Platform Installation and Administration AppDynamics Application Intelligence Platform Version 4.2.x Copyright © AppDynamics 2012-2017 Page 1 Platform Installation and Administration . 4 Supported Environments and Versions . 8 Download AppDynamics Software . 37 Platform Installation Quick Start . 38 Install the Controller . 39 Controller System Requirements . 48 Controller Sizing FAQ . 54 Tuning for Large Scale Deployments . 55 Controller Port Settings . 59 Configure Linux for the Controller . 62 Install the Controller as a Linux Service . 65 Configure Windows for the Controller . 66 Deploy the Controller to Production . 67 Deploy with a Reverse Proxy . 68 Troubleshooting Controller Issues . 76 Uninstall the Controller . 81 Upgrade the Controller . 82 Install the Events Service . 86 Events Service Sizing and Capacity Planning . 88 Install the Events Service on Linux . 90 Install the Events Service on Windows . 99 Load Balance Events Service Traffic . 108 Connect to the Events Service . 115 Upgrade the Events Service . 116 Backup and Restore Events Service Data . 118 Install the EUM Server . 121 Install a Split Host (Production) EUM Server . 126 Install a Single Host (Demo) EUM Server . 130 Install and Host a Custom Geo Server for Browser RUM . 133 Troubleshoot EUM Server Installation . 139 Secure the EUM Server . 141 Configure the EUM Server . 146 Upgrade the EUM Server . 150 Administer the Controller . 152 Administering Users . 152 Administrative Users . 152 Reset Root User Password . 154 Configure Authentication Using LDAP . 154 Configure Authentication Using SAML . 160 Configure SAML for OneLogin . 166 Configure SAML for Okta . 169 Configure SAML for Microsoft Active Directory on Azure . 171 Configure SAML for Microsoft Active Directory Federation Services . 172 Disable SAML Authentication for an Account . 175 Start or Stop the Controller . 175 Controller Data and Backups . 178 Controller Data Backup and Restore . 179 Controller Disk Space and the Database . 183 Database Size and Data Retention . 183 Controller High Availability . 186 Using the High Availability (HA) Toolkit . 188 Platform Version Information . 198 Configure the Email Server . 199 Access the Administration Console . 200 Modify GlassFish JVM Options . 201 Controller Tenant Mode and Accounts . ..