danja etc. my profound gratitude also goes to my friends like Shitu, Kaseem, Aliyu, Isma‘il, Abdul A.K, Hannatu, Yunusa, Aleliya and Tijjani for their support and cooperation. Last but not the least; I remained grateful to Aminu Aliyu Doro for all his assistance during this research and for typing the manuscripts. I really appreciate your tireless effort in making this research possible. 6 ABSTRACT This study examines the impact of democratic governance on service delivery in Katsina State: with a focus on Katsina and Bindawa Local government from 2011 to 2016. The problem investigated is that; in spite of the institutional framework for efficient service delivery at both the state and local government levels; over 8 billion naira was spent on primary health care, water supply and basic education with the aim of boosting service delivery in the study area, some health facilities cannot operate for 24 hours, there is increased maternal mortality ratio, prevalence of malaria and other related diseases, shortage of portable drinking water. The story is almost the same in the basic education sector; as there are no adequate teachers, infrastructure and insignificant increased in the enrolment, retention and completion of basic education circle. The main objective of the study is to determine the impact of democratic governance on primary health care, basic education and portable drinking water in Katsina and Bindawa Local Government Areas. Data were generated from both primary and secondary sources. The instruments of the primary data used were questionnaire, interview and observation. While the secondary sources made use of project completion documents, financial records, files, staff inventory, laboratory and pharmacy record, medical records, store receipt and issued vouchers. Questionnaires were distributed to the sample of 362 respondents selected from the population of the study through a stratified purposive and simple random sampling. Regression analyses were used in testing the hypotheses. The findings reveals that there is inadequate manpower in basic education and primary health care sector, that there is increased maternal mortality rate, malaria and other related diseases, there is insignificant increase in the enrolment, retention and completion of basic education circle . There is also shortage of portable drinking water in Bindawa Local Government which is not an issue in 7 Katsina Local Government. It was recommended among other things that, there should be urgent and adequate provision of manpower in both primary