April 2012 Statistics Report April 2012 Statistics Page 1 of 22 TABLE OF CONTENTS PUBLIC TRANSPORT ...................................................................................................................... 3 1. HIGHLIGHTS ......................................................................................................................... 3 2. PUBLIC TRANSPORT PATRONAGE .................................................................................... 4 3. PUBLIC TRANSPORT SERVICE PERFORMANCE ............................................................. 14 4. SPECIAL EVENT PUBLIC TRANSPORT SERVICES .......................................................... 18 5. REGISTERED SERVICE NOTIFICATIONS UNDER THE PUBLIC TRANSPORT MANAGEMENT ACT 2008................................................................................................... 19 6. PUBLIC TRANSPORT SERVICE DEVELOPMENT PROJECTS .......................................... 20 7. PUBLIC TRANSPORT PROMOTIONAL ACTIVITIES ........................................................... 21 8. PUBLIC TRANSPORT CUSTOMER SERVICE CHANNELS ................................................ 21 CYCLE MONITORING .................................................................................................................... 22 April 2012 Statistics Page 2 of 22 PUBLIC TRANSPORT 1. HIGHLIGHTS 1.1 Patronage • Auckland public transport patronage totalled 70,558,521 passengers for the 12 months to April 2012 an increase of 5,795,446 boardings or +8.9%. • April monthly patronage was 5,579,153, an increase of 270,590 boardings or +5.1% on Apr 2011. There was one less business day in April 2012 compared to April 2011, which would account for approximately 5% less patronage between months. • Rail monthly patronage for April was 947,571, an increase of 126,208 boardings or 15.4% on Apr 2011. • Northern Express bus service carried 2,276,554 passenger trips for the 12-months with a growth in Apr 2012 compared to Apr 2011 of +13.5%. 1.2 Service Performance • During April the train service performance was 97.5% reliability and 77.7% of services running on time. The most significant incident affecting performance occurred on the afternoon of Thursday 26 April when a power failure to KiwiRail Network’s Auckland Control Desk at the Wellington Train Control Centre resulted in a loss of train control functions in the Auckland area between 4.00pm and 5.20pm. The incident has been the subject of an investigation. 1.3 Initiatives • Manukau train services commenced on 15 April 2012 with the opening of the new Manukau Rail Station and the Manukau Branch Line – the first new rail route to be built in Auckland in 82 years. The station was officially opened by the Mayor Len Brown on 4 April, which was followed by a community open day on Saturday 14 April, giving the public the opportunity to see the new station and ride on the new rail line before services began on Sunday 15 April. • Connecting bus services were also implemented with the route 580 service from east of the Southern Motorway extended to connect with Manukau Station. • A new integrated timetable for Ellerslie Panmure Highway bus services (from Botany, Howick and Bucklands Beach) to give a regular service, at least every 15 minutes, seven days a week between Panmure and Britomart, was introduced from 15 April. • Revised fare prices were introduced from 29 April, including the standardisation of bus and train fares. April 2012 Statistics Page 3 of 22 2. PUBLIC TRANSPORT PATRONAGE 2.1 Network Wide Summary Auckland public transport patronage totalled 70,558,521 passengers for the 12-months to Apr 2012 an increase of 5,795,446 boardings or +8.9% as illustrated at Figure 1. Total Patronage 12 Months Rolling Total 70,558,521 80,000,000 RWC: 9Sep--23Oct2011 70,000,000 60,000,000 50,000,000 40,000,000 30,000,000 20,000,000 10,000,000 0 Sum of Ferry Sum of Rail Sum of Bus Fig 1. Total Patronage – 12 Months Rolling Total A breakdown of patronage by month, 12-months rolling total and financial year-to-date (Jul 2011 to Jun 2012) is provided at Table 1. For the financial year-to-date, ten months to Apr 2012, patronage has grown by +8.9% (4,794,866 boardings). Patronage for Apr 2012 was 5,579,153 boardings, an increase of +5.1% (270,590 boardings) on Apr 2011. Table 1. Patronage Breakdown by Month, 12 Months Rolling and Financial Year-to-Date Apr-12 Month 12 Months Financial YTD (from July) Patronage Change % Patronage Change % Patronage Change % 1. Rapid Transit Network sub-total: 1,120,870 127,320 12.8% 13,257,427 1,735,966 15.1% 10,997,223 1,335,933 13.8% Northern Express Bus 173,299 1,112 0.6% 2,276,554 270,790 13.5% 1,884,622 219,664 13.2% Rail sub-total: 947,571 126,208 15.4% 10,980,873 1,465,176 15.4% 9,112,601 1,116,269 14.0% - Western Line 346,483 50,401 17.0% 4,125,649 773,337 23.1% 3,453,512 612,158 21.5% - Southern & Eastern Line 482,960 11,802 2.5% 6,052,846 275,792 4.8% 4,979,308 210,661 4.4% - Manukau Line 53,142 53,142 NA 53,142 53,142 NA 53,142 53,142 NA (opened 15 Apr 2012) - Onehunga Line 64,985 10,862 20.1% 749,235 362,881 93.9% 626,638 240,284 62.2% (opened 19 Sep 2010) 2. Quality Transit and Local Bus 3,972,496 64,521 1.7% 51,941,708 3,385,053 7.0% 43,007,237 2,835,264 7.1% (Include School Bus) sub-total: - Quality Transit & Local Bus 3,834,962 100,217 2.7% 49,306,541 3,370,500 7.3% 41,001,520 2,869,495 7.5% - Contracted School Bus 137,534 -35,696 -20.6% 2,635,167 14,553 0.6% 2,005,717 -34,231 -1.7% 3. Ferry 485,787 78,749 19.3% 5,359,386 674,427 14.4% 4,657,348 623,669 15.5% Total Patronage 5,579,153 270,590 5.1% 70,558,521 5,795,446 8.9% 58,661,808 4,794,866 8.9% **Final year to June 2012 results will be subject to audit. April 2012 Statistics Page 4 of 22 Figure 2 illustrates the monthly patronage trend by mode across bus, rail and ferry and by monthly total moving average. Total patronage continues to grow on a month-by-month basis. Monthly Patronage by mode 7,500,000 7,000,000 6,500,000 6,000,000 5,500,000 5,000,000 4,500,000 4,000,000 3,500,000 3,000,000 2,500,000 Total Patronage 2,000,000 Bus Rail 1,500,000 Ferry 1,000,000 Moving Average 500,000 Apr-03 Jun-03 Aug-03 Oct-03 Dec-03 Feb-04 Apr-04 Jun-04 Aug-04 Oct-04 Dec-04 Feb-05 Apr-05 Jun-05 Aug-05 Oct-05 Dec-05 Feb-06 Apr-06 Jun-06 Aug-06 Oct-06 Dec-06 Apr-07 Jun-07 Aug-07 Oct-07 Dec-07 Feb-08 Apr-08 Jun-08 Aug-08 Oct-08 Dec-08 Feb-09 Apr-09 Jun-09 Aug-09 Oct-09 Dec-09 Feb-10 Apr-10 Jun-10 Aug-10 Oct-10 Dec-10 Feb-11 Apr-11 Jun-11 Aug-11 Oct-11 Dec-11 Feb-12 Apr-12 - Feb-07 Fig 2. Monthly Patronage by Mode; Bus, Rail, Ferry and Total 2.2 Rapid Transit Network The Rapid Transit Network (RTN) comprises right-of-way (unobstructed by other traffic) public transport of rail and the Northern Express traversing the Northern Busway. The RTN is the first tier of a four-tier public transport network design approach for Auckland to be progressively implemented. The second tier comprises a Quality Transit Network (QTN) of high frequency bus services, which utilise bus lanes and traffic signal pre-emption measures connecting to form a network of services in their own right and including some ferry services. The third tier comprises Local Connector Network (LCN) services of local bus services and ferry services connecting with the RTN and QTN. The RTN, QTN and LCN services will be progressively integrated and connected to form a public transport network that will permit customers to access multiple destinations through direct services or across multiple services via transfers. The network will be supplemented by fourth tier targeted services for individual customer groups to meet specific needs as required. Patronage totalled 13,257,427 passengers for the 12-months to Apr 2012 (Figure 3) an increase of 1,735,966 boardings or +15.1%. For the financial year-to-date, ten months to Apr 2012, patronage has grown by +13.8% (1,335,933 boardings) (Figure 4). Patronage for Apr 2012 was 1,120,870 boardings, an increase of 12.8% (127,320 boardings) on Apr 2011 (Figure 5). April 2012 Statistics Page 5 of 22 RTN Patronage 12 Months Rolling Total 13,257,427 14,000,000 RWC: 9Sep--23Oct2011 13,000,000 12,000,000 11,000,000 10,000,000 9,000,000 8,000,000 7,000,000 6,000,000 5,000,000 4,000,000 3,000,000 2,000,000 1,000,000 0 Fig 3. RTN Patronage – 12 Months Rolling Total Cumulative RTN Patronage (Financial Year) 14,000,000 16.1% 12,000,000 13.8% 12.2% 10,000,000 18.0% 8,000,000 21.8% RWC: 9Sep--23Oct2011 20.4% 6,000,000 4,000,000 2,000,000 - Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun 2005/2006 2006/2007 2007/2008 2008/2009 2009/2010 2010/2011 2011/2012 Fig 4. RTN Patronage – Growth by Financial Year 2005/06 to 2011/12 April 2012 Statistics Page 6 of 22 RTN Patronage by Month (Financial Year) 1,600,000 2005/2006 2006/2007 2007/2008 2008/2009 2009/2010 2010/2011 2011/2012 RWC: 9Sep--23Oct2011 51.1% 30.4% -4.9% 1,400,000 22.1% 1,200,000 12.8% 3.4% 6.3% 4.6% 1,000,000 800,000 2.4% 13.6% 600,000 400,000 200,000 0 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Fig 5.