Meridian Digital Telephones M3901 M3902 M3903 Nortel Network Knowledge M3904 User Guide Enterprise Voice Solutions Customer Documentation While you are away from your desk: Call Forward 38 Contents M3900 Series Meridian Digital Telephone 1 M3901 ................................................................................................. 1 M3902 ................................................................................................. 2 M3903 ................................................................................................. 3 M3904 ................................................................................................. 4 Your Telephone’s Controls 5 Terms you should know 8 Your telephone call features 10 Use handsfree calling (M3902, M3903, and M3904) ............................ 10 Activate/deactivate Group listening ...................................................... 12 Use the Predial feature ......................................................................... 14 Make a call 15 Make a call while on-hook ................................................................... 16 Auto Dial ............................................................................................ 16 Ring Again (M3902) ............................................................................ 17 Ring Again (M3903 and M3904) ......................................................... 18 Redial last number called ..................................................................... 19 Use Speed Call (M3902) ...................................................................... 20 Use Speed Call (M3903 and M3904) ................................................... 21 Make a System Speed Call ................................................................... 22 Use Hot Line ........................................................................................ 22 Make an Intercom call .......................................................................... 23 Answer a call 24 While on an active call 25 Place a call on Hold ............................................................................. 25 Transfer a call (M3902) ....................................................................... 25 Transfer a call (M3903 and M3904) ..................................................... 26 Use Timed Reminder Recall ................................................................... 27 Use Attendant Recall ............................................................................ 28 Use Call Park (M3902) ......................................................................... 28 i Contents Use Call Park (M3903 and M3904) ......................................................30 Calling Party Number (M3902) .............................................................33 Calling Party Number/Charge Account (M3903 and M3904) .................33 Display incoming calls ..........................................................................34 Trace a Malicious call ...........................................................................35 Incoming calls 36 Activate Automatic Answerback ............................................................36 Use Call Pickup ....................................................................................37 Use Call Waiting .................................................................................38 While you are away from your desk 39 Forward calls (M3902) .........................................................................39 Forward calls (M3903 and M3904) ......................................................40 Forward internal calls only ....................................................................41 Use Remote Call Forward .....................................................................42 Secure your telephone 44 Talk with more than one person 45 Set up a Conference call (M3902) .........................................................45 Set up a Conference call (M3903 and M3904) ......................................46 Join a call (M3902) ..............................................................................47 Join a call (M3903 and M3904) ...........................................................47 Selectable Conferee Display and Disconnect ..........................................48 Use Group Call ....................................................................................49 Work without interruption 51 Activate Make Set Busy ........................................................................51 Additional Call Features 52 Auto Dial Transfer Feature ....................................................................52 Use the buzz signal ..............................................................................52 Call Page to make an announcement .....................................................53 Centrex/Exchange Switch Hook Flash ...................................................53 Charge or Force Charge a call (M3902) ................................................54 Charge or Force Charge a call (M3903 and M3904) .............................56 ii Draft 0.01 Contents Enhanced Override Feature .................................................................. 58 Forced Camp-on .................................................................................. 59 Station Camp-on ................................................................................. 60 Override Feature ................................................................................. 61 Privacy Release .................................................................................... 62 Radio Paging ...................................................................................... 63 Voice Call ........................................................................................... 65 Use the Voice Messaging control screens ............................................... 65 Hospitality features 67 Automatic Wake-Up ............................................................................ 67 Message Registration ........................................................................... 69 Maid Identification ............................................................................... 70 Room Status ........................................................................................ 71 Meridian SL-100 CLASS Features 72 Anonymous Caller Rejection ................................................................. 72 Automatic Callback .............................................................................. 73 Automatic Recall .................................................................................. 74 Customer Originated Trace ................................................................... 75 Calling Name and Number Delivery Blocking ........................................ 76 Selective Call Forward .......................................................................... 76 Telephone display 77 M3902 display .................................................................................... 77 M3903 display .................................................................................... 77 M3904 display .................................................................................... 78 Options List 79 Select a language ................................................................................ 80 Change a Feature Key label (M3902) ................................................... 80 Change a Feature Key label (M3903 and M3904) ................................. 82 Adjust Screen contrast .......................................................................... 84 Adjust volume ...................................................................................... 84 Choose Ring type ................................................................................. 85 Select Call Log options ......................................................................... 85 Use Live dial pad ................................................................................. 86 iii Contents Select Preferred name match .................................................................86 Set up area code .................................................................................86 Enable Call timer .................................................................................87 Select Date/time format ........................................................................87 Enable Key click ...................................................................................87 Use Headset port on call .......................................................................88 Activate Headset port external alerter ....................................................88 Use Call indicator light .........................................................................88 Set On-hook default path ......................................................................89 Display diagnostics ..............................................................................89 Activate Group Listening .......................................................................90 Call Log and Personal Directory display and navigation 91 M3903 Call Log display and navigation ................................................91 Access your Callers List or Redial List (M3903) .......................................91 M3904 Personal Directory and Call Log display and navigation ..............92 Access