International Journal of Scientific & Engineering Research Volume 8, Issue 9, September-2017 ISSN 2229-5518 1443 Competencies of Traffic Managers and Traffic Enforcers of the City of Malaybalay: Basis for an Intervention Plan Jeanyben Torregoza Maputi – Dacalanio submittedIJSER in fulfillment of the requirements for the degree Master of Public Administration Bukidnon State University College of Business City of Malaybalay July 2017 IJSER © 2017 http://www.ijser.org International Journal of Scientific & Engineering Research Volume 8, Issue 9, September-2017 ISSN 2229-5518 1444 BUKIDNON STATE UNIVERSITY Malaybalay City, Bukidnon, 8700 Tel (088) 221-2196; Telefax (088) 813-2717 www.bsc.edu.ph College of Business Master of Public Administration Program Certification This is to certify that this thesis contains no materials which have been accepted for the award of any higher degree in any tertiary institution. To the best of the candidate’s knowledge and belief, this contains no material previously published or written by another person, except when due reference is made in the text of this thesis. IJSER Jeanyben Torregoza Maputi – Dacalanio IJSER © 2017 http://www.ijser.org International Journal of Scientific & Engineering Research Volume 8, Issue 9, September-2017 ISSN 2229-5518 1445 BUKIDNON STATE UNIVERSITY Malaybalay City, Bukidnon, 8700 Tel (088) 221-2196; Telefax (088) 813-2717 www.bsc.edu.ph College of Business Master of Public Administration Program Approval Sheet The thesis of Jeanyben M. Dacalanio, entitled: “Competencies of Traffic Managers and Traffic Enforcers of the City of Malaybalay: Basis for an Intervention Plan”, is submitted in fulfillment of the requirements for the degree: Master of Public Administration in the College of Business of Bukidnon State University, City of Malaybalay has been approved by the Thesis Committee: IJSER DEMETRIA MAY T. SANIEL, D.M. Chairman LORENZO B. DINLAYAN III, D.P.A. Member HERCULANO B. RONOLO Member CESAR B. ORTIZ, Ph.D. Adviser July 2017 IJSER © 2017 http://www.ijser.org International Journal of Scientific & Engineering Research Volume 8, Issue 9, September-2017 ISSN 2229-5518 1446 Acknowledgment The researcher expresses her deepest gratitude to those whose generous assistance has greatly contributed to the completion of this educational endeavor. Dr. Oscar B. Cabañelez, President of Bukidnon State University, for his leadership and continuous support in developing competitive professionals who are committed to building a sustainable life; The City Government of Malaybalay, enforcers, and staff of the Traffic Management Council for allowing the researcher to conduct her study and for their time and participation during the gathering of data; The City Government of Valencia, enforcers and staff of the Traffic Management Council for allowing the researcher to conduct her try out validation andIJSER for their time and participation; The City Transport and Traffic Management Office of Davao City, who shared their expertise, valuable comments, and suggestions in the field of traffic management and enforcement to improve the instruments used in the conduct of the study; Mr. Herculano B. Ronolo, member of the thesis committee and City Administrator of Malaybalay, for his great guidance, brilliant ideas and assistance in providing relevant materials which have indeed contributed to the success of the study; IJSER © 2017 http://www.ijser.org International Journal of Scientific & Engineering Research Volume 8, Issue 9, September-2017 ISSN 2229-5518 1447 Dr. Cesar B. Ortiz, the thesis adviser, for his great and indefatigable effort, understanding, and support of providing relevant comments, guidance, time, patience and wisdom which has contributed for the refinement of the study; Dr. Demetria May T. Saniel, the chairman of the thesis committee and Dean of the College of Business, for her magnificent mind and expertise in the field of research and development and with her intellectual thoughts, guidance, valuable comments and suggestions in the conduct of the study; Dr. Lorenzo B. Dinlayan III, member of the thesis committee and Coordinator of the Public Administration program, for his unending support to the students. His suggestions, guidance, effort and constructive criticisms have greatly influenced the success of this study; Miss Melluh Jane S. Tiu, the secretary, for her valuable effort in scribbling duringIJSER the different sessions which have made the improvement of the study possible; The statisticians who had burnt their midnight candles to finish the treatment of data; The staff of the Graduate School, for their excellent aid during the conduct of the defense; The personnel and staff of Bukidnon National High School, for their support and understanding; To her family and friends, for always giving her hope, guidance, reinforcement, motivation, and encouragement; IJSER © 2017 http://www.ijser.org International Journal of Scientific & Engineering Research Volume 8, Issue 9, September-2017 ISSN 2229-5518 1448 Above all, to the Almighty God, the source of life and wisdom, with Him nothing is impossible. Jeanyben Maputi Dacalanio IJSER IJSER © 2017 http://www.ijser.org International Journal of Scientific & Engineering Research Volume 8, Issue 9, September-2017 ISSN 2229-5518 1449 Dedication Almighty God, My constant companion and confidant; He, who always listens in times of solitude; He’s the ultimate source of life, strength, and wisdom. Danny, My dear husband and great provider He, who have always been there in every journey that I take, His unquestioned love and support never fail to amaze me. JD and DG, My greatest treasures They, who have inspired me to never give up on achieving my dreams; The love, the charm, and the happiness give me the reason to smile despite the challenges. Papa Ben and Mama Jean, My ever loving parents Their trust and belief that I am good in everything I do, Make me crave to do better in my craft. My sisters, brothers, in-laws, nephews and nieces, Mr great supporters They, who have always been there whenever I needed them the most, They IJSERnever have failed to inspire and encourage me most. My friends, My great confidantes, They, who have always been there to listen and lessen every burden that I carry, You have been my greatest anchor to never give up You have been my compass constantly giving me direction And the steering wheel to keep me on track in every endeavor. This piece of work is heartily dedicated to you. Ben IJSER © 2017 http://www.ijser.org International Journal of Scientific & Engineering Research Volume 8, Issue 9, September-2017 ISSN 2229-5518 1450 Contents Page Title Page i Certification ii Approval Sheet iii Acknowledgment iv Dedication vi Contents vii List of Tables x List of Figures xi List of Acronyms xii List of Appendices xiii Abstract xiv Chapter Page 1 The Problem 1 Introduction 1 Framework of the Study 5 Schematic Diagram 6 IJSER Statement of the Problem 12 Significance of the Study 13 Delimitation of the Study 14 Definition of Terms 15 2 Review of Literature 17 Legal Bases 17 Traffic Management in the Philippines 19 Comparison of Traffic Enforcers’ 23 Competencies to Age and Length of Service Personnel Capacity Building 24 IJSER © 2017 http://www.ijser.org International Journal of Scientific & Engineering Research Volume 8, Issue 9, September-2017 ISSN 2229-5518 1451 3 Methodology 31 Research Locale 32 Participants of the Study 34 Research Instruments 36 Data Gathering 37 Ethical Considerations 38 Scoring Procedures 40 Treatment of Data 41 4 Presentation, Analysis, and Interpretation of Data 42 Competencies of Traffic Managers 42 Competencies of Traffic Enforcers 47 Comparison of the Competencies 51 According to Age 51 IJSER According to Educational Attainment 55 According to Length of Service 58 A 3 - Year Intervention Plan for the Traffic 60 Management Council of Malaybalay City Expected Outcome 65 Strategies or Activities 65 Time Frame, Persons Involved and Source of 66 Funds Matrix of the Intervention Plan 67 5 Summary, Findings, Conclusions, and Recommendations 74 Summary 74 IJSER © 2017 http://www.ijser.org International Journal of Scientific & Engineering Research Volume 8, Issue 9, September-2017 ISSN 2229-5518 1452 Findings 75 Conclusions 76 Recommendations 78 References 79 Appendices Curriculum Vitae IJSER IJSER © 2017 http://www.ijser.org International Journal of Scientific & Engineering Research Volume 8, Issue 9, September-2017 ISSN 2229-5518 1453 List of Tables Table Page 1 Demographic Profile of the Participants 34 2 Competencies of Traffic Managers of the City of Malaybalay 43 3 Competencies of the Traffic Enforcers of Malaybalay City 47 4 Comparison of the Competencies of Traffic Enforcers when Grouped According to Age 52 5 Comparison of the Competencies of Traffic Enforcers when Grouped According to Educational Attainment 55 6 Comparison of the Competencies of Traffic Enforcers when Grouped According to Length of Service 59 IJSER IJSER © 2017 http://www.ijser.org International Journal of Scientific & Engineering Research Volume 8, Issue 9, September-2017 ISSN 2229-5518 1454 List of Figures Figure Page 1 Schematic Diagram Showing the 6 Perimeter of the Study 2 Map of the City of Malaybalay 33 IJSER IJSER © 2017 http://www.ijser.org International Journal of Scientific & Engineering Research Volume 8, Issue 9, September-2017 ISSN 2229-5518 1455 List of Acronyms ADB Asian Development Bank DMCs Developing Member Countries HB House Bill IPTMCMC Intervention Plan for the Traffic Management Council of Malaybalay