User’s Manual Version 5 BackBox User Manual – Version 5 Copyright © 2017 Safeway. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without prior written permission from Safeway. All copyright, confidential information, patents, design rights and all other intellectual property rights of whatsoever nature contained herein are and shall remain the sole and exclusive property of Safeway Ltd. The information furnished herein is believed to be accurate and reliable. However, no responsibility is assumed by Safeway for its use, or for any infringements of patents or other rights of third parties resulting from its use. The Safeway name and Safeway logo are trademarks or registered trademarks of Safeway Limited. All other trademarks are the property of their respective owners. 2 BackBox User Manual – Version 5 Table of Contents CHAPTER 1. INTRODUCTION ............................................................................ 22 FEATURES ................................................................................................................................ 22 ABOUT THE USER’S GUIDE .......................................................................................................... 23 WHO SHOULD USE IT ................................................................................................................. 23 TYPOGRAPHICAL CONVENTIONS ................................................................................................... 23 CHAPTER 2. INSTALLATION .............................................................................. 24 SYSTEM REQUIREMENTS ............................................................................................................. 24 PREREQUISITES.......................................................................................................................... 24 INSTALLING BACKBOX................................................................................................................. 25 CHAPTER 3. GETTING STARTED ........................................................................ 27 LOGGING IN.............................................................................................................................. 27 THE DASHBOARD SYSTEM STATUS SCREEN ..................................................................................... 27 UNDERSTANDING THE SIDEBAR .................................................................................................... 28 UNDERSTANDING THE SYSTEM STATUS SCREEN ............................................................................... 31 Configuring the Dashboard’s System Status Screen ......................................................... 31 The Reports Screen ........................................................................................................... 35 THE BACKBOX INTERFACE: SCREENS AND TABLES ............................................................................. 35 Configuring Table Columns .............................................................................................. 35 Sorting a Table ................................................................................................................. 36 Grouping Table Rows ....................................................................................................... 36 Filtering Tables ................................................................................................................. 37 CHAPTER 4. REPORTS ...................................................................................... 39 ADDING A NEW REPORT ............................................................................................................. 39 3 BackBox User Manual – Version 5 EDITING A REPORT ..................................................................................................................... 40 DELETING A REPORT ................................................................................................................... 41 TYPES OF PREDEFINED REPORTS ................................................................................................... 41 Users Report ..................................................................................................................... 41 License Report .................................................................................................................. 42 Schedules Report .............................................................................................................. 42 Backup Jobs Report .......................................................................................................... 42 Device Groups Report ....................................................................................................... 43 Device Details Report ....................................................................................................... 43 Device Backup Status Report ............................................................................................ 44 Device Backup Status – Hidden IP Addresses Report........................................................ 44 Device Backup Status – Failed Report .............................................................................. 45 Device Backup Status - by Type Report ............................................................................ 45 Device Backup Status – by Group Report ......................................................................... 46 Inventory Report ............................................................................................................... 46 Checkpoint Licenses/Contracts Report ............................................................................. 47 Harmonization Summary Report ...................................................................................... 47 Harmonization - Failed Report ........................................................................................ 48 Device Health Report ........................................................................................................ 48 Device Health – Failed Checks Report .............................................................................. 48 CREATING CUSTOMIZED REPORTS ................................................................................................. 49 Adding a Customized Report ............................................................................................ 49 CHAPTER 5. BACKUPS ...................................................................................... 52 THE BACKUP JOBS SCREEN .......................................................................................................... 52 Adding a Backup Job ........................................................................................................ 53 4 BackBox User Manual – Version 5 Deleting a Backup Job ...................................................................................................... 55 Running a Backup Job ...................................................................................................... 55 THE BACKUP QUEUE SCREEN ....................................................................................................... 55 Removing a Job from the Queue ...................................................................................... 55 BACKUP HISTORY SCREEN ........................................................................................................... 56 Filtering the Backup History ............................................................................................. 56 Backup Trail Log ............................................................................................................... 56 CHAPTER 6. TASKS ........................................................................................... 57 HOW IT WORKS ........................................................................................................................ 57 THE TASK CONFIGURATION SCREEN .............................................................................................. 57 ADDING A NEW TASK ................................................................................................................. 58 CREATING A TASK SCRIPT ............................................................................................................ 58 ASSIGNING TASKS TO DEVICES AND SCHEDULING TASK EXECUTION ..................................................... 60 VIEWING TASK JOB HISTORY ........................................................................................................ 63 MODIFYING AN EXISTING TASK JOB ............................................................................................... 63 VIEWING A TASK JOB IN THE QUEUE .............................................................................................. 63 VIEWING TASK HISTORY .............................................................................................................. 64 TASK FILE REPOSITORY ............................................................................................................... 64 CHAPTER 7. HEALTH CHECKS ............................................................................ 66 THE HEALTH CHECKS ALERTS SCREENS ..........................................................................................