R E P U B L I C O F B U L G A R I A ANNUAL REPORT MINISTER OF STATE ADMINISTRATION FOR THE PUBLIC ADMINISTRATION 22000044 ANNUAL REPORT FOR THE PUBLIC ADMINISTRATION C O N T E N T S I. Organization and efficiency of the activities of the administration ..................................2 I.1. Planning and implementation of the strategic goals in the activities of the administration 3 I.2. Management of the financial and human resources for the realization of the strategic framework 9 I.3. Mechanisms for interdepartamentall coordination and agreement 13 II. Administrative service delivery ..........................................................................................18 II.1. Level of development of the organization of administrative service delivery 18 II.2. Administrative regulation 24 II.3. Fees and prices of the administrative services 31 II.3.A. Types of fees and specified prices for services delivered by administrations at central level...............................................................................32 II.3.B. Types of fees and established prices for services delivered by the territorial administration....................................................................................33 II.3.C. Fees and prices the collection of which has been transferred to other organizations, empowered to deliver the specified services ........................34 II.3.D. Free of charge services delivered by the administration ............................................35 II.4. Knowledge management 35 III. Register of the administrative structures and the acts of the executive http://www1.government.bg/ras ..............................................................................................39 IV. Civil service ..........................................................................................................................45 IV.1. Number of employees 46 IV.2. Age and educational structure 54 IV.3. Attestation of the employees through performance appraisal 57 IV.4. Additional remuneration for the employees 59 IV.5. Additional remuneration for the employees 59 IV.6. Training 63 V. Administrative capacity for the application of the EU legislation...................................67 V.1. Basic activities related to the institution building and strengthening of the administrative capacity for the enforcement of the EU legislation 67 V.1. A. Establishing New Structures in Compliance with the acquis communautaire transposition ....................................................................67 V.1.B Establishment of new units in existing administrative structures .................................67 V.1.C. Establishment of new structures for application of acquis outside the public administration ....................................................................73 i V.2. Strengthening of the administrative capacity for application of the harmonized legislation through training 73 VI. Access to public information..............................................................................................75 VII. Anticorruption measures ....................................................................................................79 VIII. Information technologies ...................................................................................................85 VIII.1. National Public Administration Network 85 VIII.2. Institutionalized units for the development of the information and communication technologies 86 VIII.3. Availability of computers 86 VIII.4. Local Area Networks 87 VIII.5. Electronic information exchange 87 VIII.6. Access to INTERNET 88 VIII.7. Internet web-sites of the administration and access to Intranet 89 IX. E-Government ......................................................................................................................90 IX.1. Commitment to building e-Government 90 IX.2. Normative documents related to ICT development and e-Government 92 IX.3. Management of the e-Government implementation process 93 IX.4. Roles, Rights and Obligations in E-government Projects Implementation 94 IX.5. Strategic investments and infrastructure development 96 IX.6. Modern Internet Solutions and Partnerships 96 IX.7. Electronic signature 97 X. Projects supporting the modernization of the state administration ...............................98 XI. Best practices in the public administration (benchmarking).........................................102 XII. Conclusions and Recommendations...............................................................................106 XII.1. Organization and efficiency of the activities of the administration 106 XII.2. Administrative service delivery 107 XII.3. Register of the administrative structures and the acts of the executive authorities 108 XII.4. Civil service 109 XII.5. Administrative capacity for the application of the EU legislation 110 XII.6. Access to public information 111 XII.7. Anticorruption measures 112 XII.8. Information technologies 112 XII.9. e-Government 113 XII.10. Projects supporting the modernization of the state administration 113 ii D I A G R A M S I. Organization and efficiency of the activities of the administration...........................................................................2 diagram I-1. Strategic framework in the administrations of the executive......................................................................3 diagram I-2. Knowledge for the strategic framework in the administration at central level.............................................4 diagram I-3. Knowledge for the strategic framework by the administrations at territorial level.......................................5 diagram I-4.Achievement of the strategic goals in the administrations at central level in 2004 .....................................5 diagram I-5. Achievement of the strategic goals in the regional administrations in 2004...............................................6 diagram I-6. Achievement of the strategic goals in the municipal administrations in 2004 ............................................6 diagram I-7.Transfer of functions to other administrative structures ..............................................................................9 diagram I-8.Human and financial resources in the territorial administration ................................................................10 diagram I-9. Availability of the needed financial resources in the administration .........................................................10 diagram I-10. Financial provision with budget funds in the administration at central level...........................................11 diagram I-11. Comparative data for the financial provision with budget resources in the central administration for the different years...................................................................................................................................................11 diagram I-12. Financial provision with budget funds for the regional administrations ..................................................12 diagram I-13. Comparative data for the financial provision with budget funds in the regional administrations for different years.........................................................................................................................................................12 diagram I-14. Financial provision with budget funds for the municipal administrations................................................12 diagram I-15. Comparative data for the financial provision with budget funds in the municipal administration for different years.........................................................................................................................................................12 diagram I-16. Scheme for financial provision of the predetermined goals with shortage of the specifically planned budget funds ..................................................................................................................................................13 diagram I-17. Financial provision of the predetermined goals with shortage of the specifically planned budget funds ..................................................................................................................................................13 II. Administrative service delivery .............................................................................................................................18 diagram II-1. Comparative data for the administrative structures providing for one point of access in administrative service delivery .................................................................................................................................19 diagram II-2. Stages of development of the administrative service delivery system in the administration in the year 2004...........................................................................................................................................................19 diagram II-3. License regimes brought by the central administrations into line with the Law for restriction of the administrative regulation and of the administrative control on the economic activities in the year 2004.....................27 diagram II-4. Administrations at central level that have brought the registration regimes in line with the Law for restriction of the administrative regulation and of the administrative control on the economic activities in the year 2004............29 III. Register of the administrative structures