DISASTER MANAGEMENT PLAN 2014 EAST CENTRAL RAILWAY HAJIPUR 1 QUALITY POLICY Where Quality is the Hallmark Of Every Operation, the Unit would Strive And Continuously work towards Monitoring Of Prompt & Quick Rescue and Restoration Through Inter Department Quality Coordination and Management. CHIEF SAFETY OFFICER DY. CSTE (SAFETY) 2 QUALITY OBJECTIVES The important quality objectives of the Organization are: To implement and ensure continual compliance of ISO 9001:2008 based quality Management System for effective services. * To reduce initial lead time for inter department functions as per laid down norms and means. * To monitor quick and efficient Medical assistance to distressed passengers / victims by keeping the equipment in ready to use conditions in divisional ARMEs. * To exercise the power as delegated in the Schedule of Powers for quick and prompt restoration & relief. * To monitor the availability of quality training at different centers as per laid down norms for front-line staff for quick restoration and rescue acquainted with first-aid. * To manage proper protection, identification & delivery of belongings of injured and deceased passengers to their representative. * To manage quick and timely transportation of stranded and effected passengers to valid destination. * To monitor restoration of traffic at the earliest & build up confidence of public. CHIEF SAFETY OFFICER DY. CSTE (SAFETY) 3 INDEX CONTENTS PAGE NO Abbreviations Used 12 Chapter 1. Disasters 16 2. Disaster preparedness - availability of resources 20 3. Disaster preparedness-ARMVs/ARTs 22 4. Disaster preparedness-Use of On Board resources 31 5. Disaster response- Overview 33 6. Disaster response- Instant action team 37 7. Disaster response- First responders 46 8. Disaster response- Officers at division & Hqrts 51 9. Disaster response- Co- ordination center 66 10. Disaster response- Assistance from adjoining divisions/zones 74 11. Site Management Plan-I 76 12. Site Management Plan-II 83 13. Site Management Plan-III 99 14. Passenger Care 106 15. Media Management Plan 110 16. Fire & other accidents 114 17. Training & Mock Drill 120 18. Summary of important telephone numbers 122 19. Telephone numbers you want are here 137 20. Telephone numbers of other utility organization 175 21. Telephone numbers of state Administation 200 22. Telephone Numbers of Rly Administration for Enquiry and to 202 receive any information regarding accident. 23. Army assistance and nominated officials to contact 204 24. List of Earth Moving Equipment in the Vicinity 205 25. Fastest approach to accident site 207 26. Policy letters 209 4 Note 1 Disaster in the railway context is defined as a major train accident leading to serious casualties and long duration of interruption to traffic. 2 As a thumb rule, any accident involving more than 100 injuries (Grievous + Simple) should be termed as Disaster. 3 This compendium of instructions has been prepared for dealing with such disasters, and not normal train accidents. 5 PROCESS FLOW CHART Accident Site Divisional Control Emergency Control All Concerned Dept. Operating Officer Control Priority Fixed as per Accident Manual 6 Organizational Chart of Safety Department ECR/ HQ Hajipur Chief Safety Officer Deputy Chief Deputy Chief Deputy Chief Signal & Telecom Operations Manager Asst Electrical Deputy Chief Engineer (Safety ) (Safety ) Mechanical Engineer (Safety) Engineer ( Safety ) Engineer (Safety ) Safety Safety Safety Councellor Safety Safety (Mech) Councellor Councellor (Elect) (S&T) Safety Safety Councellor II Councellor I (Engg) (Engg ) Safety Safety Safety TI / Stat TI/Hqr Councellor I CCouncellor II CCouncellor 7 ( TFC) ( TFC ) III ( TFC ) TERMS OF REFERENCE Railway Board’s Safety Directorate vide their letter No. 2003/Safety-I/6/2 dated 29th September 2003 laid down the requirement of Zonal Railway’s Disaster Management Plan as follows: 1. Disaster Management Plan-All Divisions and Zonal Railway hdqrts. (Including Metro Kolkata & Delhi Metro Railway Corporation) must devise their disaster management plan, if not already done taking into consideration the resources available with them, their neighboring divisions/Zonal Railways, civil authorities, industrial units and Armed Force bases located in their territory. This would enable the Divisions/Zonal Railways to muster the entire local resources in case of a major disaster/natural calamity. Zonal Railways Disaster Management plan should integrate all divisions and also to take into consideration adjacent railway’s framework. Preparation of Disaster Management Plan : The Disaster Management Plan must inter-alia include ‘who is responsible for what activities in detail’. (i) Preparation and implementation of disaster management plan is the responsibility of concerned General Manager/Divisional Railway Manager. (ii) Authority to order ART/ARMV/Break Down crane-Chief Mechanical Engineer/Chief Motive Power Engineer (Running & Loco)/Sr. Divisional Mechanical Engineer/Divisional Mechanical Engineer, etc. (iii) Senior most railway officer at the site of the accident shall be the designated Site Manager. (iv) Management of rescue operations- Primarily it is responsibility of Mechanical and Medical Departments. Assistance to be provided by all railwaymen (irrespective of their department)as needed. (v) Relief operations including care for the dead-Commercial, Medical & RPF Departments. (vi) Communication network-Telecom Department. (vii) Crowd control and law & order at site – RPF. (viii) State police clearance for restoration – RPF. (ix) Restoration operations-Rolling stock- Mechanical Department. Fixed infrastructure like Track, Over Head Equipment, Signaling system, etc.- departments concerned. (x) Maintenance of SPART/ART & ARMV Rolling Stock/Break Down cranes including rail- cum-road and road mobile emergency vehicle etc. – Mechanical Department. (xi) Maintenance of equipment kept in SPART/ART/ARMV for rescue and restoration operations – departments concerned. (xii) Media Management at site- (a) Site Manager shall be the chief spokesman at site and can be assisted by the branch officers concerned, if needed. (b) PR/Commercial Department to look after the media needs at site. (xiii) Checklist for the officers & supervisors must be issued in the form of a pocket booklet indicating Dos and Don’ts for the benefit of: (a) First official reaching the site of accident. (b) Senior most officer at the site. (c) Divisional/HQ control organization. (d) Station Manager/Station Master. The Disaster Management Plans must be reviewed and updated in the month of January every year. 8 ABBREVIATIONS USED 1 AC - 1ST Air Conditioned Coach 2 AC - 2 Tier Air Conditioned Sleeper Coach 3 AC - 3 Tier Air Conditioned Sleeper Coach ADG - Additional Director General ADMO - Assistant Divisional Medical Officer ADRM - Additional Divisional Railway Manager AEN - Assistant Engineer AGM - Additional General Manager AME - Assistant Mechanical Engineer ARME - Accident Relief Medical Equipment ARMV - Accident Relief Medical Van ART - Accident Relief Train ASTE - Assistant Signal & Telecommunication Engineer BCX - 8-wheel covered vacuum brake wagon BD Spl. - Break Down Special BFR - 8-wheel open flat vacuum brake wagon BPC - Bharat Petroleum Corporation BRWD - Station Code for Barwadih C&W - Carriage and Wagon CAC - Combined Assistance Center CBE - Chief Bridge Engineer CCM - Chief Commercial Manager CCM(G) - Chief Commercial Manager (General) CCM(M&R) - Chief Commercial Manager (Marketing & Rates) CCRS - Chief Commissioner of Railway Safety CE - Chief Engineer CEE - Chief Electrical Engineer CEE (Op) - Chief Electrical Engineer (Operations) CFTM - Chief Freight Transportation Manager CHC - Chief Controller Chg. - Coaching CHOD - Coordinating Head of Department CMD - Chief Medical Director CME - Chief Mechanical Engineer CME (Op) - Chief Mechanical Engineer (Operations) CMI - Commercial Inspector CMM - Chief Materials Manager CMPE (Diesel) - Chief Motive Power Engineer (Diesel) CMS - Chief Medical Superintendent COM - Chief Operations Manager Con. - Construction COS - Controller of Stores CPO - Chief Personnel Officer CPRO - Chief Public Relations Officer CPTG/G - Chief Passenger Transportation Manager/General CPU - Station Code for Chopan CRB - Chairman Railway Board CRS - Commissioner of Railway Safety CRSE - Chief Rolling Stock Engineer CSC - Chief Security Commissioner CSE - Chief Signal Engineer CSO - Chief Safety officer CSTE - Chief Signal & Telecommunication Engineer CTE - Chief Track Engineer CWE - Chief Workshop Engineer 9 CWS - Carriage & Wagon Superintendent DAO - Divisional Accounts Officer DCM - Divisional Commercial Manager DCOS - Divisional Controller of Stores DEE - Divisional Electrical Engineer DEN - Divisional Engineer DG - Director General DHN - Station Code for Dhanbad DM - Disaster Management DM - District Magistrate DME - Divisional Mechanical Engineer DMO - Divisional Medical Officer DMT - Disaster Management Team DMU - Diesel Multiple Unit DNR - Station Code for Danapur DOM - Divisional Operations Manager DOT - Department of Telephones DPO - Divisional Personnel Officer DR - Disaster Response DRM - Divisional Railway Manager DSC - Divisional Security Commissioner DSO - Divisional Safety Officer DSTE - Divisional Signal & Telecommunication Engineer DTM - Divisional Traffic Manager Dy. - Deputy Dy. CCM - Deputy Chief Commercial Manager Dy. COM - Deputy Chief Operations Manager Dy. CSO - Deputy Chief Safety Officer E-Mail - Electronic Mail EC - Emergency Control ED - Executive Director