Your Guide to Using Devon Home Choice

Your Guide to Using Devon Home Choice

Your guide to using Devon Home Choice Under the Devon Home Choice scheme, finding a home is easier. It gives you greater opportunity to find a home of your choice in Devon Welcome to Devon Home Choice About Devon Home Choice Contents Devon Home Choice is a way of looking for council and housing Welcome to Devon Home Choice 2 association homes. How to use Devon Home Choice 3 Under Devon Home Choice you can: Step 1: Register 3 • Choose which homes interest you How are applications prioritised? 4 • Move within Devon Step 2: Choose 6 This guide explains how: How are homes advertised 6 What do the symbols mean? 7 • To join the Devon Home Choice register Bidding for homes on the website 8 • To find information on available homes • To express interest in homes (bidding) Bidding for homes on the phone 9 • The successful applicant is selected Bidding on digital interactive TV, 10 web enabled mobile phones and Please Note: Nintendo Wii There are far more people seeking council Step 3: How the successful 12 and housing association homes in Devon applicant is selected? than there are homes available. Feedback 13 Even if you are assessed as having How to contact us 14 a high priority for housing it may Devon Home Choice Partners 15 take you a long time to find a council or housing association home. Need more help? If you need more help or would like information on your housing options please contact the local housing team in the area of Devon where you would like to live. The contact details are listed on page 14. visit: www.devonhomechoice.com 2 How to use Devon Home Choice Step 1: Register What size of homes will you be able to bid for? How to register Welcome to Devon Home Choice 2 You are only able to bid for homes that match The easiest way to join the Devon your household needs. For example, if you How to use Devon Home Choice 3 Home Choice register is to visit only need 2 bedrooms you will not usually be Step 1: Register 3 and www.devonhomechoice.com able to bid for 3 or 4 bedroom homes. How are applications prioritised? 4 click on the online application form. The following will usually be assessed as If you are not able to apply online please Step 2: Choose 6 requiring a bedroom: contact the local housing team in the area of How are homes advertised 6 Devon you would like to live. • People living together as a couple What do the symbols mean? 7 For your application to be processed and • Other adults, aged 16 years old or over Bidding for homes on the website 8 accepted you need to: • 2 children (under 16 years old) of the Bidding for homes on the phone 9 same gender Complete the application form Bidding on digital interactive TV, 10 • • A boy & girl who are both under Provide any extra information requested web enabled mobile phones and • 8 years old on the application form or by the local Nintendo Wii housing team in the area of Devon where Any exceptions to these rules will be clearly Step 3: How the successful 12 you would like to live once they have set out in the advert for a home. applicant is selected? received your application Feedback 13 How to contact us 14 Devon Home Choice Partners 15 visit: www.devonhomechoice.com 3 How are applications prioritised? All applications to join Emergency High the Devon Home Choice register will be assessed Emergency Housing High Housing Need (B) Need (A) and placed in 1 of 5 priority • A Devon council has bands. Within each band, Your application will only be accepted that you are applications will be placed placed in this band if your statutorily homeless in date order. The date used need for housing is assessed You are threatened is your band start date. This • as so exceptional that you with homelessness shows how long you have must take priority over all other and have been placed had that housing need. applicants. For example: in the ‘Prevention of More than 1 need You have an urgent health/ homelessness’ category by for housing? • wellbeing need a Devon council If you have more than 1 • Your home is in a state of • You are overcrowded and need this will be recognised emergency disrepair lack 2 or more bedrooms as follows: • You need to move to • You are a tenant of a Devon escape violence or threat of Home Choice partner • If you have 2 or more needs landlord and are seeking to from different bands your violence, harassment or a traumatic event move to a home that is at application will be placed in least 2 bedrooms smaller the highest band Substantial evidence must exist • You have been assessed • If you have 2 needs to award this priority. as having a high health/ from the same band you wellbeing need will receive a 6 month Your home has been advance on your band • assessed as being in a state start date, to recognise of high disrepair the additional need You have been assessed If you have 3 or more needs • • as ready to move on from from the same band your supported housing application will be placed in the next higher band • You are an agricultural worker who needs to move on from tied accommodation For full details of the Devon Home Choice policy please see www.devonhomechoice.com visit: www.devonhomechoice.com 4 Medium Low No Medium Housing Need (C) Low Housing Need (D) No Housing Need (E) • You are overcrowded and • You have been assessed • From your application it has lack 1 bedroom as non priority and/or been assessed that you are • You are a tenant of a Devon intentionally homeless by a adequately housed Home Choice partner Devon local authority landlord and are seeking • You have been assessed to move to a home that is 1 as having a low health/ bedroom smaller wellbeing need • You have been assessed • Your home has been as having a medium health/ assessed as being in a state wellbeing need of low disrepair • Your home has been • You share facilities, such assessed as being in a state as a toilet, bath, shower of medium disrepair or kitchen • You live above the 3rd floor • You have parental with children aged under 8 responsibility for a child/ • You need to move for work children who stay with you in Devon, where you would regularly, where the child/ otherwise need to travel children normally lives in more than 30 miles (each another area way) from home to your • You have received a valid place of work notice to quit from your landlord • You have a housing need but have no local connection to Devon • You have been assessed as having deliberately worsened your circumstances visit: www.devonhomechoice.com 5 How to use Devon Home Choice Moving between bands Step 2: Choose If your circumstances change and your How are homes advertised? application moves to a higher band because Homes are advertised each week: your housing need has increased, your band start date will change to the date you advised • On the internet at us of the change in your circumstances. www.devonhomechoice.com • In a newsletter that is available in If you move down to a lower band, because a variety of locations your need for housing has reduced you will On digital interactive TV keep the same band start date. • On web enabled mobile phones What happens once you • On the Nintendo Wii. have registered? • Homes will be advertised from 12:00am When your application to the Devon Home on Wednesday to 12:00pm the following Choice is accepted we will write to you Monday. You can bid for up to 3 homes to confirm: during this time. • What band your application has been No homes are advertised and no bids can be placed in, and the reason for this placed on a Tuesday. Your band start date • The adverts • The size of home that you are eligible to bid for The adverts tell you the landlord, location, size, rent and other features of the home. You must tell us if there are any changes in your circumstances. Any change may affect The advert also tells you if there are any your housing need and the priority your special requirements that the applicant must application should be awarded. We will then meet. For example any minimum age if it is reassess your application. If necessary we older persons accommodation, or whether a will change your band and band start date. local connection to a particular area in Devon is required. Where homes have been adapted, adverts will make clear that priority will be given to applicants who have a mobility need or disability. visit: www.devonhomechoice.com 6 What do the symbols mean? The symbols that appear on the adverts tell you about a home and about any restrictions on who is able to bid for it. The number of bedrooms A local connection is required 4 in this home (for example 4 for this home bedrooms) LC This home is only available to This home is fully wheelchair 1 MIN people above a certain age (for accessible 16 example 16 years old) This home is only available to This home is partly wheelchair 2 MAX people below a certain age (for accessible 75 example 75 years old) This home has off This is a lifetime home. It is 3 P street parking accessible and adaptable.

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