1983 ANNUAL REPORT Contents Page Chairman's Message ........ ....... 2 Commissioners . 2 Chief General Manager's Statement . .. ....... .... ..... 3 Officers and Senior Officials .. .......... 3 The Network ... .... ........ ' ..... 4 Serving the Rider . : . 6 Serving and Shaping the Community ........ .............. 8 Human Resources .......... .. ..... 9 The Fleet . 10 ,The Nerve Centres . 12 Financial . ..... ... ... ...... .. ... 14 Operating Results, Passengers, Miles, Capital Expenditures ...... .. 15 Revenue ... ......... .. ... 16 Expenses . 17 Expenses by Function . .. 18 Capital Expenditures ... .. ....... 19 Financing . ... .. .... ......... 20 Financial Statements and Audit ........ .. ......... 20 Financial Statements - December 31, 1983 ..... .. ... ...... 21 10 Year Summary 1974-1983 . ......... 26 TTC Management . ...... .... .. ... 28 CHAIRMAN'S MESSAGE AUGUST 15, 1984 Mr. P.V. Godfrey, Chairman and Members of role. This will provide additional revenue On behalf of my fellow Commissioners, I the Council of the Municipality of and contribute to an opportunity for our staff would like to express our appreciation of the Metropolitan Toronto to learn from projects around the world. support we have received from both the To equip the TIC to face the challenges of Municipality of Metropolitan Toronto and the the 1980's and beyond, the Commission Province of Ontario. This support, both fiscal Ladies & Gentlemen: embarked in 1983 on an organizational and philosophical, has been invaluable in renewal program. The new organization has keeping the Commission at the leading edge The year's results again illustrate that six well-defined functional areas, each under of the transit industry. Transit continues to be Metropolitan Toronto has the fmest transit its own general manager. This creates a less a popular alternative to the automobile in system in North America. hierarchical management structure, and Metro Toronto, a fact that enabled us to meet Despite the recession and a fare increase fosters a team approach to the operation of our targeted revenue/cost ratio in 1983. during the year, and although there were no the system. The new organization gives us Any organization is only as good as its major extensions to the system, the more experienced managers and increases employees. We all acknowledge gratefully Commission has achieved record ridership the number of potential new senior their tremendous contribution to the health in 1983, clear evidence of the community's executives. and vitality of the Commission during the support. In addition, the Commission, along with past year. In last year's report, I pointed out that we Metropolitan Toronto is studying the future experienced a tremendous growth in the long range rapid transit needs of the Metro­ Yours faithfully, number of visits by transit planners, politan community. Under study are a specialists and government officials from downtown 'relief' I waterfront line to relieve other countries interested in your transit overcrowding on the Yonge subway line and system because of its excellent reputation. to service the central waterfront area to This interest continues at a high level. Action Exhibition Place, an Eglinton line running has therefore been taken to reactivate west from the Spadina subway line to JULlAN PORTER, Toronto Transit Consultants (1981) Limited. Pearson International Airport, and a Shep­ Chairman There appear to be many opportunities for pard line running east-west across the consulting work worldwide and while we do northern portion of Metro. The future not plan to pursue such assignments as a success of rapid transit in Metro would not prime consultant, the Commission will be possible without the continued commit­ provide assistance to other Canadian ment by both the Province of Ontario and consulting firms who may wish to take a lead the Metropolitan community. COMMISSIONERS JULlAN PORTER, Q.C. KARL L. MALLETTE PAUL GODFREY JEFFREY S. LYONS, Q.C. JUNE ROWLANDS Chairman Vice-Chairman Commissioner Commissioner Commissioner 2 CHIEF GENERAL MANAGER'S STATEMENT I am pleased to report that in 1983 we in an estimated half-billion dollars worth of tan Toronto contributed $64.5 million achieved an all-time record ridership of new construction. This will generate many (including $21.1 million of its own transit 405,746,000-4.5 million more than in 1982. new riders for the Scarborough RT line and related costs) to operating and $26.1 million This increase along with a modest fare also stimulate "reverse flow" ridership on the to capital, (including $1.4 million of its own increase averaging 8.4% in January enabled RT line and increase ridership on the entire transit related costs ). the TTC again to exceed its revenue target of system. We are proud that 1983 was a year of 68% of operating expenses. The Commission was also able to stay continued growth and achievement for the Extensive planning goes into meeting the within its operating budget, for while TTC. Aggressive marketing and planning will constantly changing needs of the Metropoli­ passenger revenue was slightly below continue to characterize our work in 1984. tan Toronto area and 1983 saw completion of expectations, savings in expenses were The high level of service offered by the TTC a number of major studies. These included a realized by discontinuing uneconomic special in 1983 ensured that we will continue our Vehicle Fleet Mix Study and the Inter­ services, salvaging parts from retired buses role as a major partner in the Metropolitan Regional Transit Co-ordination Study. This and by other cost cutting measures. Toronto fabric. We look forward to work gives us a strong base to continue to Financial support from government, under continuing this tradition in the years to come. meet the challenges of the future . cost sharing arrangements with the Commis­ Perhaps the most spectacular example of sion, continues to be a major element in the the social and economic benefits of Metro operation and expansion of a successful Toronto's far-sighted planning is the new public transit system. In 1983 the Province of development already underway adjacent to Ontario contributed $60.0 million to , the Scarborough RT line. The Commission's operating and $106.3 million to capital Alfred H. Sange decision to build the line has already resulted funding, while the Municipality of Metropoli- Chief General Manager~ .. OFFICERS & SENIOR OFFICIALS Left to right STANLEY T LAWRENCE General Manager, Engineering & Construction ]. HERBJOBB General Manager, Finance ARNOLD S. DUBE General Manager, Administration ALF H. SAVAGE Chief General Manager DAVID C. PHILLIPS General Secretary DR. JURI PILL General Manager, Planning W. GRAHAM CHASE. Q.C. General Counsel LLOYD G. BERNEY General Manager, Operations GORDON M. BREAK General Manager, Human Resources 3 THE NETWORK The year 1983 was of great significance for 1925: Rebuilding and the strategic development of the TTC, not replacing track at Bay only for what was achieved, but also for and Wellington Streets, major steps taken to map the future of public part of a decade-long transit in the Metropolitan area for the next expansion of the decade and beyond. network. It was a year of financial restraint. Yet ridership increased to another record level - 405.7 million passengers carried or 4.5 million more than in 1982. It was a year that saw continuing commitment to leading edge technology - best shown by progress on the new Scarborough RT line where futuristic 11,000 metres of TTC trolley linear induction motors and on-board com­ wire was replaced in 1983. puters match the challenge of the 21st Century. It was a year of internal streamlining which in 1983 provided more than 182 The year 1953 saw the birth of Metro­ and re-organization, continuing the drive for million kilometres of passenger service. politan Toronto. The TTC, reconstituted efficiency and maximization of human Rapid growth and pioneering technology under new legislation and re-named the resources. And it was a year when major tell the history of public transit in Toronto Toronto Transit Commission, faced the studies and reports outlined the needs of the . from the earliest days. In 1861 Victorian challenge of serving an area that had grown future and reaffirmed the TTC's role as a Torontonians proudly watched a horse­ overnight from 90 to more than 600 square major partner in the growth and dynamism drawn street railway whose 5 metre wooden kilometres. Within six months all operations of the Metropolitan community. cars trundled along at a maximum permitted of private transit companies in the new area speed of nine kilometres an hour. By 1892, had been acquired and consolidated. the Toronto Railway Company carried Rapid growth of the newly-opened subway ATradition of Progress 55 ,000 passengers a day. system soon followed. Between 1963 and Yet, as always, this progress was firmly rooted This was essentially the system inherited by 1980 an average of 2. 9 kilometres of new in the tradition exemplified in our motto of the Toronto Transportation Commission track opened every year. "Safety, Service, Courtesy". Our past when the city voted for public ownership in proclaims our future, from the tiny fleet of 1920. Rapid growth then followed- within a four horse-drawn omnibuses, each carrying year the newly created Commission had f~.iiiiiiiilil=~~-jiiiii;;::::=l six passengers, started in 1849, to today's embarked on a $30 million expansion fully-integrated surface and subway system program, purchased 575 new